TerraCycle's new circular shopping platform rescues big packaged brands from PR crisis
Remember the sea turtle with a straw fused up its nose? The viral image that broke your heart and made you swear off straws? There’s more. On February 4, the UK’s RSPCA released the latest round of disturbing photos of wildlife – maimed seals, ducks, deer, even cats – ensnared in plastic bags, bottles and other snaggy remnants of our disposable economy. A flurry of British media headlines cut to the chase:
record numbers of animals are killed or injured by plastic.
It doesn’t take a PR insider to tell you that new reports of wildlife injured by plastic litter are sure to get packaged goods makers biting their nails and bracing for impact. With public outrage over disposable plastics growing steadily, major international brands have been under heavy pressure to rethink their packaging models. Over the last few months, the world’s largest consumer goods makers and sellers responded by announcing some surprisingly aggressive waste reduction targets. With some cajoling from the UK-based Ellen MacArthur Foundation, roughly 300 major corporations responsible for 20 per cent of the planet’s plastic packaging, including Unilever, Colgate, SC Johnson, H&M, PepsiCo and Coca-Cola, signed onto a “new plastics economy” commitment. They’ve vowed to make sure all their plastic packaging is either recyclable, compostable or reusable by 2025.
The targets are impressive. They’re also, as shareholder advocacy group As You Sow noted, aspirational. Making your plastic packaging recyclable is one thing. Making sure it all gets recycled is another, particularly with global recycling infrastructure in a free fall, as China and now Malaysia and soon Vietnam shut their doors to the planet’s less desirable recycling scraps. (Not to mention that 90 per cent of plastic is never shipped off to be recycled to begin with, regardless of whether it’s technically recyclable). Compostable packaging targets get messy, too, when you consider that many cities with curbside composting, such as Toronto, reject most certified compostable packaging (like, say, compostable coffee pods) in their green bins because they’re, in a nutshell, not compatible with their systems.
That leaves the most meaningful option – and the gateway to a truly circular economy – behind door number three: reusable. Deposit return systems on refillable drink containers, including beer or milk bottles, have been the golden child of the circular economy since, well, the golden era of the milkman. Other circular economy darlings have usually been limited to companies that make products that can be taken back and/or and refurbished, like an old Patagonia coat. The idea has never really gained traction with the make ‘n toss packaged good set – until now.
Enter Loop’s new “circular shopping platform” – heralded as the 21
st century milkman. But instead of a milk truck, your friendly neighbourhood UPS driver will be tasked with dropping off (and picking up) a leak-proof reusable LOOP box filled with an array of popular brands like Pantene, Tide, Seventh Generation, Dove, Tropicana, Nature’s Path, Body Shop and more so people can get everything from mayonnaise to deodorant in branded stainless steel, glass and refillable plastic containers – all within 48 hours of ordering.
Once you’re done, call UPS for pick-up and the containers will be returned to Loop for sanitation then to manufacturers for refill. It’s a conscious consumer’s dream.
It also sounds like a lot of greenhouse gas-intensive shipping. TerraCycle, the company behind Loop has said it’s calculated the total impact of its shopping platform and says that, overall, Loop products are 50 to 75 per cent better for the environment than conventional alternatives.
Usman Valiante has his doubts. The senior policy analyst with Corporate Policy Group LLP has been involved in rolling out producer take-back initiatives in B.C. and Ontario and cautions that early carbon footprint estimates often miss the mark: “If you look at the greenhouse gas footprint of Amazon, online shop was supposed to reduce the amount of truck trips, when it’s actually done the opposite.” It would be “fine, if the entire transportation system ran on renewable energy,” says Valiante. “But it’s not.”
Loop has argued that while it might add more delivery trucks to the road, it’s system will ultimately involve fewer garbage trucks. It also plans to break into brick-and-mortar retail outlets in the future. Loop’s real world GHG numbers will be crunched further during its trial run in New York and Paris starting this May. If all goes well, Loop trials will be coming to Toronto, Tokyo, San Fran and London next to much fanfare.
Many of Loop’s early brand partners could no doubt use some good press. Coco-Cola, Proctor & Gamble, Unilever, Nestle, Mars, Clorox, Mondelēz have all been slammed by
Greenpeace as the world’s largest contributors to the ocean plastic crisis. Their branded packaging has been turning up in Greenpeace ocean trash audits from Asia to
Canada. It’s actually why Loop’s creator, Toronto-raised and Jersey-headquartered Tom Szaky reportedly pitched those brands first.
Partnering with Loop doesn’t just save them from a PR crisis and position them as innovators. The Ellen MacArthur Foundation has also been drawing corporate players to the circular economy table with the promise of boosted brand loyalty and deeper data dives on consumers. As Institute for Smart Prosperity’s Stephanie Cairns points out to, when people sign up to have weekly deliveries of Haagen-Dazs [the only ice cream brand in the
Loop store so far], Nestle doesn’t just get brand loyalty, it starts amassing specific data about exactly who’s eating its ice cream and when. “For a lot of brands, this a very attractive idea,” says Cairns.
TerraCycle (founded in 2001) has always known the power of flipping the script on branded packaged goods. One of the recycling company’s earliest upcycled products involved transforming old branded juice pouches into new branded tote bags. Okay, so not everyone wants to sling a Luna-wrapper-turned-messenger bag over their shoulder. But with TerraCycle’s new Loop initiative, they’ve figured out a classier way to close the loop on disposables, working with consumer good companies to develop sleek, branded reusable containers, on which deposits will be paid.
The concept should test well with well-heeled, urban
Aspirationals – the 40 per cent of people who, according to BBMG, want to buy from companies that do good. Particularly those Aspirationals already doing a lot of online shopping and feeling guilty about their packaging trail. But not every consumer will want to or can afford to fork out $20 for shipping and up to $10 per container on a deposit, which throws a bit of a wrench in the reach and scaleability of the model.
For others, no amount of shiny reusable packaging will scrub the tarnish from the Coca-Colas and Nestles of the world. Emily Charles-Donelson works with
Toronto Tool Library and Sharing Depot, where customers can borrow items and refill their own soap containers. She’s worried that Mondelēz, Clorox and friends will be selling Millennials more of the same old problematic products in feel-good packaging.
“Loop’s reusable container program has the potential to significantly amplify the growing culture of reuse, moving us away from the erroneous notion that recycling is a viable solution to the waste crisis,” says Charles-Donelson. “Zooming out, however, LOOP is a halfway solution dreamed up within the parameters of the same broken corporate narrative that fueled the environmental crisis in the first place.”
Can we buy our way out of this mess? Probably not, especially if we’re buying disposable paper towels and sewer-clogging antibacterial wipes in refillable containers. But at least we’re starting to come to terms with the glaring reality that we can’t recycle our way out. Until we’ve figured out a new green economy that isn’t so deeply hinged on ever more consumption, the world needs Loop and others like it to catch on, do well, scale up beyond the 20,000 stainless steel tubs of Häagen-Dazs being piloted (humans, after all, buy 13 billion litres of ice cream every year) and to thrive as one of many circular economy solutions around the globe.
Maybe more than anything, we need the Loops, Tool Libraries and Sharing Depots of the world to be supported by ambitious and binding circular economy regulations, along the lines of what we’re seeing in Europe and the UK (we’re waiting on you, Canada). At the moment, Cairns says, “We [in Canada] don’t have a public policy framework that’s going to easily enable a [refillable] product to come into the market and be collected through regular waste pick-up streams and recirculated back to suppliers.”
“The Loop model really highlights the defects in Canada’s current system,” says Cairns, but she points out it also shows the potential that’s out there “if we unleash creative thinking out-of-the-box thinking.”s
But a massive change may be on the horizon. 
