With the coronavirus pandemic forcing me to order more things than ever online — from groceries to toiletries to fancy dried beans — I’m accruing quite a lot of single-use packaging at my house. And I feel bad about it. Maybe I’ll soon be able to assuage some of that guilt when Loop, the reusable packaging service, expands nationwide over the next few months (tip via Fast Company). Loop, an initiative from recycling company Terracycle, sells name-brand CPG products directly to consumers that are packaged in reusable containers made from metal and glass. After the consumers use them up, they put the empty containers back in the tote they came in and Loop picks them up to be sterilized and refilled. Loop launched in the U.S. last May with a pilot program in the Mid-Atlantic region of the U.S. According to an Instagram post from the company, Loop will roll out its reusable-container service across the contiguous U.S. sometime this summer. Globally, Loop is available in Paris and has plans to head to Canada, Germany, Japan, and the U.K. this year. At launch Loop already had a roster of big-name partners like Kroger, Pepsi, Nestlé, and Walgreens. The platform has expanded to include roughly 200 products, including plant-based burgers and ice cream from Häagen-Dazs (my personal favorite). I know what you’re thinking — during a pandemic when we’re all anxious about contamination, are we really going to be okay with receiving groceries packed in containers that someone else has already used? Especially since bring-your-own mugs and reusable totes in retailers are becoming a thing of the past? Loop’s CEO certainly thinks so. He told Fast Company that Loop has seen evidence that “consumers are comfortable with reuse during COVID.” Since Loop has a reuse protocol in place — with stringent cleaning measures and pre-established health and safety checklists — he’s confident that they’ll be able to continue their closed-loop packaging practice without putting users at risk. If users are comfortable with this, Loop’s extended platform could be a real help to cut down on our persistent packaging problem. Even if your delivery boxes are technically recyclable, COVID-19 is causing challenges for the waste management industry as a whole. Many packaging elements — like styrofoam and ice packs — aren’t recyclable anyway. Considering that the EPA reported that over 32 million tons of packaging and containers went into landfills in 2017 — almost a quarter of the total waste from the entire year — this is an issue we need to take seriously. Today is Earth Day, so there’s no better time to take a moment and consider how we can help preserve our planet. Come this summer I know one small step that I’ll be taking cut down on the amount of packaging I’m tossing out. Bonus: I still get to enjoy my chocolate-fudge ice cream.  

Last year, Loop launched its revolutionary shopping platform anchored by reusable packaging. Here, Tom Szaky, founder and CEO of TerraCycle and the driving force behind Loop, provides an update on the platform and how it’s faring in light of COVID-19. Tom Szaky, founder and CEO of TerraCycle, Inc., and founder of Loop Packaging World: What progress have you seen with Loop since it launched last year in New York and in Paris? Tom Szaky: As you know, in May [2019], we launched in Paris with Carrefour and in the Northeast of the U.S. with Kroger and Walgreens. Those tests have gone incredibly well. The punchline is that all the retailers we’re working with are now working on going in-store. Carrefour will be the first retailer to put Loop in-store, which means really the retailer sells it [products in reusable packaging] in their physical stores, and there will be collection bins for the packaging at the store. Carrefour is going into stores starting in July, then 10 more stores in September, and then a much larger number at the end of the year. Kroger will be going in all Portland stores around September/October, and then more stores will follow. Walgreens too is making plans to go in-store in the Northeast. That has been a huge thing. Brands have been joining consistently and continue to join aggressively. We’re seeing really good rates of brands joining—on average, a brand every two days. We are also on track to be launching in Canada with Loblaw, in the U.K. with Tesco, with AEON in Japan, and with Woolworths in Australia, all in the next 12 months. I’d say it’s just off to the races, and we’re thrilled so far. It’s continuing, and it’s accelerating, even within the context of COVID. Actually, March will be the best-performing month to date so far. What have you learned through the pilot? The two biggest lessons by far are related to the three major stakeholders—manufacturers, retailers, and consumers—and then Loop as a fourth stakeholder. And what I’ve learned is that while they all see the benefits of reuse, they really want to try to make it as similar to disposability as possible. And noting that many other reuse models diverge from the concept of disposability, what has really resonated for brands is that they simply fill packages—the packages just happen to be durable versus disposable. Retailers just order the packaging in pallets and put it on their shelf, which is a very similar experience versus things that may be more disruptive in reusables, like refill stations. Then consumers just get to buy products and throw the packaging away—they just happen to be throwing it into a reuse bin, per se. That’s one thing: The desire of all stakeholders to have the convenience of disposable models is very, very high. Another key thing is we found that  shifting from disposability to reusability does bring a major sustainability benefit, but what has been interesting to learn is that what consumers like even more is how beautiful the packages have become, and that packaging beauty has also been a very big driver we didn’t expect before. I’m surprised to hear you say that March will be your biggest month so far, given that companies like Starbucks are banning reusable cups and some retail stores are banning reusable bags because of a fear of contamination with the virus. How do you think Loop has continued to thrive? It’s a very interesting question. I’ll give you the answer in two ways, if I may. The first is that you mentioned Starbucks, and yes, Starbucks has famously stopped accepting reusable coffee cups, and I think frankly, they made absolutely the right decision. And they did that I think because of three main things that are very different in an informal reuse system where a consumer is giving a cup to a barista versus a professional reuse system. In the Starbucks example, there are three things that are very different. One is there’s no dwell time. I could be an infected person giving my cup to a barista, and I’m giving it to them right away. There’s not a single second of dwell time. And there are many reports that show the virus can last maybe up to three days on the surface... . The second is that the barista does not have proper health and safety support, training equipment, or anything like that. They’re just a normal person in normal clothes. And then third, they’re not even cleaning the cup at all. So there’s no cleaning, no health and safety protocol, and no dwell time. In the professional reuse system, whether that’s Loop or whether that’s a Canadian beer [bottle] or Germany with beverage [bottles], which are all examples of very big national reuse systems, all three of those things are at play. There’s strong dwell time. We typically will take about a month before the package is clean. Two, there are major health and safety protocols because that was always a big concern, and we’re really pleased that our health and safety is so strong that nothing had to be upgraded once COVID came out. We were already thinking about really important health and safety measures. So all the team members who do cleaning are in full-body personal protective equipment. And that’s been the case even before COVID. The packaging is also cleaned in a proper cleanroom versus not even being cleaned, or maybe how a bar would clean your beer cup, with just a spray of water, or even like a restaurant doing it in the back of their kitchen. There’s an actual cleanroom environment. And then the third is that it’s being cleaned at very high standards with really sophisticated chemistry and technology. There’s a huge difference within reuse of how one reuses and what systems and measures are behind the scenes. And what’s been interesting is that with COVID, it’s still not even in the top-10 questions we get on customer service in any of the Loop deployment. Where I do get a lot of questions on reuse is in fact only from the members of the media. I say this with a smile and a joke, but I totally understand why you’re asking the question. But it’s interesting that it hasn’t come from the people participating. Do you think the growth of Loop right now is due to the fact that consumers are able to get their products without having to go to a store? And, do you think trend will continue, even after COVID is resolved? I definitely think that the growth is probably in some part linked to the general growth e-comm is having right now due to COVID—for sure. I don’t want to take entire credit that it’s just the platform, and I think the macroeconomic trends and how we are consuming are absolutely playing into it. The positive tailwind and just the general shift in consumption to online is definitely supporting the deployments we have of Loop today, which are mostly online. But do note that all the deployments coming up of Loop are in-store deployments. So we’re not necessarily an online play, we just happened to start online, and I think that’s an important distinction. But yes, today we’re seeing some nice tailwind just because of the way the models are set up today. I do think there’s this general question around the health and safety of reuse, as you just asked. And my hope is—so far so good—that people see the distinction in different reuse models, and that they’re not all the same. There’s a big difference between the systems behind them and how they operate. And during a COVID-type moment, which ones people should maybe temporarily stop using. Starbucks is a great example, and I really commend them for pausing. And really temporarily, by the way, I think it should come back after COVID is over. And then let’s see how much our life changes or not. There’s every sort of assumption. How much will we learn from this and how much will we change is unknown. I really hope, frankly, that we take a reflection that by slowing down the gears of the economy, the planet has improved greatly, from a pollution point of view. I have a funny feeling though, we won’t. We will simply try to work even harder to make up the time and revenue many companies have lost during this time. One thing I’ve seen with COVID is a lot of environmental groups saying that consumer brands are using it as an excuse to extol the benefits of single-use packaging, and that it will undo all the progress these groups have made. Do you think that’s true? Look, I think that I would answer it this way. I think that just like we commented, hopefully the world will reflect that slowing down the economy has made the world better from a climate change point of view and a pollution point of view. I’m sure you’ve seen lots of examples. I’ve seen a lot on my social media that are giving really objective feedback. Look at Italy before COVID, and the amount of emissions it was making during COVID is significantly down, and let’s see if people reflect on that. But that will be COVID creating an environmental improvement. I think on the other side, we are going to wake up to a heightened waste crisis, because people have been now purchasing way more disposable packaging, partly because we shifted our consumption say, away from restaurants and even more into packaged foods, and we will see a general increase in the waste crisis when this is over. I think that’s what we’re going to wake up to post-COVID: A better climate, but a worse environment from a waste point of view. And I think people will understand that it’s not the difference between disposable or reusable. Good packaging has good benefits. There’s really badly designed disposable packaging, and there’s really badly designed reusable, and vice versa. There is incredibly designed reusable packaging, and there’s incredibly designed disposable packaging. I think we shouldn’t necessarily link single-use versus multi-use to whether it’s well designed or badly designed. With the right systems in place, durable packaging can be more sterile or more clean than disposable packaging. Disposable packaging does have acceptable level of microorganisms on it. Yet when you go to a dentist office, and you get your teeth cleaned, they’re using metal tools that were used on hundreds of patients before you. And if they didn’t clean that to a surgically sterile state, that could be putting you at massive health and safety risk. Right? And we’re all totally fine with it. So this is this idea of single-use versus multi-use should be independently questioned from good design versus bad design, versus the cleanliness of the systems at play. They’re all independent concepts. I do understand completely why people link reusable to potentially greater risk, but I think it’s a misnomer. A disposable coffee cup sitting at Starbucks in an uncontrolled environment could collect a lot of dust and dirt and all sorts of other negatives. So these are unrelated questions. I do again, understand, but it’s weird. I’ll give you an example of the weirdness. Before COVID got really crazy, as it was just beginning, I was in an airport lounge, and there was a tray of apples, and they set a sign next to it saying, “To protect your health, each apple has been individually wrapped in Saran Wrap.” And I chuckled to myself and I was like, “Wait a minute. Okay, it’s lovely that they’re wrapped, but were they washed? Who touched them, and how did they touch them? Or did they just basically have a dirty hand?” It was a pesticide-laden apple, just being wrapped in Saran Wrap to make it seem better. So I don’t know, but I had a chuckle on it. I think there’s this weird psychological effect that’s not based in reality. And this is why I think the most important thing as anyone evaluates anything is to think about what are the systems behind it. And in a way, that’s where brands are very powerful. I trust, for example, that a Nestlé product has really good health and safety protocols behind it, just like someone who buys a Nestlé product on Loop should trust that Nestlé has evaluated the cleaning process and has signed off on it, or they wouldn’t put their brand on it. And not a single brand in Loop has asked us to do anything except continue to go. Do you think a reusable packaging program like Algramo where consumers use the same package over and over again is more prone to contamination? So here’s the difference. If you think about reuse systems, it all begins with a reusable package—a durable package. The real difference between any reusable system is not the package, but how the package is refilled. So I’d say Loop is a re-refill-for-you system. You throw it out, we pick it up, clean it, and then the manufacturer refills it, and it’s sold again. So let’s call Loop a re-refill-for-you system. We personally like it because it gives you the convenience of disposability. You can effectively feel disposable but act usable. Now, Algramo, which is a wonderful company, is a you-refill-for-yourself system, which is basically, you take it to a refill station, and they have a unique twist that their refill station can be static, but can also be mobile. It can be on wheels. And the consumer is charged with taking their package, cleaning it as they wish, and using it at the refill station. I think it’s important to note that they are not filling food products. They’re filling detergents, which have different health and safety protocols. I mean, they are literally cleaning agents. It’s not filling food. But one question that’s important to think about is what happens if a consumer who is sick—let’s just say with COVID or any other transmissible disease—is touching that package, and let’s say the virus or the bug can transmit onto the package, and what if the package then touches the refill station or any other aspect of it? And then a healthy person touches the refill station—maybe the walls of the refill station, it doesn’t have to be the nozzles, it could be any aspect of it—and it transmits? And I would say that’s the same as what happens if I should walk into a supermarket, and a sick person who had just looked at buying a can of pickles decided not to buy it and put it back on the shelf, and I picked it up a minute later. This is why Algramo is in no way different than a comparable example: If I’m sick and I evaluate a box of Cheerios and put them back, and you’re healthy and you pick it up a minute later. The same inherent risks are not more or less, right? So that would be my key answer. I think whether the consumer washes it themselves or not is not that relevant because the consumer is keeping the package for their own use. I think what’s really important is if the package goes from consumer A to consumer B, from consumer B to consumer C, and then from consumer C to consumer D, like Loop, then having a very strong cleaning protocol is critical. And I would in no way trust the consumer to clean the package. An example where I would be a bit more critical is there are a lot of reusable cup models where what they do is they have a float of coffee cups, let’s say between 10 coffee shops, and you can buy your coffee in a reusable cup, then you drop it off in a bin in the coffee shop, and then the coffee shop cleans it and then sells it again. Well in no way to disparage a coffee shop, I don’t trust a restaurant doing cleaning in a type of protocol that a big platform would. They would probably just throw it in their dishwasher. There wouldn’t be health and safety inspections, there wouldn’t be a cleanroom environment, which adds added health and safety. It’d be kind of the same as a restaurant setting though, wouldn’t it? It absolutely is. And during COVID, I would not eat in a restaurant and use reusable plates and forks. As soon as COVID is over, I would totally do it, because I don’t think we need to be as concerned post-COVID. Life was normal, and it worked just fine. And again, I think this is where we have to distinguish between today’s environment and a normal environment, and not assume that post-COVID we don’t go back to a normal state. I mean, most of our activities are very communal, and we’re sharing a lot of our microbes.  

When buying food and beverage items, consumers are looking for delicious treats and drinks, but younger consumers are also looking to enjoy products that can help the environment. The average consumer is more aware that single-use containers, often made of plastic, are negatively affecting the environment. A Consumer Brands Association report found 86% of Americans believe we are experiencing a packaging and plastic waste crisis. What are producers doing to address this crisis? CPG brands create their own sustainability solutions Most legacy food and beverage companies have set sustainability goals for their organizations. Many of those goals include increased availability of products that come in sustainable packaging. Conagra, Nestle and Unilever all made recent pledges to increase sustainable materials in their packaging over the next five years. Conagra intends to make all of its plastic containers renewable, recyclable or compostable while Nestle and Unilever both signed the European Plastics Pact, which designates that participants are committed to boosting the recycled plastic content for single-use products and creating reusable packaging. In California, PepsiCo is testing a better substitute for plastic rings on beverage six-packs: molded pulp and paperboard packaging. This trial demonstrates how CPG producers are working to address customer desires for sustainable packaging that still fills the durability needs of companies. “[W]e’ve worked collaboratively with our suppliers to ensure the two solutions that we’re testing meet the needs of our consumers and customers while also addressing our functionality and sustainability requirements,” Emily Silver, PepsiCo Beverages North America’s vice president of innovation and marketing capabilities, said to BeverageDaily. While many brands are creating their own packaging solutions or reducing their virgin plastic use, several are also investing in a broader eco-friendly packaging infrastructure. Nestle is planning to purchase roughly $1.6 billion worth of recycled plastic over the next five years, and Perrier has launched an investment program for startups that are developing packaging options that have a “positive environmental and social impact.” Loop takes reusing to the masses Rather than simply reducing or recycling virgin plastic, some companies are addressing waste by offering accessible, reusable packaging. Recycling business TerraCycle debuted its circular delivery service Loop to consumers in 2019, and it is currently available in Paris, France, and the northeast region of the US. Loop’s online platform allows users to shop for consumer packaged goods products in reusable packaging from a variety of brands, which are shipped in a reusable container -- the Loop Tote -- that rids the need for single-use shipping materials. “While disposable design focuses on making our packaging as cheap as possible, durable design focuses on making containers as long lasting as possible, allowing us to access unparalleled materials, design, and function,” the Loop site states. After using up the products, Loop customers return the empty packaging via free UPS pickup where it is returned to Loop to be cleaned and disinfected in preparation for reuse. “Customers are demanding that brands step up and provide solutions that produce less waste,” said Loop Publicist Eric Rosen. “Brands are responding to this push by investing in sustainable packaging solutions such as Loop’s reuse model.” The service is currently available online, but Loop products will be available in Walgreens and Kroger retail locations in the US later in 2020. Once Loop products arrive at retail, customers will also be able to make in-store returns of reusable containers instead of shipping them. Loop’s brand partners include food brands such as Haagen Dazs, Hidden Valley, Tropicana and Chameleon Cold Brew. The service also offers personal care and cleaning products from brands such as Gillette, Dove, Tide and Clorox. Rosen said that Loop welcomes participation from any type or size of CPG brand as long as they are committed to transforming their packaging from single-use to multi-use. “One challenge is redesigning packaging that lasts many reuse cycles,” Rosen said. “Brands must find the right material and design to suit their product. TerraCycle acts as a consultant for the packaging development process and tests all packaging for cleanability and durability prior to approval in the platform.” Rosen also revealed that Loop will be expanding internationally in 2020. Loop will partner with Tesco in the UK, Loblaws in Canada and Aeon in Japan. The platform also plans to be available in Germany and Australia in 2021. “Consumers can support brands that are taking the next step from recyclable packaging to reusable packaging,” said Rosen. “[R]ecycling is never going to be enough to solve waste at the root cause.”  

Most things we buy today are wrapped in plastic, shipped in cardboard, and protected by styrofoam, but as more people become concerned about packaging, businesses are stepping in to provide alternatives. Still, some experts don’t think buying greener products will solve the world’s trash problems.  

The Struggle of Eco-Conscious Consumers 

Madelyn Miller has been bringing reusable bags to the grocery store for decades, way before it was cool. Over time, she’s seen an increasing amount of plastic on store shelves. At her home in Pittsburgh’s Squirrel Hill neighborhood, she searches around the refrigerator, “Here we go, my ricotta — I love ricotta cheese,” Miller said, pulling out the plastic tub. But she doesn’t always feel good when she buys ricotta, cottage cheese, or yogurt. “Almost the entire dairy aisle is full of plastic containers,” she said. Miller worries that these plastics are creating a waste stream, much of which can’t be recycled. Plus, they’re made from fossil fuels, so their production contributes to climate change. She does what she can to discourage its use. As she was getting ready for a recent trip to California to visit her grandchildren, she wanted to bring them something, so she bought a membership to the zoo, because she said, it won’t wind up as plastic pollution in the ocean. “I think it’s terrifying,” Miller said. “What we’re giving to our children is a legacy of sea animals. They’re ingesting these plastics, it’s killing them.” But to prepare for her trip, she stacked twenty small plastic containers of cat food on the kitchen counter. She knows it’s more packaging than necessary, but it’s convenient. “For my neighbor who’s coming in to help feed the cats, it makes it easier for her. Plastics make life easier,” she admits.

Movement Toward Greener Packaging

New markets are opening up for environmentally-friendly packaging, as market analysts predict a five year growth of $70 billion for packaging that uses less energy and more recycled materials. For consumers, just Googling “alternative packaging,” brings targeted ads for things like toothpaste tablets sold in a glass jars, liquid soap in a cardboard box, and toilet paper rolls wrapped only in paper. Tom Szaky, CEO of a company called Loop, has been working with big brands like Tide detergent and Häagen-Dazs ice cream to redesign their packaging. “So for example your ice cream container now moves from being coated paper to double-layered stainless steel that is beautiful, reusable and more functional,” he said. People can buy these products at certain stores, in certain markets, or they can order on Loop’s website, and have them delivered in a special tote. Once the products are used up, people put the empty containers back in the tote, to be picked up and returned to Loop. “We clean it and provide it back to these manufacturers who refill them and around they go again,” he explained. Szaky said Loop is providing the convenience people are used to, without the disposability that can harm the environment. “This approach,” he said, “…we think is the silver bullet to get a large number of people to move away from a throw-away single-use lifestyle.” Loop is adding new products to its line every couple of days, according to Szaky. Loop is currently available in Paris, and some northeastern states including Pennsylvania. “I absolutely agree that that is a fabulous idea,” said Sarah Taylor, when she first heard about Loop. She’s a professor of environmental policy at Northwestern University, and author of a recently published book, “Ecopiety: Green Media and the Dilemma of Environmental Virtue.” Its main theme is that we can’t buy our way out of problems like trash and climate change.

Don’t Sweat the Small Stuff

Taylor says people get obsessed with small decisions. She knows, because she’s always asked about pressing personal choices, like, “So what do I do with my cat litter?” she laughed. “Should I use the plastic bags from the grocery store because I’m using them for my cat litter?” Taylor doesn’t want to be misinterpreted, she supports trying to buy ecologically-sound products. But instead of beating ourselves up about using a few plastic cat food containers, we should focus on the bigger picture. “The climate clock is ticking, it is ticking. So where is our action going to be more effective?” she asked. Taylor’s pushing for a focus on policy changes, like the plastic bag bans in Europe, some Asian countries and US cities. These changes are what she thinks will shift markets toward greener options. “I would say banning single use plastic would then support companies like Loop, or companies that provide these kinds of reusable packaging, so that they don’t have to fight the consumer culture upstream,” Taylor said. “They don’t just have to market to the eco-virtuous.” Because what’s really virtuous, according to Taylor, is pushing companies to make it easier for all consumers to do less damage to the environment.

Take, make, use, dispose. For decades, this has been the standard approach to production and consumption. Companies take raw materials and transform them into products, which are purchased by consumers, who ultimately toss them out, creating waste. But as warnings about climate change and environmental degradation grow ever louder, people are starting to challenge the sustainability of this model. Many business leaders and governments — including China, Japan, and the U.K.—argue that we should ditch this linear system in favor of a so-called circular economy of take, make, use, reuse, and reuse again and again.

What’s wrong with the linear economy?

It often leads to a system that is inefficient, costly, and depletes natural resources. The mining of commodities from gold to coal can spoil ecosystems and disrupt nearby communities. Making steel from ore requires a large amount of energy, which produces Earth-warming carbon dioxide. A byproduct of the linear model is material waste, which takes up space and may include contaminants. Trash ends up in undesirable places. The so-called Great Pacific Garbage Patch is only the most well-known example of global-scale plastic pollution. Yet products like steel and plastic can be reused, refurbished and recycled to capture untapped value. A totally circular economy—with no waste and no new materials at all—is likely impossible to achieve, but squeezing the maximum waste out of the system could curtail use of new resources.

Sounds like recycling. How’s it different?

The two ideas are connected, but they’re not the same. The phrase “circular economy” pops up in the work of a few resource economists dating back at least to the 1980s. Its use in recent years has come to connote an approach that’s more systemic and ambitious than recycling. For example, to maintain quality, plastic bottle makers need to blend recycled plastic with virgin material. Instead, a truly circular economy would involve no new material inputs at all, reducing emissions, waste, and eventually costs. Some industries are already coming close to this—almost all of a car can be reclaimed, for example. But some have far to go—97% of the materials used to make clothing are brand new, and 73% of these products are incinerated or put into a landfill. This isn’t a totally new idea—the slogan “make do and mend” was popularized during World War II to encourage as little waste as possible.

Is anyone skeptical?

Yes. Making a production cycle fully self-sufficient is virtually impossible. Some new input will always be necessary, and some waste will always be created. Recycling paper over and over, for example, produces paper of increasingly low quality. Also, building a circular economy can entail high upfront costs, requiring investment to redesign products and switch to recycled materials. The U.K. estimates the cost of shifting to a circular economy to be about 3% of gross domestic product. The expense can feed concerns that companies will go for quick fixes rather longer-term sustainable practices.

What is feasible?

A more circular supply chain. This can mean changing to recycled materials, extending the life-cycle of a product and improving recovery at the end of its life. New Jersey-based TerraCycle has launched the “Loop” initiative, a collaboration with household names such as Nestle to provide common products—ice-cream for example—in packaging that can be returned and refilled. There is a multinational push by General Motors, BMW, and Toyota to create an aftermarket for used electric car batteries, which can be used for chilling beer at 7-Eleven convenience stores in Japan or banking solar energy in Cameroon. And New York startup Rent the Runway offers designer dress hire for events like weddings and galas, allowing clients to dodge one-wear purchases, while earning the company a $1 billion valuation.

What are governments doing?

They’re trying to push consumers and producers toward a more circular economy. The German government offers grants to design products that have a lower environmental impact or are cheap to repair. In Chile, the government said it will aim to make all plastic reusable. The Netherlands is investing $40 million in a special fund that will start financing deforestation-free agriculture, to be matched by a donation from Rabobank Group. The European Commission has a circular economy action plan, which includes transforming the way plastic products are produced and recycled. It’s also part of China’s five-year plan.  

Take, make, use, dispose. For decades, this has been the standard approach to production and consumption. Companies take raw materials and transform them into products, which are purchased by consumers, who ultimately toss them out, creating waste. But as warnings about climate change and environmental degradation grow ever louder, people are starting to challenge the sustainability of this model. Many business leaders and governments — including China, Japan, and the U.K.—argue that we should ditch this linear system in favor of a so-called circular economy of take, make, use, reuse, and reuse again and again.

What’s wrong with the linear economy?

It often leads to a system that is inefficient, costly, and depletes natural resources. The mining of commodities from gold to coal can spoil ecosystems and disrupt nearby communities. Making steel from ore requires a large amount of energy, which produces Earth-warming carbon dioxide. A byproduct of the linear model is material waste, which takes up space and may include contaminants. Trash ends up in undesirable places. The so-called Great Pacific Garbage Patch is only the most well-known example of global-scale plastic pollution. Yet products like steel and plastic can be reused, refurbished and recycled to capture untapped value. A totally circular economy—with no waste and no new materials at all—is likely impossible to achieve, but squeezing the maximum waste out of the system could curtail use of new resources.

Sounds like recycling. How’s it different?

The two ideas are connected, but they’re not the same. The phrase “circular economy” pops up in the work of a few resource economists dating back at least to the 1980s. Its use in recent years has come to connote an approach that’s more systemic and ambitious than recycling. For example, to maintain quality, plastic bottle makers need to blend recycled plastic with virgin material. Instead, a truly circular economy would involve no new material inputs at all, reducing emissions, waste, and eventually costs. Some industries are already coming close to this—almost all of a car can be reclaimed, for example. But some have far to go—97% of the materials used to make clothing are brand new, and 73% of these products are incinerated or put into a landfill. This isn’t a totally new idea—the slogan “make do and mend” was popularized during World War II to encourage as little waste as possible.

Is anyone skeptical?

Yes. Making a production cycle fully self-sufficient is virtually impossible. Some new input will always be necessary, and some waste will always be created. Recycling paper over and over, for example, produces paper of increasingly low quality. Also, building a circular economy can entail high upfront costs, requiring investment to redesign products and switch to recycled materials. The U.K. estimates the cost of shifting to a circular economy to be about 3% of gross domestic product. The expense can feed concerns that companies will go for quick fixes rather longer-term sustainable practices.

What is feasible?

A more circular supply chain. This can mean changing to recycled materials, extending the life-cycle of a product and improving recovery at the end of its life. New Jersey-based TerraCycle has launched the “Loop” initiative, a collaboration with household names such as Nestle to provide common products—ice-cream for example—in packaging that can be returned and refilled. There is a multinational push by General Motors, BMW, and Toyota to create an aftermarket for used electric car batteries, which can be used for chilling beer at 7-Eleven convenience stores in Japan or banking solar energy in Cameroon. And New York startup Rent the Runway offers designer dress hire for events like weddings and galas, allowing clients to dodge one-wear purchases, while earning the company a $1 billion valuation.

What are governments doing?

They’re trying to push consumers and producers toward a more circular economy. The German government offers grants to design products that have a lower environmental impact or are cheap to repair. In Chile, the government said it will aim to make all plastic reusable. The Netherlands is investing $40 million in a special fund that will start financing deforestation-free agriculture, to be matched by a donation from Rabobank Group. The European Commission has a circular economy action plan, which includes transforming the way plastic products are produced and recycled. It’s also part of China’s five-year plan.

Most things we buy today are wrapped in plastic, shipped in cardboard, and protected by styrofoam, but as more people become concerned about packaging, businesses are stepping in to provide alternatives. Still, some experts don’t think buying greener products will solve the world’s trash problems.  

The Struggle of Eco-Conscious Consumers 

Madelyn Miller has been bringing reusable bags to the grocery store for decades, way before it was cool. Over time, she’s seen an increasing amount of plastic on store shelves. At her home in Pittsburgh’s Squirrel Hill neighborhood, she searches around the refrigerator, “Here we go, my ricotta — I love ricotta cheese,” Miller said, pulling out the plastic tub. But she doesn’t always feel good when she buys ricotta, cottage cheese, or yogurt. “Almost the entire dairy aisle is full of plastic containers,” she said. Miller worries that these plastics are creating a waste stream, much of which can’t be recycled. Plus, they’re made from fossil fuels, so their production contributes to climate change. She does what she can to discourage its use. As she was getting ready for a recent trip to California to visit her grandchildren, she wanted to bring them something, so she bought a membership to the zoo, because she said, it won’t wind up as plastic pollution in the ocean. “I think it’s terrifying,” Miller said. “What we’re giving to our children is a legacy of sea animals. They’re ingesting these plastics, it’s killing them.” But to prepare for her trip, she stacked twenty small plastic containers of cat food on the kitchen counter. She knows it’s more packaging than necessary, but it’s convenient. “For my neighbor who’s coming in to help feed the cats, it makes it easier for her. Plastics make life easier,” she admits.

Movement Toward Greener Packaging

New markets are opening up for environmentally-friendly packaging, as market analysts predict a five year growth of $70 billion for packaging that uses less energy and more recycled materials. For consumers, just Googling “alternative packaging,” brings targeted ads for things like toothpaste tablets sold in a glass jars, liquid soap in a cardboard box, and toilet paper rolls wrapped only in paper. Tom Szaky, CEO of a company called Loop, has been working with big brands like Tide detergent and Häagen-Dazs ice cream to redesign their packaging. “So for example your ice cream container now moves from being coated paper to double-layered stainless steel that is beautiful, reusable and more functional,” he said. People can buy these products at certain stores, in certain markets, or they can order on Loop’s website, and have them delivered in a special tote. Once the products are used up, people put the empty containers back in the tote, to be picked up and returned to Loop. “We clean it and provide it back to these manufacturers who refill them and around they go again,” he explained. Szaky said Loop is providing the convenience people are used to, without the disposability that can harm the environment. “This approach,” he said, “…we think is the silver bullet to get a large number of people to move away from a throw-away single-use lifestyle.” Loop is adding new products to its line every couple of days, according to Szaky. Loop is currently available in Paris, and some northeastern states including Pennsylvania. “I absolutely agree that that is a fabulous idea,” said Sarah Taylor, when she first heard about Loop. She’s a professor of environmental policy at Northwestern University, and author of a recently published book, “Ecopiety: Green Media and the Dilemma of Environmental Virtue.” Its main theme is that we can’t buy our way out of problems like trash and climate change.

Don’t Sweat the Small Stuff

Taylor says people get obsessed with small decisions. She knows, because she’s always asked about pressing personal choices, like, “So what do I do with my cat litter?” she laughed. “Should I use the plastic bags from the grocery store because I’m using them for my cat litter?” Taylor doesn’t want to be misinterpreted, she supports trying to buy ecologically-sound products. But instead of beating ourselves up about using a few plastic cat food containers, we should focus on the bigger picture. “The climate clock is ticking, it is ticking. So where is our action going to be more effective?” she asked. Taylor’s pushing for a focus on policy changes, like the plastic bag bans in Europe, some Asian countries and US cities. These changes are what she thinks will shift markets toward greener options. “I would say banning single use plastic would then support companies like Loop, or companies that provide these kinds of reusable packaging, so that they don’t have to fight the consumer culture upstream,” Taylor said. “They don’t just have to market to the eco-virtuous.” Because what’s really virtuous, according to Taylor, is pushing companies to make it easier for all consumers to do less damage to the environment.

Companies like Coca-Cola used to collect 98 percent of their bottles, and new entrepreneurs are learning from their tactics. TRENTON, NEW JERSEYIn the flood of innovative solutions that have emerged in the last several years to save the world from plastic pollution, Tom Szaky’s fix may be one of the most audacious. Don’t misunderstand. He has not tried to come up with yet another formula to make plastic magically biodegrade like leaves on the ground, a goal of many entrepreneurs that remains elusive. Nor has he devised new ways to remake disposable plastic packaging into new plastic packaging. Instead, Szaky has gone old school with a concept that dates to the turn of the last century—returnable, refillable containers. The idea was introduced to the world by Coca-Cola in the early 1920s, when Coke was sold in expensive glass bottles that the company’s bottlers needed back. They charged a two-cent deposit, roughly 40 percent of the full cost of the soft drink, and got about 98 percent of their bottles back, to be reused 40 or 50 times. Bottle deposit programs remain one of the most effective methods ever invented for recovering packaging. Ten months ago, Szaky launched Loop, an online delivery service that uses sturdy, reusable containers. The bold part of his venture—or risk, if you are one of his financial backers—is that Loop pushes far beyond the uniformity of returnable beverage bottles and sells more than 300 items, from food to laundry detergent, in containers of various sizes and made from various materials. His signature product is Haagen-Dazs ice cream that comes packed inside a sleek, insulated stainless steel tub guaranteed to prevent its contents from melting. Slightly disheveled in jeans and a hoodie, Szaky looks every bit the millennial entrepreneur. Now 38, he dropped out of Princeton 17 years ago to become an innovator in the garbage business. He founded TerraCycle, a small waste management company, 10 miles from the Princeton campus. He figured out a way to recycle diapers, cigarette butts, and a long list of other non-recyclables. In time, he became more interested in restoring the circularity of that earlier era and eliminating the disposability from packaging altogether. “Loop’s theory is let’s learn from the past and go back to a model where when you buy your deodorant, you’re borrowing the package and just paying for the content,” he says.   This refillable steel Häagen-Dazs ice cream container is from Loop, a company that packages everyday items into reusable containers. Loop is part of the resurgence of refillables as a serious option to plastic waste. The beverage industry is expanding its use of returnable bottles; an Oregon brewery claims to have started the United States’ first state-wide refillable beer system. More significantly, efforts like Loop’s to reinvent packaging for products that don’t fit easily into the refillable category have attracted startups and some of the world’s largest corporate players. Starbucks and McDonalds are partnering in a pilot program in California known as the NextGen Cup Challenge to sell coffee in reusable cups. If it works, the companies could spare the world the remains of billions of paper cups lined with a thin film of plastic that prevents leakage. And in Chile, a small startup called Algramo is working to replace single-serving packets known as sachets that are sold by the billions in Africa and Asia. The concept was to make coffee, toothpaste and other products affordable to impoverished people who couldn’t afford to buy in larger amounts. Sachets are mostly not recyclable and have made the glut of plastic litter in those nations worse. Algramo, whose name means “by the gram” in Spanish, is creating a vending machine system to dispense food and cleaning products into reusable containers. Last December, it won the National Geographic and Sky Ventures Ocean Plastic Innovation Challenge’s prize for using circular economy principles and a $100,000 purse. As Szaky tours Loop’s warehouse, where newly filled containers are shipped out and returned empties taken in, he notes the irony that this age-old method has only flowered again because waste has become a global crisis. “Five years ago, we couldn’t have done this,” he says. No one would have signed on. Not consumers, who pay a healthy, refundable deposit. And not the companies he’s convinced to join his experiment. Consumers and product retailers might have laughed at the idea as too unrealistic and inconvenient, neither being the ingredients for success.The shipping expenses alone, which involve up to six transfers, would have given investors pause. Then, almost overnight, the game changed. Szaky pitched his idea to the World Economic Forum in Davos, Switzerland, and convinced Nestle, Unilever, Proctor & Gamble, Coca-Cola and PepsiCo, among others, to sign on.

A spotlight on plastic waste grows

It’s easy to lose sight of how quickly the landscape of plastics has shifted. Only a decade ago scientists and plastic manufacturers and retailers were still arguing about whether disposable plastic was even a serious issue. In 2011, when Ocean Conservancy met with scientists, activists, and plastics industry executives in an effort to set up what eventually became, in 2012, the Trash Free Alliance so all parties could work together, no consensus on the issue existed. “There was the question, is this just unsightly or a real problem?” recalls George Leonard, the conservancy’s chief scientist. “People retracted back into their corners. The NGOs said, ‘The world is coming to an end,’ and the industry sector said, ‘We don’t think it’s a problem.’” The debate effectively ended with publication in 2015 of the first solid numbers showing plastic waste washing into the ocean at an average rate of 8.5 million tons a year. The years that followed produced a glut of anti-plastic campaigns, bans of shopping bags and other products, pledges by retailers to use more recycled plastic in new packaging, industry investment in recycling facilities, and cleanups of existing waste. A count of scientific studies assembled by Richard Thompson, the British marine scientist who coined the term microplastics, reveals how rapidly plastic came to be considered an environmental crisis. In 2011, the year of Leonard’s meeting, 103 scientific studies containing the words “plastic” and “pollution” were published. The count in 2019, using the same code words, was 879 studies. “Thank goodness we’re over the hump,” says Chelsea Rochman, a marine scientist at the University of Toronto who is leading a working group of scientists trying to sort out which of the various solutions are most effective. The consulting firm Systemiq, with offices in London, Munich, and Indonesia, is also making a similar assessment. The results of both projects may further shape the debate on how to proceed. In the meantime, it helps to consider where things stand today: Of the 9.2 billion tons of plastic ever manufactured, 6.9 billion tons have become waste. Most of that—6.3 billion tons, or to put it another way, a whopping 91 percent—has never been recycled. The number seemed so shocking that the UK’s Royal Statistical Society named it the international statistic of the year in 2018. That’s the same year that China stopped buying the world’s waste, and recycling has only become more troubled since. Beyond recycling, 12 percent of plastic waste is incinerated, mostly in Europe and Asia. About 79 percent goes to a landfill or leaks into the natural environment. As a measure of how quickly plastic production accelerated in recent decades, half of all plastics ever made has been produced since 2013. Production is projected to double in the next 20 years, according to a 2016 report by the World Economic Forum. Finally, plastic is exceedingly cheap to make. And its low cost is one of the main impediments to developing an economically viable, global system for recycling or otherwise disposing of plastic waste. “Recycled and reclaimed plastic has little value. Virgin plastic is cheaper to make,” Leonard says. “Why would you do anything else other than make more new plastic? It’s not a good business decision to do anything else.”

Back to the future

Aside from the economics, most of the solutions that might reduce plastic waste are hobbled by a passel of problems: still-to-be-solved technical challenges, misinformation, a lack of uniform standards that leaves consumers confused. Biodegradables often don’t actually biodegrade, especially in the oceans, where they’re much more likely to fracture into microplastics. Most compostables need very high heat to break down, requiring processing in special, industrial composters. Compostable material will not biodegrade, for example, in landfill. The two terms are often used interchangeably by consumers, but are not the same. Material labeled biodegradable can contaminate compostable material if added to the mix. Mechanical recycling, which involves grinding plastic waste into small bits that are melted and remade into new plastics, is also easily contaminated by incompatible types of plastic, dirt, and food residue. Plastics reprocessed by this method can only be remade so many times before losing strength and other characteristics. Chemical recycling, which returns plastics to their requisite molecules, alleviates much of both problems. Industry analysts regard it as the option showing the most promise, and the numbers of companies involved in developing chemical recycling is growing. But it’s still a big bet. It’s expensive and questions remain as to whether it can be scaled up enough to make a difference. In any event, both forms of recycling, as well as composting, are dependent on what remains the most dysfunctional component of dealing with plastic waste: Someone has to collect it all and sort it. Loop first launched last May in and around New York and Paris. It plans to expand to the UK, Toronto, and Tokyo later this year, and to Germany and Australia in 2021. The product line, Szaky says, grows by one or two a week and a new retailer joins, on average, once a month. Because consumer behavior is very hard to change, Szaky thinks the refillables business must come as close as it can to mimicking the ordinary shopping experience. He has partnered with Walgreens and Kroeger to set up aisles of refillables, similar to bulk food aisles, making refillables even more convenient to use. As technicalities of handling plastic waste are eventually resolved, it is the consumers who may become the toughest challenge of all. Plastic as a material is not the villain, but the way it’s used, he says, and the idea of single-use plastic is a concept that is now 70 years old. He poses a rhetorical question: “What do we as shoppers care about? Convenience, affordability, and performance. Not one of those three things has anything to do with sustainability.” He argues that consumers are the most important actors in sorting out the plastics mess, with the ability to effect corporate change with their wallets. “We vote blindly, day after day after day, with money, telling companies what we want, and we need to take that seriously,” he says. “We should buy less and make sure the things we buy are circular.”

A year ago, a coalition of some of the world’s biggest brands embarked on an experiment: If they started selling everyday products like shampoo in reusable, returnable packaging instead of single-use plastic, would customers buy it? Could a modern version of the milkman model—where customers shop online, and then return empty containers via UPS to be cleaned and refilled for a new customer—make business sense? For brands, the new platform, called Loop, was a radical step to test fundamental changes to how they package and deliver products, driven by consumer pressure to deal with the problem of plastic pollution. The first pilots started in May 2019. The tests have been successful enough that the system is now rapidly expanding and will soon launch in retail stores. [Photo: courtesy Loop] “Companies are looking for new ways to address packaging and reduce waste, and consumers are demanding it,” says Steve Yeh, a project manager at Häagen-Dazs, the Nestlé-owned ice cream brand. The brand committed major resources to developing new packaging for the pilot: a novel stainless steel ice cream canister that’s designed to keep ice cream cold longer. It then can be sent back, sterilized in a state-of-the-art cleaning system, and reused. (It also looks a lot nicer on your counter.) The system is designed to be simple for consumers—in theory, nearly as easy as buying something in a disposable package and throwing that package in the trash. Online orders are delivered in a reusable tote, and when a customer has an empty container, it goes back in the tote, the customer schedules a pickup, the packages are returned for reuse, and the customer gets back a deposit that they paid for the package (or, if they’ve reordered the product, the deposit stays in an account and they don’t pay it again). Despite using heavier packages, more transportation, and cleaning, it has a lower carbon footprint than single-use packaging. And it keeps packages out of landfills and the ocean. “We all know that recycling alone will not be enough,” says Sara Wingstrand, who leads the innovation team at the Ellen MacArthur Foundation, an organization focused on the circular economy. “This is a whole new way to actually think about how you can bring products to people.” [Photo: courtesy Loop] In Nestlé’s case, an internal team went through 15 iterations to reach the final design of the ice cream container, which has benefits beyond reducing waste. The package has a double metal lining, so it’s comfortable to hold, but keeps the ice cream inside from melting; it’s also designed to melt a little more quickly at the top, so it’s easier to scoop than it otherwise would be. Rounded edges mean that ice cream doesn’t get stuck in the bottom corners. And it looks better than a disposable package. The aesthetics, surprisingly, have been a bigger driver in the pilot’s success than the environmental benefits. “People actually are attracted to Loop first for design, second for reuse,” says Tom Szaky, CEO of Terracycle, the recycling company that first helped create the coalition of brands to test the platform, who is now also CEO of Loop. “The design is so important to consumers—more than I ever thought it would be.” It’s proof, he says, of what’s possible when the economics of packaging change. “If you go back 100 years and look at what your cookies came in or what your beer came in, it was a significantly greater investment in the package. As we make packaging lighter and cheaper, it becomes less recyclable, essentially growing the garbage crisis. And as we spend less money, [packages] clearly become less exciting and less desirable. The response to Loop is a simple one: Let’s shift ownership of the package in the end back to the manufacturer. And as such, they treat it as an asset and they can start investing in the pack again.” [Photo: courtesy Loop] The investment in the packages means that for the system to work, consumers have to put down a deposit for each container. In the pilot, Loop says that customers haven’t been sensitive to the price. “It’s not money out of your pocket,” says Donna Liu, a customer in New Jersey who has been using the system for several months. After the initial deposit, customers don’t have to pay again as they continue reordering the same products, and they can ultimately get the money back. But the deposits are steep, and would likely deter lower-income customers. In one review, a Huffington Post writer noted that she paid $32 in deposits for only six items (in addition to $20 in shipping, and the cost of the products themselves). Loop says it plans to have the costs come down as the system scales up. “Today, in small scale, it makes no economic sense because everything is inefficient in small scale,” says Szaky. “But a lot of our retail partners and our brand partners have modeled this in large scale. And it’s come out very exciting—it’s going to be able to be executed at scale and not cost the consumer more.” Wingstrand, who is not involved with Loop, notes that some other reusable models are already economically viable at scale, such as reusable water jugs delivered to offices. The e-commerce pilot has faced some challenges. Some customers complained about the small selection of products. Those who live in small apartments don’t like the bulky size of the reusable tote, which has enough padding inside to accommodate 16 wine bottles; one reviewer said that she was forced to use it as an ottoman until she was ready to send packages back. But moving to retail stores could help alleviate these issues. [Photo: courtesy Loop] Today, the online store has more than 150 products, including Tide detergent and Pantene shampoo in stainless steel containers, Nature’s Path granola in glass jars, and products from smaller brands like Reinberger Nut Butter. But that’s a tiny fraction of the hundreds of products online at, say, Walgreens, and one of the biggest questions from customers in the pilot has been when more products will be available. Szaky says that Loop is adding a new brand roughly every two days—but there’s a long development process for new packaging after a company joins. “This is not an overnight thing,” he says. “It takes maybe a year to get a product up and running.” In retail stores, though, customers can pick and choose which Loop products to use. “By the retailer listing in-store, the benefit to the consumer is they can go shop the Loop section, which will grow every day and get bigger and bigger, but whatever they don’t find in the Loop section they can still buy traditionally,” says Szaky. Customers can also avoid the hassle of shipping empty containers back and the size of the reusable tote; for retail returns, customers will toss containers in a reusable garbage bag and then bring them back to the store. It’s still designed to be simpler than traditional refill systems in stores—rather than cleaning and refilling your own container, you bring back dirty containers, drop them off, and buy already-packaged products on the shelf. As with online orders, you’ll pay a deposit on the container and then get it back when the container is returned. [Photo: courtesy Loop] The online pilot launched last May in and around Paris, New York City, and a few nearby areas; the startup has since added Massachusetts, Connecticut, Delaware, Vermont, and Rhode Island. It will soon expand to California as well as the U.K., Canada, Germany, and Japan, and will launch in Australia next year. Retail sales will begin later this year with Walgreens and Kroger in the U.S., Carrefour in France, Tesco in the U.K., and Loblaws in Canada. Loop won’t share specific numbers, but says that it’s seeing high numbers of repeat orders from its initial customers. The size of the pilot was limited, but more than 100,000 people applied. The startup envisions the model growing like organic food. “Every store started having a small section dedicated to organic products, but not all products had an organic alternative,” Szaky says. “That’s how it began, then it got bigger and bigger. And some stores like Costco have moved everything over to organic.” He notes that organic food still represents only about 5% of the market, and that has taken decades, but it’s a reasonable comparison. [Photo: courtesy Loop] The number of options will continue to grow. In a recent report, the Ellen MacArthur Foundation estimated that converting just 20% of plastic packaging to reusable models is now a $10 billion business opportunity. But Szazky sees it not as an opportunity, but an imperative. As he told Harvard Business Review in a recent interview: “I think that we’re going to see some organizations die because of this. Others will pivot. . . . Some organizations, like Nestlé, Unilever, and P&G, are taking these issues seriously and making the difficult decisions that may negatively impact the short term but lay the foundation to be relevant in the long term. Inversely, organizations—like many big food companies in the U.S.—are blind to what’s coming and will likely be overtaken by startups that are building their business models around the new reality that is emerging.” [Photo: courtesy Loop] For the brands that are pivoting, Loop is helping push them to experiment with reusable packaging. Häagen-Dazs is already using the container it designed for the system in stores in New York City, where customers bring it back an average of 62% of the time. (At the ice cream shops, customers don’t pay a deposit, but buy the container outright and then get discounts on ice cream each time they bring it back.) It now plans to roll out the container in 200 of its other stores. Unilever—which has products from brands like Love Beauty and Planet on the platform and is preparing to launch more products from Seventh Generation, Hellman’s, Dove deodorant, and others this year—is also experimenting with in-store refill systems and partnering with startups like Algramo, a Chile-based company that offers a mobile refill system on electric tricycles. “I think Loop provides a really good platform to start testing reusable packaging without setting everything up yourself,” says Wingstrand. “But I do think it’s very important to go very broad and make sure that not only are you putting and testing new packaging formats on the Loop platform, but you’re also trying to understand how the user might interact with a refill system, or how you might supply things in a compact format, or how you might even completely design out the packaging.”

Loop is now a reality in nine states in the northeastern United States, Washington, and plans to grow more in that country, Canada, Germany, United Kingdom and Japan. In less than a year of operation, Loop , a circular purchasing platform for consumer products designed not to generate packaging waste - developed by Tom Szaky and his team - has had an undeniable receptivity on the part of several brand-owned companies and retail chains around the world; and it is increasingly welcomed and used by final consumers, who see it as an efficient way to contribute to the mitigation of the environmental impact of waste. (More about Loop in this article from Mundo PMMI). From New York, Tom Szaky spoke with Mundo PMMI and explained the dimension that the platform has been charging. He also referred to the challenges and priorities that have been established for its consolidation and strengthening in different countries and regions of the world, and its future in other regions of the globe. PMMI World: Some define Loop as one of the most disruptive advances in Circular Economy and packaging to date. What is the balance after these eight months after its launch and has it been proven whether our society is ready for Loop? Tom Szaky: Loop is an engine for producers to create reusable versions of their products and for retail chains to integrate those offers, both physically, in stores, and in their online sales. There are many ways to assess the success of Loop and one of them is the number of people who are joining the initiative, that is, how large this ecosystem is becoming. And I must say that since we opened we are adding a brand every two business days; The number of new revenues is astronomical, it grows very quickly with some medium-sized brands and startups , but also with many large companies. The same goes for retail companies, we are receiving a retail firm every three weeks. In fact, in March of this year we will be going out with Tesco in the United Kingdom, with the Loblaws food and pharmacy chain in Canada in June, in Japan in November, and also in Germany. Australia is also on its way. Another way to measure the success of Loop is the availability to consumers. I am very pleased to say that this year, both in the United States and in France, you can see the products in the physical stores of retailers and they will be able to return the containers to the store, which is very important to be able to take the model to great scale. Additionally, retail chains such as Carrefour are inserting Loop products into their e-commerce pages, and the cost will be associated with shipping and collection. This brings great operational challenges and is the result of trials conducted during 2019. In general, what we have seen is that consumers are responding very well to the Loop model, and this is the reason we will continue to grow. In summary, today we have around 200 brands and we are adding a brand every two days, we also have about 50 retailers and we are adding one every three weeks. PMMI World: What is Loop's biggest challenge today?  Tom Szaky: Our biggest challenge and priority is to make Loop feel as “disposable” as possible, that is to say that the consumer lives the experience of feeling like on a platform exactly the same as what he experiences when he consumes a disposable product. One of the things that people have told us in the first presentations, and one of the main challenges, is that they would like to see more and more Loop products available in the market. In the beginning the products were only obtained online and the user bought them by this means; Now, through the retail chains, it is possible to find the products in the stores, which allows the buyer to acquire both the Loop products and the others that he usually buys. This is why it is important that the product feels disposable but works towards the consumer as reusable. This is what leads us to focus on the disposable experience, because that is what the user is looking for.   Loop is a circular buying platform for mass consumption products designed not to generate packaging waste, developed by Tom Szaky and his team.   PMMI World: The difference between the generation of millennials and the most senior generates an impact? Is it possible that it is easier to convince a millennial to buy through Loop than a Baby Boomer?   Tom Szaky: It's an interesting approach, but I don't share it. I think millennials join an initiative like Loop because they are tired of garbage; They have lived their entire lives using disposables and want to get out of that and do something different. But, in the case of a Baby Boomers or the parents of a millennial , the experience is very familiar, since that way the purchases worked before. Loop returns them to their childhood where there was no garbage, this is why an interest is generated for them, and for these reasons arouses emotion in both generations. PMMI World: What is Loop's biggest opportunity today? Tom Szaky: The main focus is to attract a large number of fast-moving consumer products and many retail chains that sell their products on the platform. Secondly, it is reaching fast food restaurants, and then there would be the clothing sector. PMMI World: How is Loop attracting fast food companies? Tom Szaky: We are now working with one of the largest fast food brands in the world, developing a type of reusable potato chip packaging, so that when ordering the customer can choose the reusable option and get an aesthetically pleasing packaging , beautiful, that works under the same method. PMMI World: What has been the main reason why TerraCycle has managed to convince big brands like Nestlé, Unilever, Pepsico, Danone - to name a few - to join and be part of Loop? Tom Szaky: I think that basically there have been two factors, which occurred simultaneously: the moment and the immense capacity that Loop offers to innovate and turn products into something exciting, with aesthetically beautiful packaging, that work. Those two factors together have been tremendously important for the development we are seeing today for Loop. PMMI World: What could you say about the innovations that Loop has encouraged in the design of reusable packaging?   Tom Szaky: I think consumers want to have the feeling and experience of disposable. The important thing about returning ownership of the container to the manufacturing company is that it becomes an asset, and being an asset manufacturers can make more significant investments in it. Loop gave brands and their designers the ability to achieve in the packaging aspects that they had always wanted to do and that the system had not allowed them basically due to cost factors. PMMI World: What is the power of the packaging reusability model? Tom Szaky: Reusability is an idea that everyone understands; Children today understand packaging more than its contents, they know that garbage is wrong and that recycling is fine, although they cannot explain anything about palm oil, or climate change. PMMI World: How was the task of convincing the consumer that reusability is possible? Tom Szaky: I think showing them that it works; Initially the consumer doubts, and once they see it in operation, everyone believes: none of this is new, this is how it was done around the 1930s. It is not impossible to sell this concept, it is simply to refresh an old idea. PMMI World: Could you mention any statistics that reflect the impact of the reusability model on packaging in terms of carbon footprint reduction? Tom Szaky: This depends on the packaging, of course. Statistically, around the first three years, the impact is equal to that of the disposable model. In the first use, the reuse is worse than in the case of the disposable; at all three uses it is the same; at five uses it is 15% better than waste; and in the tenth use it is 75% better. These are statistics of our allies and Loop, which we have also obtained through life cycle analysis, LCA. PMMI World: Infrastructure has been a very important challenge for you. Tom Szaky: Yes it has been a great challenge, but not the greatest. We are now present in France, in the United States, we are going to inaugurate Loop in the United Kingdom, Canada, Japan and Germany this year. We have very good infrastructure partners and with very good capital, so this has been a setback, but it is not an issue that cannot be overcome. PMMI World: What is the next step in the global expansion of Loop? Do you contemplate the possibility of being in Latin America soon? Tom Szaky: We are looking to enter Latin America, in Brazil we have been with TerraCycle for many years and we believe that by 2021 we will be there, with the Loop model. PMMI World: Having a reusable product means that it has an important value that exceeds the value of disposables, if the brands gave a value to the single-use container, do you think this would promote collection and recycling? Tom Szaky: Yes, definitely. The more value a single-use container is given, the greater its recyclability. PMMI World: TerraCycle has been recognized for recycling difficult materials. Do you think that migrating to reusability can affect recyclability? Tom Szaky: TerraCycle is growing very fast, we had an organic growth of 30% this year. The two initiatives are growing and have different roles; I believe that reusability has a projection towards the future and recyclability is more related to what we are doing in the present. The main focus on the production of disposable packaging is to make them as economical as possible, and when the packaging is cheaper the overall cost is reduced and it ends with a more complex packaging in terms of material, as in the case of multilayer. In my opinion that is the biggest problem, that the main objective of the brands, which is to reduce costs, goes in reverse of the recyclability of the packaging. PMMI World: How do you see the future? What is the greatest contribution that could be made to mitigate the impact of waste? Tom Szaky: For us it's about creating more reusable alternatives for the products and making them more available for more retailers to distribute. Our way of calculating success is by measuring how much users migrate from single-use containers to multi-use products and packages. That is our goal in general.