Loop will send you name-brand products, like Tide detergent, Crest mouthwash, or Häagen Dazs ice cream. When you’re done, you ship the empty container back, where it gets cleaned and reused for the next customer. [Photo: Loop]

• BY ADELE PETERS6 MINUTE READ

In the not-too-distant future–as soon as this spring, if you live in or near New York City or Paris–you’ll be able to buy ice cream or shampoo in a reusable container. When you’re done eating a tub of Haagen-Dazs, you’ll toss the sleek stainless steel package in your personal reuse bin instead of your trash can. Then it will be picked up for delivery back to a cleaning and sterilization facility so that it can be refilled with more ice cream for another customer. Loop, a new zero-waste platform from a coalition of major consumer product companies, will launch its first pilots this year. “While recycling is critically important, it is not going to solve waste at the root cause,” says Tom Szaky, CEO and cofounder of TerraCycle, a company that is known for recycling hard-to-recycle materials, and one of the partners behind the project. [Photo: courtesy Loop] “We run what is today the world’s largest supply chain on ocean plastic, collecting it and going into Unilever and Procter & Gamble products and so on,” Szaky says. “But every day, more and more gets put in the ocean, so no matter how much we clean the ocean, we’re never going to solve the problem. That’s really where Loop emerged…To us, the root cause of waste is not plastic, per se, it’s using things once, and that’s really what Loop tries to change as much as possible.” [Photo: courtesy Loop] TerraCycle worked with companies like Procter & Gamble, Nestle, PepsiCo, Unilever, and more than a dozen others for over a year to develop the new platform. Each package in the system is designed for 100 or more uses. In the initial launch, products will be available through Loop’s e-commerce site. When you order, say, deodorant or mouthwash, you’ll pay a deposit for the bottle. The order will show up in a reusable tote–designed by engineers at UPS to withstand repeated journeys–instead of a cardboard box. As you use up products, you’ll throw the empty containers back in the tote. When it’s full, you can go to the Loop website to request a delivery driver to pick it up (or, if you prefer, drop it off at a UPS store).   [Photo: courtesy Loop] For consumers, the process is designed to be as seamless as possible. “The goal isn’t as much to get you to change, it’s instead to create systems that don’t make you change–but have you then solve the issue in the process,” Szaky says. “Creating consumer change is phenomenally difficult. So the first question we asked in developing the model was why did disposability win? Why did it take over? I think it did because disposability is convenient and affordable.” Others have tried to tackle the problem of trash through other models, like refillable packaging or zero-waste grocery stores. But when those solutions fall short of the convenience or affordability of standard plastic packaging, they struggle to gain mass adoption. Loop aims to be essentially as convenient as throwing something in the trash; you don’t even need to rinse the container, so in that respect, it’s simpler than recycling. Apart from the refundable deposit on the package, the cost of the products will be similar to what customers pay now. Customers may also pay for shipping the totes back and forth, though a certain number of products can be shipped free, depending on the weight. ADVERTISING inRead invented by Teads   [Photo: courtesy Loop] UPS, which is partnering on the initial pilot to both deliver orders and pick up totes of empty containers, says that the system fits into its existing operations. “If you think of a typical day for a package-car driver, that driver will leave the building in the morning with a full package car,” says Patrick Browne, global director of sustainability at UPS. “As he’s going throughout the day delivering, on a very engineered route to reduce miles, at the same time, he’s picking up packages. So the effect is that driver leaves full and comes home full.”   [Photo: courtesy Loop] When a package is returned, a customer gets back their deposit (or, if they’ve opted for an automatic subscription, the receipt of the container can trigger a new order). Empty packages go to a facility to be cleaned, and then get sent back to manufacturers for refilling. All of this shipping does have a carbon footprint, but when TerraCycle calculated the total impact of the packaging, they found that it’s between 50-75% better for the environment than conventional alternatives.   “The major [environmental] cost of a product, whether it’s durable or disposable, is its creation–making it for the first time, extracting materials from the earth, and so on,” Szaky says. “That doesn’t happen in reuse. Instead, what you have is the cost of some shipping as well as the cleaning, and that ends up being significantly better than the cost of remanufacturing.” Shifting the ownership of a package from a consumer back to a brand creates new opportunities. “It shifts from being a cost to the manufacturer to being an asset,” he says. Instead of aiming to make the cheapest packaging possible, packaging can be designed to look better on shelves. It can also perform better; the Haagen-Dazs ice cream tub, for example, can keep ice cream frozen for multiple hours. [Photo: courtesy Loop] As brands worked on the packaging designs, it also led to some changes in the products. A toothpaste tube is too difficult to reuse, so Unilever designed toothpaste tablets that consumers can chew instead of squirting out of a tube. The tablets come in a reusable, zero-waste container (they also use less water). And in some cases, the products themselves can also come back for recycling. Loop will sell diapers, for example, in a returnable diaper pail, and then recycle the parts of diapers that are recyclable.     [Photo: courtesy Loop] The model is similar to milk deliveries in the early 20th century, though it’s yet to be proven that it can work in the modern world. In the pilots this spring, Loop will test how the system works, including the durability of containers, the impacts on manufacturing operations, delivery, and, crucially, whether consumers reorder products this way. (At a later point, it will begin to roll out the products at brick-and-mortar stores; the details of the system at physical stores haven’t been finalized yet.) Success, Szaky says, will depend on consumer acceptance, and the fact that the platform sells brands that are already hugely successful will help. “We don’t have to prove our brand of shampoo, it’s already the best,” he says. “We don’t have to prove that consumers shop at our store, they already do this. It’s just giving them an alternative way to access those things.” If the early pilots go well, the platform could become mainstream. The fact that these are major brands like Tide and Gillette–and not niche brands targeting green consumers–is significant. The largest brands are acknowledging that packaging needs to change. (Many have already committed to move to reusable, recycleable, or compostable plastic packaging.) Eight of the 10 companies that Greenpeace has listed as the world’s largest contributors to the plastic waste crisis are part of Loop, and the coalition is in talks with the other two. “We are objectively in a garbage crisis, and brands are really looking to bring solutions to end the crisis,” Szaky says.

Davos, Switzerland (CNN Business)Has business finally woken up to the enormous challenges posed by climate change? This year's World Economic Forum provides some hope. Climate was a major theme in Davos, where panel discussions on everything from global warming to ocean sustainability and biodiversity drew large crowds. Naturalist and broadcaster David Attenborough was given top billing and primatologist Jane Goodall appeared on a panel. A dinner hosted by climate and environmental groups was one of the hottest tickets of the week. The focus on climate reflects developments that have been hard to miss even for profit-obsessed CEOs. Damaging storms have in recent years resulted in major financial losses and a California utility company has been brought to its knees by billions of dollars in claims related to wildfires. Companies have also seen how easy it is for their reputations to be tarnished over environmental issues — and how easy it can be to change. "Things change instantly because of the power of social media," Burberry (BBRYF) board member Orna Ni-Chionna said during a panel discussion in Davos. Ni-Chionna knows what she's talking about. Burberry was caught in a PR firestorm when it emerged last year that unsold clothes were being destroyed. "When this was discovered, the social media theme that rocketed to the top was 'Burberry burns.' It took me about five minutes to send an email to our chief executive and ... it took our chief executive three weeks to have a completely new policy," she said. Call to action Talk is well and good, but there was widespread recognition in Davos that real change won't happen without action. For experts here, that means corporate and government policy reforms. Many speakers acknowledged progress won't be made until the economics change. "There are still fossil fuel subsidies from G7 countries — that's ridiculous," said Rachel Kyte, special representative of the UN Secretary-General for Sustainable Energy. "Why we are subsidizing something we know is killing our children, poisoning them and affecting their ability to learn? That's beyond me," she added. There were new initiatives too. Procter & Gamble (PG), PepsiCo (PEP), Nestlé (NSRGY) and Unilever (UL) joined forces with waste management company TerraCycle to launch Loop, a project that will allow people to reuse containers for some of the world's most popular household products. 'Feel the fear'  The spirit of the event was reflected in two attendees with little in common: One is a former vice president of the United States; the other a 16-year-old Swedish schoolgirl. What Al Gore and Greta Thunberg share is anger at corporate executives who aren't moving quickly enough to address climate change. "I don't want you to be hopeful, I want you to panic, I want you to feel the fear I feel every day," Thunberg told attendees. Swedish climate activist Greta Thunberg talks to journalists during her trip to Davos. Swedish climate activist Greta Thunberg talks to journalists during her trip to Davos. Gore participated in a friendly panel discussion with David Attenborough on Tuesday, where he warned that politicians are in denial about environmental risks. The former Democratic presidential candidate was downright fired up by the end of the week. On Thursday, he stood before a room packed with CEOs and climate change experts and warned that humanity's survival is at stake. "Who is with me?" he yelled into the microphone as the crowd roared their approval. The question everyone was asking: what will follow that roar?

(Photo: TerraCycle’s circular delivery system Loop. Credit: LoopStore.com) Global recycling organization TerraCycle unveiled a new circular delivery service for consumers called Loop. The coalition supporting this reusable and returnable system includes Procter & Gamble, Unilever, PepsiCo, Mondelez International, Nestlé, Danone, and UPS. TerraCycle describes Loop as a circular shopping platform that replaces single-use disposable packaging with durable, reusable packaging. Consumers subscribe and order products that get delivered by UPS in a specially designed shipping tote instead of a box. Goods arrive in durable, reusable or fully recyclable packaging made from materials such as alloys, glass, and engineered plastics, according to UPS and TerraCycle. Once the products — such as ice cream, shampoo, and spices — are used, customers place empties back into the tote, schedule a free pick-up, and the system makes sure the products get automatically replenished. “Loop hygienically cleans and sanitizes the empty packaging you send back so they are ready for reuse, instead of ending up as waste after a single use,” the company’s site says. The system debuted at the World Economic Forum in Davos, Switzerland. “Loop will not just eliminate the idea of packaging waste, but greatly improve the product experience and shopping convenience,” said TerraCycle CEO Tom Szaky. A pilot program is slated for Paris and the metro New York area this year so the system can be optimized. P&G announced that its brands Pantene, Tide, Cascade, Crest, Ariel, Febreze, Oral B, Gillette, Venus, Pampers, and Always will be part of Loop. Nestlé says that Häagen-Dazs is debuting a reusable stainless steel double-walled ice cream container with the launch of the service. Unilever’s Dove, Axe, Degree, REN Clean Skincare, Hellmann’s, Love Beauty and Planet, Love Home and Planet, and Seventh Generation are also participating. “We want to put an end to the current ‘take-make-dispose’ culture and are committed to taking big steps towards designing our products for re-use,” said Unilever CEO Alan Jope.  

It’s the early 1960s. Girls are fainting over the Beatles, Sean Connery is James Bond and a revolutionary trend is sweeping the nation: Plastic. Plastic is about to have its breakthrough moment in the food industry. The plastic milk jug, specifically, is on the brink of taking off: the “market potential is huge,” the New York Times correctly notes. To American families, a third of which are still getting their milk from a milk man, plastic is a wonder package. It’s lighter than glass. It doesn’t break. Unlike paper cartons, it’s translucent. You can see how much liquid is left in the jug. With a plastic container, everybody wins. Except for the milk man. And, as it would turn out, the planet. Recycling is a failing industry.” TOM SZAKY, TERRACYCLE CEO Fast forward to now. Plastics are expected to outweigh fish in the ocean by 2050.  Marine life is choking on the debris: Microplastics are in our soil, our water, our air, getting into our bodies with potential consequences that we don't fully understand yet. Massive amounts of plastic have piled up in landfills, some emitting greenhouse gases and contributing to global warming over the seeming eternity they take to degrade. Plastics are threatening the health of the planet and its inhabitants, and they’re not going away. Procter & Gamble, Unilever, Nestlé, PepsiCo, Danone, Mars Petcare, Mondelēz International and others — some of the world’s largest consumer goods companies — are partnering on a potential solution to limit future waste. They’re working together on a project known as Loop, to be announced at the World Economic Forum in Davos, Switzerland on Thursday. It offers consumers an alternative to recycling — a system that isn't working well these days. At this point, the partners are testing the waters. It’s an experiment they’ll roll out to several thousand consumers in New York and Paris this May, with plans to expand to London later in 2019 and Toronto, Tokyo and San Francisco in 2020. The Loop tote bag (Mark Kauzlarich for CNN) Loop is a new way to shop, offering about 300 items — from Tide detergent to Pantene shampoo, Häagen-Dazs ice cream to Crest mouthwash — all in reusable packaging. After using the products, customers put the empty containers in a Loop tote on their doorstep. The containers are then picked up by a delivery service, cleaned and refilled, and shipped out to consumers again. In other words, it’s the 21st century milk man — here to save the world from single-use plastics. Maybe. From trash in Trenton to a global stage Two years ago, Tom Szaky traveled from Trenton, New Jersey to Davos with a half-baked idea and a loose plan to pitch it to the leaders of the world’s biggest brands. Szaky, now 37, is the CEO of TerraCycle, a modest waste management company. TerraCycle expects its global 2018 sales to amount to $32 million and is currently trying to raise $25 million from small investors. A Princeton dropout with big ideas and a casual demeanor, Szaky spent the first years of his career talking about “worm poop,” a phrase he used to market his fertilizer business in a way that got him a ton of media attention. By the time he was 24, he had landed contracts with Walmart and Home Depot. His mission — to eliminate waste first and make a profit second — is so seductive, some employees have taken major pay cuts to work for TerraCycle. The company’s Trenton headquarters is decorated with garbage; Szaky’s office walls are hanging curtains made from empty plastic bottles. Tom Szaky, CEO of TerraCycle and the brains behind Loop. (Mark Kauzlarich for CNN) At Davos, he said, a certain vibe made top business leaders amenable to his idea. “Have you ever been to Burning Man?” Szaky asked during an interview with CNN Business. “The closest comparison —and it’s a weird comparison to me — is going to Burning Man.” At Burning Man, the annual week-long event where participants build a temporary community in the Nevada desert, people inherently trust each other, he said. At Davos, he was able to approach any business leader and, because of a similar type of openness, be granted an audience.

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Szaky was at Davos in 2017 because TerraCycle had helped Procter & Gamble launch a line of Head & Shoulders shampoo that came in bottles made with plastic collected from beaches. While he was there, Szaky — a slick, charismatic pitchman — landed a spot on stage with the CEOs of Walmart, Alibaba and Heineken. He also secured short meetings with the leaders of consumer packaged goods companies and pitched them on his big idea. Szaky asked companies to think differently about who owns their packaging. Today, companies sell consumers both the product and the package it comes in. Ultimately, it’s up to the customer — and also the municipality where they live — whether an empty bottle gets recycled or tossed in a landfill. Under the current system, the fate of the bottle is out of the manufacturer’s hands, so companies aim to produce the cheapest possible packages, Szaky said. But what if, instead, the manufacturer retained ownership of the bottle by collecting and reusing it? The company could count it as a longer-term asset on its balance sheet and depreciate it over time. Under that system, the manufacturer would be incentivized to invest more resources in an elegant, durable design, Szaky argued. At Szaky’s pitch meetings, some important subtext went unsaid. The plastic waste that ends up in landfills and oceans has the logos of the world’s biggest brands all over it. He had specifically targeted companies that were featured on a Greenpeace list of worst plastics polluters, because he knew they had a potential public relations crisis on their hands. “I don’t have to rub this in their face,” Szaky said, because the companies are “painfully” aware of their reputations. The consumer goods giants got on board. And after that trip, Szaky got serious about making Loop a reality by Davos 2019. Now, eight of the 10 companies mentioned in the Greenpeace report are Loop partners. How it works Loop customers have to make an account and fill up a basket online. The prices for the items should be comparable to what they would be at a nearby store, Szaky said. In addition to the regular cost of the item, customers must put down a fully refundable deposit for each package. The deposit varies from about 25 cents for a bottle of Coca-Cola to $47 for a Pampers diaper bin (which TerraCycle said eliminates the need for a Diaper Genie). Shipping becomes free after the customer buys about five to seven items, depending on the size and bulk of the products.

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In the United States, the items arrive via UPS in a Loop tote bag.  Frozen items, like ice cream, come in a cooler within the tote. As customers go through products — use all the shampoo, eat all the ice cream — they fill up the totes with the empties. Unlike traditional recyclables, the packages don’t need to be washed. At the end of the cycle, a UPS driver picks up the tote. Customers can keep repeating the cycle or opt out and recover their deposit. Even banged up packages earn back the deposit — customers only lose that money if they fail to make a return. When the packages are no longer suitable for use, TerraCycle recycles them. Loop may be convenient for users in some ways, but there are potential drawbacks. Szaky acknowledged that it’s a lot to ask people to use yet another retail website. He hopes that Loop will eventually be integrated into existing online shops, including Amazon. “We’re not trying to harm or cannibalize retailers,” Szaky said. “We’re trying to offer a plug-in that could make them better.” Already, two large retailers, Carrefour in France and Tesco in the United Kingdom, are Loop partners and more may join the project. Eventually, Loop packages may also be sold on store shelves. Shoppers who want to be a part of Loop’s soft launch in May have to apply. The first group of users will be selected based on location and overall interest in the platform, according to TerraCycle. The test will allow Loop to iron out any kinks before the program is open to the broader public, Szaky said.  

The engineering challenge

Partner companies have to pay to participate in Loop. Szaky didn’t disclose the buy-in amount, but said it’s in the low six figures. On top of that, many are redesigning their traditional packages — an expensive endeavor that could cost another seven figures, Szaky said. Szaky said TerraCycle asked the Loop partners to design packages that can survive at least 100 reuses. Rick Zultner, TerraCycle’s director of product and process development, is more measured; he called that figure a “nice goal to meet.” “Some things can definitely meet that,” Zultner said, adding that if the packages are reused at least 10 times, they’re probably still better for the environment than single-use plastics. TerraCycle needs to conduct its beta test to make sure that hypotheses like these are right. “There is a fundamental advantage of reuse versus recycle,” Virginie Helias, Procter & Gamble’s chief sustainability officer, said. But “we need to have certain conditions” to make it work, she added. Carbon emissions from trucking and other factors could outweigh the environmental benefits of Loop if packages are only reused a few times, or if the transportation system is too spread out. Loop has conducted life-cycle analyses to try to estimate the environmental impact in a variety of situations. To maximize the number of reuses, Loop packages are made out of durable materials like stainless steel, aluminum, glass and engineered plastic, which is stronger than disposable plastic.

Single-use vs. Loop’s reusable packages

         

Loop/CNN

Loop packages are sleek and innovative. Degree’s refillable deodorant in silver and white looks like something Apple would make. Ingredients and, when relevant, nutritional information for all products appear in an insert inside the Loop tote instead of on the packages. In Paris, Loop users can recycle soiled Pampers diapers and Always menstrual pads in this bin. (Procter & Gamble) One package — a bin launched by Procter & Gamble in the Paris test — is designed to hold soiled Pampers diapers and Always menstrual pads. It has a carbon filter to block odors. The hygiene items, which are traditionally thrown out, are instead recycled, while the bin is sanitized and sent out again. Nestlé’s new Häagen-Dazs container, part of the New York launch, is designed to keep ice cream cool in the Loop tote and cooler for 24 to 36 hours. Kim Peddle-Rguem, president of Nestlé’s US ice cream division, called the redesign a “torture test.” It took 15 tries to get the container, a double-walled stainless steel vessel, right. In one prototype, the ice cream wouldn’t harden at a critical stage. Another package was too difficult for customers to open. For now, Nestlé is making 20,000 containers for the Loop test. Five flavors will be available: Strawberry, vanilla, non-dairy chocolate salted fudge truffle, non-dairy coconut caramel and non-dairy mocha chocolate cookie. Häagen-Dazs Loop containers. (Brinson+Banks for CNN) Because the test is so small, Nestlé isn’t making Loop products in any other facility — which means it has to truck everything from California to the East Coast. If the project takes off, Nestlé will rethink that route to make sure it’s environmentally sound. “This process isn’t yet perfect and we know it will need to continue to be updated and refined,” said Peddle-Rguem. “We will be analyzing all parts of the process, including shipping and how many times consumers are reusing the container to find those areas for adjustment.” A plastics crisis Consumer goods companies say their customers are demanding more environmentally-friendly packaging. “We’re seeing that very clearly in our research,” said Procter & Gamble’s Helias, adding that wasteful packaging is “becoming a deterrent for purchase.” Mondelēz, Nestlé, Procter & Gamble, Unilever and others are aiming to make all or some of their packaging out of recycled materials by 2025. Szaky doesn’t think they’ll be able to pull it off. “Recycling is a failing industry,” he said. Roughly 30% of US recyclables are exported overseas. But in 2017, China — then the world’s largest importer of waste and scrap  — stopped accepting unsorted paper and some types of plastic from other countries, throwing the US recycling system into a tailspin. The Chinese ban left many communities scrambling for a new place to send their recyclable waste. Some municipalities halted curbside pickup for recycling, others recycled fewer items or raised prices. The operators of some recycling facilities reportedly stashed recyclable waste, looking for a new buyer, but ultimately dumped it in landfills. Unaware consumers may continue as usual, without realizing their recyclables aren’t being recycled at all. Last year, “we saw a global shift in how recycling works,” said Keefe Harrison, CEO of The Recycling Partnership, a nonprofit group that uses corporate funding to help develop recycling infrastructure. We want to put an end to the current ‘take-make-dispose’ culture and are committed to taking big steps towards designing our products for re-use.” ALAN JOPE, CEO OF UNILEVER China’s ban is not the only reason that recycling is struggling. Ironically, an effort to reduce packaging called lightweighting — making plastic packages, like water bottles, lighter as a way to use less plastic and reduce the amount of fuel needed to move packages by truck — poses recycling challenges because light packages fly off recycling conveyor belts and get lost. Plus, low oil prices make it cheaper for companies to just make plastic from scratch, Szaky noted. Overall, about 91% of all the plastic waste ever created has never been recycled — a statistic so “concerning,” the Royal Statistical Society named it the 2018 international statistic of the year. Recycling is not the best way to cut down on waste. “Preventing in the first place is always better than cleaning up after,” Harrison noted. If Loop works correctly, it would do just that. The question is: will it work?

When garbage was glamorous

Single-use packages were touted as convenient and elegant in mainstream media from the 1930s to 1960s.

     

   

Sourced from Life Magazine

Can the milk man make a comeback? For the largest players, Loop is a relatively small experiment. The partners are among the largest advertisers in the world. If they wanted to, they could throw their full weight behind promoting reusable packaging. But at this point, the companies are moving forward with caution and pointing to Loop as one part of their broader sustainability efforts. Nestlé will decide after about 12 weeks whether or not to expand its participation with Loop. Other partners are giving Loop more time. Unilever will evaluate the project over the course of about 12 months. “We want to put an end to the current ‘take-make-dispose’ culture and are committed to taking big steps towards designing our products for re-use,” Alan Jope, CEO of Unilever, said in a statement. Unilever is testing nine brands in the Loop launch, including Axe, Dove and Degree deodorants, Hellmann’s mayonnaise and Seventh Generation soaps. Like Nestlé, the company will evaluate the project’s success by tracking the number of repeat customers. We’re “not yet worried about the financial side of this,” said David Blanchard, Unilever’s chief research and development officer, noting the company is more interested in evaluating whether Loop triggers a “behavior change” among some consumers. It’s easy to see how Loop could fail. It asks customers to completely rethink how they shop. It asks them to dole out deposit money upfront, something many people can’t afford to do. It assumes that, all things being equal, people prefer their detergent in a spiffy container and their deodorant in a sleek pod. In reality, people may not care. Loop could be a dreamy, idealistic house of cards. But it also could work. Small dairies throughout the country are already reviving the milk man by offering delivery services. And it’s not just milk. Refillable beer growlers are staging a comeback, with Whole Foods and Kroger offering in-store beer taps. Startups are trying to help people refill reusable soap containers at home, and millions of consumers are already refilling SodaStream bottles in their kitchens, a sign that there’s a market for reusable bottles. If there’s ever a time that these new models can succeed, it’s now, said Bridget Croke, who leads external affairs for Closed Loop Partners, which invests in recycling technologies and sustainable consumer goods. (Despite the similar name, Closed Loop Partners has no formal relationship with TerraCycle’s Loop project.) To make Loop work, she added, TerraCycle will “need the right investments, the right consumer goods partners.” And “they’re going to really need to understand how to make the consumer experience better than what they have today.” And with so many big companies on board, they have a “solid shot,” she said. Photo Illustration: Getty Images / Loop / CNN If TerraCycle manages to find a solution to plastics pollution — to dust off the milk man, spruce him up, give him a website and get people to shop — things will start to change. “Once these trends start to shift,” Croke noted, “then it starts to catch fire.” Szaky hopes that by the 2060s — a century after plastics came on the food scene —  things will have come full circle. “Hopefully 50 years from now,” Szaky said, “we look at waste as a strange anomaly and we’re happy it’s over.”

A new shopping platform announced Thursday at the World Economic Forum aims to change the way we buy many brand-name products. Loop, as the platform is called, would do away with disposable containers for things like shampoo and laundry detergent from some of the world’s biggest manufacturers. Instead, those goods will be delivered in sleek, reusable containers that will be picked up at your door, washed and refilled. “Loop is about the future of consumption. And one of the tenets is that garbage shouldn’t exist,” says Tom Szaky, CEO of the Trenton, New Jersey-based international recycling company TerraCycle, which is behind Loop. “Removing plastics from the ocean is not enough. We need to get at the whole idea of disposability and single-use items,” says Szaky. “We’re going back to the milkman model of the 1950s. You buy the milk but the milk company owns the bottle, which you leave in the milk box to be picked up when you’re done with it.” Companies partnering with Loop include Nestle, Procter & Gamble, PepsiCo and other top brands. “Our goal is that by 2030, all of our packaging will be reusable or recyclable,” says Virginie Helias, vice president and chief sustainability officer at Procter & Gamble. Loop, she said, “is a very new idea and somewhat risky because no one has tried it. But the response has been very positive, and we’ve selected 10 of our brands to be a part of the pilot project, with a plan to add more later pending positive results.” Pantene shampoo, for instance, “will come in a beautifully decorated, lightweight-aluminum pump container,” Helias says. “Tide in the U.S. will come in a stainless-steel bottle with a durable twist cap. Cascade will come in ultra-durable packaging. Crest mouthwash will come in a glass bottle. The idea is ultra-durability, convenience and also ultra-luxurious packaging.” Haagen-Dazs Ice Cream, a Nestle product, will be delivered in a posh, double-walled, stainless-steel tub designed to keep ice cream cold longer. And instead of adding dirty disposable diapers to landfills, soiled diapers can, starting only in the Paris area, be placed in sleek, durable diaper containers. When a container is filled, Loop will pick it up and deliver a clean, empty one. New technology allows Loop to process and recycle the dirty diapers, something TerraCycle has already started doing in Amsterdam. “We have only one planet, and we have to take care of it for the long term,” says Laurent Freixe, CEO of the Americas Region of Nestle, which hopes to do away with all its non-recyclable packaging by 2025. “We want to strive for Zero Waste at both the production and consumption level. Loop is so innovative that we felt we had to be a part of it and learn from it.” The rise of the “Zero Waste” movement and concern about the environment has led many businesses to try to reduce packaging and single-use containers. Loop is unusual in its international scope and the size of the companies participating. Initially, Loop will offer about 300 products, with plans to add to the list later. According to TerraCycle, partners include Procter & Gamble, PepsiCo, Nestle, Unilever, Mars Petcare, The Clorox Company, The Body Shop, Coca-Cola, Mondelez International, Danone, Jacobs Douwe Egberts, BIC, Nature’s Path, Thousand Fell, Greenhouse, Grilliance, Preserve, Carrefour, UPS and the sustainable-resource management company Suez. Greenpeace, which has criticized many big manufacturers for creating much of the plastic waste polluting the world’s oceans, joined in a panel about sustainable consumption at which Loop was announced in Davos, Switzerland, on Thursday. Jennifer Morgan, international executive director of Greenpeace, said beforehand, “While Greenpeace welcomes the aim of the Loop Alliance to move away from throwaway culture and disposability ... what the platform will mean for the environment depends on whether corporations worldwide are actually ready to change their business models, or if this effort just becomes a distracting side project to generate positive PR.” She warned that most businesses behind the initiative are still expanding production of single-use plastic, although company representatives focused on the progress they have vowed to make in adopting more sustainable packaging. Loop is slated to launch this spring in New York, New Jersey and Pennsylvania, and also in Paris and some of its suburbs. Shoppers will be able to buy Zero-Waste products from the Loop website to be delivered to their homes in specially designed shipping totes, and, eventually, at participating retailers, such as Carrefour grocery stores in Paris. Loop intends to expand to the U.S. West Coast, Toronto and the United Kingdom by the end of this year or early 2020, followed by Japan — ideally in time for the 2020 Olympics, Szaky says. “It means more delivery trucks, but far fewer garbage trucks,” he says.  

(Reuters) - Major packaged goods sellers and retailers, under pressure to cut the flow of single-use plastic bottles and containers clogging the world’s waterways, have teamed with recycling and shipping firms on an e-commerce service that puts a twist on the old-fashioned milkman. Called Loop and announced at the World Economic Forum in Davos on Thursday, it delivers products such as orange juice, shampoo and laundry detergent in reusable glass and metal bottles to shopper doorsteps and retrieves the empties for cleaning and reuse. Launch partners include recycling firm and Loop parent TerraCycle; shipper United Parcel Service Inc (UPS.N); consumer packaged goods sellers Procter & Gamble Co (PG.N), Unilever Plc (ULVR.L), PepsiCo Inc (PEP.O) and Coca-Cola European Partners Plc CCEP.N; and retailers Carrefour (CARR.PA) and Tesco Plc (TSCO.L). Loop’s unveiling comes just months after China’s decision to stop collecting and processing plastic waste escalated alarm over environmental damage to the world’s oceans. The service launches in May with projects in Paris and the New York/New Jersey/Pennsylvania area. A UK program is slated for later in 2019, with Toronto, Tokyo and California to follow next year.   Users order products online and put down fully refundable deposits for the reusable packaging. They can wipe out shipping fees of $15-$20 by including about seven items in their order, said Tom Szaky, chief executive of recycling firm and Loop parent company TerraCycle. Plastic production has surged over the last 50 years, leading to widespread use of inexpensive, disposable bottles, cups, takeaway containers and other products. Government bans on products like single-use plastic water bottles, shopping bags and polystyrene cups have sent retailers and consumer goods companies searching for solutions. Loop’s Paris retail partner Carrefour will test and tweak the program ahead of the official launch. “It will surprise me if it works on day one,” said Carrefour Secretary General Laurent Vallee, who added that Loop challenges industry and consumers “to act, to think and to buy differently.” PepsiCo will start a 5,000-household Paris project with Tropicana orange juice in glass bottles and Quaker Chocolate Cruesli cereal in steel containers, said Simon Lowden, president and chief marketing officer of global snacks and insights. Lowden and other executives vowed to use their companies’ scale and marketing muscle to support the project, but declined to quantify financial investments. P&G’s Loop contributions include Tide purclean laundry detergent in stainless steel bottles and Pampers diaper recycling. Loop’s refundable deposits in Europe range from 0.25 euros for a Coca-Cola 200 ml bottle to 47 euros ($53.50) for Pampers recycling, TerraCycle said. Virginie Helias, P&G’s chief sustainability officer, said the company will monitor Loop demand before investing in comprehensive package redesign projects. Likewise at Nestle, which designed a stainless-steel Haagen-Dazs ice cream container designed for Loop’s New York-area project, Kim Peddle Rguem, Nestle USA’s ice cream president.

New schemes to rid the world of plastic waste are popping up faster than spring dandelions. The latest one involves a coalition of the largest consumer product companies and international recycling leader TerraCycle, which unveiled a global, first-of-its-kind shopping system called Loop (not to be confused with Montreal-based Loop Industries Inc.). The initiative was designed to change the world’s reliance on single-use packaging and offer consumers a convenient circular solution while securing meaningful environmental benefits. Announced at the World Economic Forum’s annual meeting in Davos, Switzerland, Loop is designed to enable responsible consumption of a variety of products in customized, brand-specific durable packaging that is collected, cleaned, refilled and reused. The content, if recoverable, will be either recycled or reused. A who's who of consumer product companies, including Procter & Gamble, Nestlé, PepsiCo, Unilever, Mars Petcare, The Clorox Company, The Body Shop and Coca-Cola European Partners, along with Carrefour, UPS and Suez are on board. The founding partners want to demonstrate their commitment to developing more circular supply chains from package design and manufacturing to consumer use. The aim is to offer a zero-waste option for the world’s most popular consumer products while maintaining affordability, improving convenience and returning used disposable or durable items to a circular life cycle, either through reuse or recycling. The environmental benefits of Loop durable packaging versus single-use packaging have been proven and verified in Life Cycle Assessments under use pattern assumptions that will be further validated in pilot trials that will launch in the spring in Paris and New York City (covering New York, Pennsylvania and New Jersey). Additional markets are expected to launch throughout 2019 and 2020. TerraCycle founder and CEO Tom Szaky told PlasticsToday in a telephone interview that this system shifts packaging from disposable and owned by the consumer to durable and borrowed by the consumer. “The brand owners own the packaging but you use the contents,” Szaky explained. “When you buy a bottle of shampoo you want the shampoo, not the bottle, but you have to deal with the bottle when the shampoo is gone. Plastic is okay but it has to be Eastman’s Tritan or PC and other high-value plastics, instead of low-value plastics.” The consumer goes online and orders a variety of products with different fulfillment options. The products are then put into a tote—a large camera-case type of luggage with an exterior made of PE fabric. The inside is lined with a PP “corrugated” board to impart rigidity. The tote is divided into sections separated by HDPE foam padding to hold and protect the different items, including a cooler insert for ice cream, which can keep it frozen for up to 30 hours. Nestlé said that it will ship its Haagen Dazs ice cream in these totes. When consumers are finished using the products, they put the empty containers in the tote and arrange for shipping through UPS. The consumer also pays for shipping the totes. The empty containers and bottles are then cleaned at TerraCycle and shipped to the various CPGs for refilling. Depending on what the consumers have chosen from fulfillment, the products they return triggers reshipment of those products. People order and consume, and the products come in containers that the manufacturer owns, not the consumer. When the tote is returned, it will be washed and reused. Ideally, Loop hopes to not have to wash the totes every time they are returned. In case of spills or if the tote gets messy it can be disassembled, with the fabric being laundered and the rigid components going through a dishwasher. When the tote has reached the end of its useful life, the various components will be disassembled and recycled. Only certain products will be available by the launch date, consisting of the most popular products from each of the brand partners. For example, P&G will have its Pantene and Tide products ready for the Loop platform and Nestlé will provide five or six flavors of Haagen Dazs ice cream, Szaky explained. “We’re trying to make it easy and convenient for the consumer,” said Szaky. “It can’t be too inconvenient for the consumer.” Szaky notes some 200 products have been foundationally redesigned by the world’s largest CPGs to accommodate this platform. “That means designing packaging to be reusable rather than recyclable,” he said. Haagen Dazs’ paper containers cannot be recycled so the containers had to be redesigned to be reusable, for example, and Unilever deodorant containers were not locally recyclable by the way they were constructed and also had to undergo a redesign. David Blanchard, Unilever’s Chief R&D Officer, said, “We’re acutely aware of the causes and consequences of the linear ‘take-make-dispose’ model of consumption. And we want to change it. That’s why we’re proud to be a founding partner of the Loop Alliance with nine Unilever brands. These brands have all embraced the challenge to redefine how consumers access the products they love, whilst eliminating waste. We believe this collaboration will complement our existing efforts to help create a packaging system that is truly circular by design.” With the redesign some labeling had to be changed to accommodate the reuse of containers which must undergo washing in hot soapy water to ensure sterilization. In some cases the labels remain on the containers. Szkay said that “it’s up to the supplier to do the design and labeling, which would be adhesive or glue-on, or etching or printing directly on the package.” When asked about a cost comparison between Loop’s platform and traditional plastic production, given the resources and energy used in two-way shipping, cleaning, potential relabeling and so forth, Szaky said that “if you add together the cost of the bottle depreciation and cost of washing at scale, it gets to about the same price. The packaging is an asset that amortizes over the number of uses.” Szaky concuded that “Loop will not just eliminate the idea of packaging waste, but greatly improve the product experience and the convenience in how we shop. Through Loop, consumers can now responsibly consume products in specially designed durable, reusable or fully recyclable packaging made from materials like alloys, glass and engineered plastics. When a consumer returns the packaging, it is refilled, or the content is reused or recycled through groundbreaking technology.”

A new initiative pushes the responsibility back to the manufacturer.

 

  Instead of a use-it-once ice cream pint, Haagen Daaz containers in the Loop program are made of double-walled stainless steel, which keeps ice cream colder and available for hundreds of uses down the road. (Photo: Courtesy TerraCycle) It's now well-known that the packaging for our food and personal products is an unsustainable, garbage-producing mess. Even stuff that's recyclable mostly isn't — especially plastics. In all the years we've been diligently recycling, the truth is we haven't gotten very far. According to the Environmental Protection Agency, just 9 percent of plastic was recycled, 16 percent of it was burned, and 75 percent was sent to landfills in 2015. Looking at these numbers, it's easy to see why our oceans, and the animals that live there, are choked with plastics, and our beaches strewn with the stuff. Clearly the "recycle more" mantra has failed and we need another solution to packaging. Even the experts agree: "While recycling is critically important, it's not going to solve the waste problem," according to Tom Szaky, the CEO of TerraCycle, a company that has worked on issues around packaging and recycling for over a decade. Enter Loop, a program with a mission to "eliminate the idea of waste," says Szaky. Loop takes up the first part of the mantra "reduce, reuse, recycle" by creating returnable, reusable packaging for common consumer items. The idea for Loop was founded at the World Economic Forum by TerraCycle and some big names in the consumer products business, including Procter & Gamble, Nestle, PepsiCo, Unilever, Mars Petcare, The Clorox Company, The Body Shop, Coca-Cola European Partners, Mondelēz International, Danone, Jacobs Douwe Egberts, Lesieur, BIC, Beiersdorf, RB, People Against Dirty, Nature’s Path, Thousand Fell, Greenhouse, Grilliance, Burlap & Barrel Single Origin Spices, Reinberger Nut Butter, CoZie and Preserve.   A huge variety of products are already part of the Loop roll-out, from shelf-stable foods, to personal-care items. (Photo: Courtesy TerraCycle) How did TerraCycle come up with this large-scale reusable packaging concept? Szaky says he and his team dug deep and looked at some hard truths over several years: "If recyclability is not the foundational answer [to our waste problems], what's the root cause? The root cause of waste is disposability," says Szaky. And while it's easy to say "use fewer disposable items" — something many of us have dedicated serious time to, the truth is that all the rah-rah-reuse enthusiasm and personal changes it may have engendered hasn't been even close to enough. Our waste has increased over the past decade. It's time to get real: "Disposability is easy to vilify, but we also need to look at why disposability won — because it's cheap and convenient. That speaks to why consumers want it — they're willing to sacrifice the environmental negatives for the cheapness and convenience," said Szaky. It's not pretty to hear, but it's true. So, instead of trying to change the behavior of billions, TerraCycle looked at how to solve the root cause of waste, while still maintaining the virtues of disposables, like affordability and convenience. The birth of a circular system Loop works by creating a circular system — rather than a linear one — for packaging. (Photo: Courtesy TerraCycle) Loop takes some of its DNA from AirBnB and Uber, by understanding that consumers have no interest in owning a package, or having to deal with its disposal. Just like many people don't want to own a car, they just want to get from A to B, so Loop shifts the packaging responsibility back to the companies that make the products we want (the ice cream, olive oil or deodorant that's inside the packages). Szaky says some of the cues for this came from the past: "In the milkman model, the package wasn't owned by the consumer, but owned by manufacturer — so they were motivated to make it long-lasting. When packaging was shifted to become the property of consumer, it was all about making it as cheap as possible, to drive price down," says Szaky. How does Loop work exactly? You order from the Loop store, and your stuff will be shipped to you. On the first transaction, there's a deposit for the container — say 25 cents for a Coca-Cola. Once it's returned to the store, or sent back in the reusable shipping container, "no matter what state it's returned in (even if broken, because the container is the manufacturer's responsibility), you get your deposit back in full," says Szaky. Durability becomes a goal again Deodorant in reusable containers means you pay what you always did for the product, but it looks much higher-end in your bathroom vanity. (Photo: Courtesy TerraCycle) If you sign up for auto-refills timed to your schedule for personal care stuff (or, let's face it, ice cream!) the deposit stays in your account and you simply get your deodorant, toothpaste or razors refilled automatically — with literally no waste. You get what you want — the product inside — and the package is the company's to deal with. (Yep, you can even return dirty packages.) The huge boon to a new packaging model isn't just for the consumer or the planet we all share. It benefits the companies that make our stuff, too. When Pepsi owns the package, and the consumer owns the contents, the number of times the package can be reused becomes more important than its cheapness — and a durable package could even cost the company less in the long run if designed well — a win-win for the company and the environment. Durable, reusable packaging also allows companies to make containers that are more functional (like the Haagen Daaz container that keeps ice cream colder, longer). It also allows for way more fun, interesting and marketable design possibilities. Even Pampers gets a circular packaging upgrade in the Loop program. (Photo: Courtesy TerraCycle) Imagine: Instead of ugly, wasteful plastic bottles, what if we used high-design glass ones for our mouthwash? In the age of Instagram, it's actually a genius PR move for companies to make their product containers beautiful as well as functional. In France, Carrefour grocery stores have partnered with Loop, and a pilot program at Tesco in London will debut sometime later in 2019. About 125 products will be available for U.S. consumers in New Jersey, Pennsylvania, and New York via the Loop store, starting in March. Some of the biggest ocean-plastic polluters (see the Greenpeace list here) are the same companies that have invested in Loop. We've asked for a change, and they're giving it to us. This container sure looks a lot prettier than a disposable plastic one. (Photo: Courtesy TerraCycle)  

A new initiative by a small company has compelled more than two dozen of the world’s biggest brands to begin testing reusable packaging. Loop, launched today at the World Economic Forum in Davos, Switzerland, has amassed a blue-chip roster of companies, all of which are piloting a new system of high-quality packaging that can be returned and refilled again and again. In essence, it changes the ownership model of packaging from consumer to producer. The big question is, will consumers buy into it? Today’s launch is the product of more than a year’s work by TerraCycle, the Trenton, New Jersey-based company that made a name for itself by turning hard-to-recycle waste (think juice boxes, coffee capsules, plastic gloves and cigarette filters) into new products. Along the way, the company, founded in 2001, has partnered with major consumer brands, retailers, manufacturers, municipalities and small businesses in more than 20 countries. Loop is the natural progression of that model, as well as the corporate relationships TerraCycle developed over the years. Its Loop partners include Procter & Gamble, Nestlé, PepsiCo, Unilever, Mars, Clorox, Coca-Cola, Mondelēz, Danone and a dozen or so smaller brands. European retailer Carrefour, logistics company UPS and resource management company Suez are also engaged in the system. The service will launch this spring in two markets: Ile-de-France, the region in north-central France surrounding Paris; and the New York region, which includes parts of Pennsylvania and New Jersey. Initially, about 300 products will be available in durable, reusable containers, many created especially for Loop. "The key thesis statement is we can't just recycle our way out of the garbage crisis," Tom Szaky, TerraCycle’s CEO and co-founder, explained to me recently. "We need foundational changes. Our version of the foundational change is: How do we solve for disposability at the root cause, while matching the benefits?" Loop brings back the old 'milkman model,' where products are delivered to your door at the same time empties are picked up, washed, refilled and readied for delivery to another customer. Simply put, Loop brings back the old "milkman model," where products are delivered to customers at the same time empties are picked up, washed, refilled and restocked for delivery to another customer. The customer gets the product but the company owns the package. The reality is somewhat more complex. Loop initially will be an e-commerce play. Consumers can order goods from the Loop website or that of a partner and have them delivered like traditional products ordered online. But there’s a twist: Customers pay a small deposit for a package that has been designed for 100 or more use-cycles. When the container is empty, customers place it in a specially designed tote for pickup or, in some cases, can bring it to a retailer. They can choose whether they want that product replenished; if not, their deposit is returned or credited to their account. The empties are sent to a facility where they are washed and refilled. The entire process is handled by TerraCycle, from sale and delivery to package return and cleaning. In effect, TerraCycle is the online retailer, buying wholesale and selling retail. The package remains the property of the brand. Eventually, Loop will expand to include brick-and-mortar retailers — Carrefour and Tesco in Europe have signed on and expect to introduce Loop products in their stores later this year; a U.S. retail partner hasn’t yet been named. In that in-store version, consumers can bring empties back in a QR-embedded container provided by Loop. Scratching a niche The rebirth of reuse has been long coming. Since the dawn of the recycling movement about 30 years ago, companies have tried a number of schemes to enable consumers to use packaging over and over. One plan featured small packets of concentrated liquids used to refill a bottle of household cleaner — just add water to the concentrate and, voilá, a full bottle of a brand-name product. Another approach, refill stores, emerged in cities in Europe and North America, enabling consumers to bring their own container to buy bulk goods. Refill stations also are in traditional supermarkets and in some personal care retailers. But none of these has caught on beyond a tiny niche. Consumers, outside of a precious few hardcore greenies, don’t really want to be inconvenienced, much as they may be seeking to avoid wasteful practices. Loop’s approach seeks to overcome those obstacles. The key, said Szaky, is trying to mimic the way consumers already buy, use and dispose of packaging. We realized that recycling and using recycled content is about trying to do the best you can with waste, but it's not solving the foundational reason we have waste. "We realized that recycling and using recycled content is about trying to do the best you can with waste, but it's not solving the foundational reason we have waste. We did a lot of reflection on that and realized that the foundational cause of garbage is disposability and single-use. We tried to come up with a way to solve for disposability but maintain the virtues of disposability, which are convenience and affordability." Szaky explained that his goal with Loop was to make the system simple and familiar. "You get a box at your door with your stuff in it. Though it's better, because your box is durable, and you don't have to worry about recycling all that cardboard." Similarly on the back end. "We're trying to emulate the way you do your recycling at home. You take your used packages and you either put them in the recycling container or into your garbage bin. And then you lug it down to the curb and your recycling company or your garbage company takes it." With Loop, consumers put empties in a tote or other Loop-provided receptacle, which is picked up via UPS or another carrier, or dropped off at a retail partner," explains Szaky. "There's no washing, no cleaning required. Just like a disposable object, you throw it back into one of those durable shipping containers you would've received from us." Szaky envisions a "reuse bin" eventually showing up in homes alongside garbage and recycling bins. "And when we pick up, you have the option to have it set to auto-replenish, so that you can actually make your shopping even easier, because your empties trigger your re-orders." Counter-worthy Part of the magic of Loop is reusable packaging, designed in partnership with the brand owners to be not just durable, but "counter-worthy" — attractive enough to keep in plain view, in the words of Virginie Helias, vice president and chief sustainability officer at Procter & Gamble. "You want to show it to your friends." But, she adds, the appeal is not just aesthetic: "It's also the fact that it's a better premium experience for people." For P&G, that meant designing new packaging for the Loop platform. And, in some cases, inventing new products altogether. For example, the company developed a toothbrush called Click, part of the company’s Oral B line. "It's basically a new design that reduced the plastic by 60 percent because you have a durable handle which is made of composite material," explained Helias. "And there is a mechanism which we call Click Fits, which allows you to detach the head from the handle." A Loop tote for delivering products to consumers. Procter & Gamble, Loop’s biggest partner, which also owns a 2 percent stake in the enterprise, has tapped into 10 of its most iconic brands as part of the Loop launch, including Ariel, Cascade, Crest, Febreze, Gillette, Pantene, Pampers and Tide. "What was great to see was that most of our P&G categories were actually highly relevant for people in terms of having durable packaging," said Helias. Unilever, another Loop launch partner, is putting eight of its brands into the Loop platform, including Rexona, Dove and Axe deodorants; Signal toothpaste; Häagen Dazs ice cream; and Hellmann's mayonnaise. With the company’s deodorant brands, "The base of the stick packaging is now made from stainless steel. As you use the product, there's an insertable refill where you then give that back to us and then we send you a new one," explained David Blanchard, Unilever’s chief R&D officer. Like P&G’s Helias, Blanchard used the word "beautiful" repeatedly in our conversation to describe the company's various reusable packaging innovations, made from glass, aluminum, durable plastics and other materials. For example, regarding the deodorants, he said, "It's a beautifully crafted piece of packaging." Another Unilever innovation is Signal tooth tabs, an alternative to toothpaste. Essentially, it’s a small tablet of tooth powder you "chew, brush as usual, then rinse and smile," Blanchard explained. "We're creating a whole new format in a fully recyclable and refillable jar, so you get zero packaging, zero waste. It uses less water because of the way in which you simply put the product in your mouth and then clean and rinse." Will consumers buy in? No doubt, Loop is a well-designed system with a compelling offering and a powerhouse line-up of brands. But one key question remains: Will consumers buy in to reuse? It’s no small concern. Consumers — in Europe, North America, South America and Asia — repeatedly have foiled efforts by brands large and small to create products and delivery models that reduce waste, energy, water and other resources. In some cases, they believed that products were inferior or didn’t perform well. In others, the higher price was a barrier, and still others lacked the convenience of their conventional version. In many cases, consumers couldn't be bothered to change their well-worn habits. Szaky and his corporate partners believe they have thought through such pitfalls, although the Loop system hasn’t yet been tested in real-world settings. Szaky and his corporate partners seem to have thought through many of these downfalls, but the Loop system hasn’t yet been tested in real-world settings. Clearly, Loop’s big brand partners believe that their individual and combined efforts can break through. "It addresses a clearly growing expectation from people," says P&G’s Helias. "When we ask people about what's important for them, packaging now becomes intrinsically important. And the frustration with other packaging is becoming very close to other factors that we are hearing about in our studies." Unilever’s Blanchard agrees. "We think that about 25 percent of consumers today are looking to buy brands that have a more sustainable footprint or clearly have a purpose that resonates with them from a broad environmental sustainable purpose point of view. And then, there's probably another 50 percent of consumers who are then increasingly looking for brands to have that point of view or that sustainable footprint." There’s also comfort in numbers, he says. "We've looked at reuse in France. We're looking at a refill type of system in Vietnam. And we've not yet really cracked that business model. What Loop offered was the opportunity to be a part of a bigger consortium where consumers will get a much broader range of products. And therefore it gives them an opportunity to really do this with a bit more scale." Helias believes the reuse model has other benefits beyond the environmental ones. "You obviously develop a very intimate relationship with the consumer. And you build loyalty. It is all about enabling and inspiring responsible consumption, which is kind of our core agenda at P&G. And this addresses it beautifully. This is why we have so many brands excited about the idea." P&G, Unilever and the other partners will be watching the forthcoming launch closely, trying to discern what works. "I think the most important metric will be the depth of repeat," said Blanchard. "Do consumers come back to using these products time and time again? We would typically look to find at minimum a 50 percent repeat rate, so that half of those consumers over a period of time come back to use the product at least once, if not two or three times." And, of course, there are the environmental metrics. "It takes five Loop cycles of fill and reuse to be better from an environmental standpoint," said Helias. "We hope can go way beyond that but that's exactly why we are testing in market. It's to validate that assumption." Tom Szaky, for his part, is already looking ahead. "The next category, when we're ready, we want to test things like baby clothing and baby toys. We think there's a really good opportunity for this in what we call disposable durables. That's going to be a key question for us: How far and wide can this go?"