Loop is taking its effort to curb single-use packaging national with expansion to 48 states. After a successful pilot run, the revamped “milkman” delivery and e-commerce platform — which helps to repackage beauty and consumer goods into reusable and refillable packaging — is looking to facilitate greater circularity. New Jersey-based company TerraCycle first tested its Loop venture in New York City, and later diffused the premise of circularity to consumers in the mid-Atlantic and abroad to Paris and, most recently, the U.K. And both brands and consumers are biting. “Consumers across the country have urged us to bring Loop to them so we’ve scaled as quickly as possible to make that happen,” Tom Szaky, founder and chief executive officer of Loop and TerraCycle, said in a statement.

Loop, the global circular shopping platform from TerraCycle, is now available in every zip code in the 48 contiguous U.S. states. The service now features more than 80 brands and 400 products globally, including France and the United Kingdom, with more than 100,000 people signed up for the service. Loop facilitates shopping for products featuring durable, reusable packaging, attempting to do away with single-use formats while also simplifying the recycling of durable packaging. Participating companies include Unilever, Melanin Essentials and Soapply. U.S. consumers can currently order more than 100 products from more than 30 brands in beauty and other categories. The assortment will double by the end of 2020, per Loop. In 2021, Loop will expand from online-only to brick-and-mortar retail partnerships, including some Kroger stores. Next year, Loop is also expanding to Canada, Australia and Japan. “Consumers across the country have urged us to bring Loop to them so we’ve scaled as quickly as possible to make that happen,” said Tom Szaky, founder and CEO of Loop and TerraCycle. "With consumers shopping more and more online this year, the need for our sustainable, waste-free solution has become even more important."

Sustainability efforts for beauty companies may cost more in the short term, but often pay out over time. Beauty brands that want to be part of TerraCycle’s Loop program must develop durable packaging that can be reused at least 10 times. It costs more for businesses upfront, but has the potential to help brands reduce their packaging costs over the long term. It’s one example of the return on investment for sustainability — Ren, Pantene, Melanin Essentials, Love, Beauty and Planet, Soapply, Plaine and The Body Shop are among the brands working with and selling through the Loop operation. “Manufacturers are hitting parity on price and sustainability anywhere from two to three uses sometimes,” said Benjamin Weir, Loop’s director of business development and sales innovation. “We’re pushing the system to be as durable and as reusable as possible.” For Procter & Gamble, which has invested in Loop, the cost of making Loop-approved packaging is actually more expensive — but the business views it as an investment in learning. “While ROI is definitely something we are getting in certain pockets of our business, it is not the sole criteria for learning in this space, particularly with some of the pilots we are running,” said Anitra Marsh, associate director of global sustainability and brand communications at P&G Beauty. Marsh was referencing Loop, as well as Olay Whips refills, which launched in the fall. “We have to learn before we can bring things to scale.” Another P&G pilot launches Monday: The business is testing paper board tube packaging for deodorant, available exclusively at Walmart. “If you’re looking at return on investment, sustainability initiatives are the long game. There are no short wins with sustainability,” said Sarah Jindal, Mintel’s senior innovation and insights analyst for beauty and personal care. She called Loop’s efforts “a great example of that initial upfront investment that pays in bucketloads,” and said renewable energy is another key example. “At some point, once you’ve made that initial investment, you no longer have an electric bill that you’re paying to someone else,” she said. P&G, for example, has saved more than half-a-billion dollars after years of energy conservation programs across the company, said Kelly Vanasse, chief communications officer for P&G beauty and grooming. “That’s one example — the work we’re doing on zero waste to landfill, it’s the same thing.…The more we continue to realize those successes, it just creates a virtuous circle.” Jindal stressed that the timing of returns from sustainability initiatives can vary. “Returns will come in many different forms at many different levels at many different time points,” Jindal said. Unilever, for example, has started to see increasing sales momentum from “sustainable living brands.” Sustainable living brands grew 69 percent faster than the rest of the business in 2018, compared with 46 percent faster in 2017, the company said. Biossance, the skin-care line born out of biotech operation Amyris, has worked to build up its own virtuous circle — a sustainable supply chain in order to offer Amyris-produced squalane to the broader beauty market at “desirable price points,” said president Catherine Gore. “The promised land is really connecting sustainable ingredients, sustainable thinking, sustainable manufacturing and sustainable packaging with the cost effective-nature of that. We’ll really hit our sweet spot when all of the brands can afford to make these types of changes.” Biossance’s key sustainability initiatives revolve around sustainable sugarcane in Brazil. The company makes its own squalane with that sugarcane, versus harvesting from sharks. Sugarcane stalks are used for boxes, and gas off-put is used to power the plant. “All of that has been optimized so we can offer squalane by the ton to consumers and brands worldwide at a much more desirable price point than [killing sharks],” Gore said. “The whole idea is to keep the mission first, and in order for that to be accessible, it has to be at the right price point.” There’s also a softer side to the ROI equation. As sustainability permeates consumer consciousness, companies and brands that have taken steps in earth-friendly directions expect to see dividends coming in the form of consumer loyalty. “The concept of brand loyalty…has kind of flown out the window, but this view on sustainability — because it is becoming so important to the consumer, and it is so visible to the consumer — that becomes one of those really important parts of, ‘do I want to buy from this brand, or do I want to buy from that brand?” said Jindal. “That loyal relationship becomes really important in the fragmented world we’re living in where you’ve got new brands popping up almost every single day,” Jindal said. Right now, consumers are at the stage where they notice obvious things, Jindal said, like packaging. But as beauty companies delve deeper into sustainability and talk openly about their initiatives, consumer expectations are likely to evolve. “The more prevalent that information becomes, it becomes that much more important to a wider range of consumers,” Jindal said. “They’ll look at [company practices] and say, ‘you know what, I don’t agree with the practices of that company, so I won’t buy from them anymore.’ It’s as simple as that, to flip that switch, because there are so many brands out there they can choose from.” For Biossance, sustainability is a key part of customer retention. “There’s a large community that’s very close to our shark-saving initiative,” Gore said. The company estimates that by producing squalane, it saves two million sharks per year. That, combined with Environmental Working Group certification and other commitments, like zero waste by 2025, compostable boxes and going carbon neutral in 2020, keep customers coming back. “As we share those stories, it holistically brings a very dedicated community together that believes in the sustainability, wants to put their purchase power toward that, and trusts in the brand,” Gore said. P&G also sees customers caring more about sustainability. “When we have products consumers love, they’re like, ‘OK, I love your product — now help me love your product even more. What are you doing from a sustainability perspective?’ Everyone wants to do the right thing…today, doing the right thing is being more sustainable,” Vanasse said.

"There are no short wins with sustainability."

Sustainability efforts for beauty companies may cost more in the short term, but often pay out over time. Beauty brands that want to be part of TerraCycle’s Loop program must develop durable packaging that can be reused at least 10 times. It costs more for businesses upfront, but has the potential to help brands reduce their packaging costs over the long term. It’s one example of the return on investment for sustainability — Ren, Pantene, Melanin Essentials, Love, Beauty and Planet, Soapply, Plaine and The Body Shop are among the brands working with and selling through the Loop operation. “Manufacturers are hitting parity on price and sustainability anywhere from two to three uses sometimes,” said Benjamin Weir, Loop’s director of business development and sales innovation. “We’re pushing the system to be as durable and as reusable as possible.” For Procter & Gamble, which has invested in Loop, the cost of making Loop-approved packaging is actually more expensive — but the business views it as an investment in learning. “While ROI is definitely something we are getting in certain pockets of our business, it is not the sole criteria for learning in this space, particularly with some of the pilots we are running,” said Anitra Marsh, associate director of global sustainability and brand communications at P&G Beauty. Marsh was referencing Loop, as well as Olay Whips refills, which launched in the fall. “We have to learn before we can bring things to scale.” Another P&G pilot launches Monday: The business is testing paper board tube packaging for deodorant, available exclusively at Walmart. “If you’re looking at return on investment, sustainability initiatives are the long game. There are no short wins with sustainability,” said Sarah Jindal, Mintel’s senior innovation and insights analyst for beauty and personal care. She called Loop’s efforts “a great example of that initial upfront investment that pays in bucketloads,” and said renewable energy is another key example. “At some point, once you’ve made that initial investment, you no longer have an electric bill that you’re paying to someone else,” she said. P&G, for example, has saved more than half-a-billion dollars after years of energy conservation programs across the company, said Kelly Vanasse, chief communications officer for P&G beauty and grooming. “That’s one example — the work we’re doing on zero waste to landfill, it’s the same thing.…The more we continue to realize those successes, it just creates a virtuous circle.” Jindal stressed that the timing of returns from sustainability initiatives can vary. “Returns will come in many different forms at many different levels at many different time points,” Jindal said. Unilever, for example, has started to see increasing sales momentum from “sustainable living brands.” Sustainable living brands grew 69 percent faster than the rest of the business in 2018, compared with 46 percent faster in 2017, the company said. Biossance, the skin-care line born out of biotech operation Amyris, has worked to build up its own virtuous circle — a sustainable supply chain in order to offer Amyris-produced squalane to the broader beauty market at “desirable price points,” said president Catherine Gore. “The promised land is really connecting sustainable ingredients, sustainable thinking, sustainable manufacturing and sustainable packaging with the cost effective-nature of that. We’ll really hit our sweet spot when all of the brands can afford to make these types of changes.” Biossance’s key sustainability initiatives revolve around sustainable sugarcane in Brazil. The company makes its own squalane with that sugarcane, versus harvesting from sharks. Sugarcane stalks are used for boxes, and gas off-put is used to power the plant. “All of that has been optimized so we can offer squalane by the ton to consumers and brands worldwide at a much more desirable price point than [killing sharks],” Gore said. “The whole idea is to keep the mission first, and in order for that to be accessible, it has to be at the right price point.” There’s also a softer side to the ROI equation. As sustainability permeates consumer consciousness, companies and brands that have taken steps in earth-friendly directions expect to see dividends coming in the form of consumer loyalty. “The concept of brand loyalty…has kind of flown out the window, but this view on sustainability — because it is becoming so important to the consumer, and it is so visible to the consumer — that becomes one of those really important parts of, ‘do I want to buy from this brand, or do I want to buy from that brand?” said Jindal. “That loyal relationship becomes really important in the fragmented world we’re living in where you’ve got new brands popping up almost every single day,” Jindal said. Right now, consumers are at the stage where they notice obvious things, Jindal said, like packaging. But as beauty companies delve deeper into sustainability and talk openly about their initiatives, consumer expectations are likely to evolve. “The more prevalent that information becomes, it becomes that much more important to a wider range of consumers,” Jindal said. “They’ll look at [company practices] and say, ‘you know what, I don’t agree with the practices of that company, so I won’t buy from them anymore.’ It’s as simple as that, to flip that switch, because there are so many brands out there they can choose from.” For Biossance, sustainability is a key part of customer retention. “There’s a large community that’s very close to our shark-saving initiative,” Gore said. The company estimates that by producing squalane, it saves two million sharks per year. That, combined with Environmental Working Group certification and other commitments, like zero waste by 2025, compostable boxes and going carbon neutral in 2020, keep customers coming back. “As we share those stories, it holistically brings a very dedicated community together that believes in the sustainability, wants to put their purchase power toward that, and trusts in the brand,” Gore said. P&G also sees customers caring more about sustainability. “When we have products consumers love, they’re like, ‘OK, I love your product — now help me love your product even more. What are you doing from a sustainability perspective?’ Everyone wants to do the right thing…today, doing the right thing is being more sustainable,” Vanasse said.

Take a look in your garbage and recycling bins: I bet a majority of it is food-related packaging and disposables. As a sustainability writer, advocate, consultant, and educator, I encourage people to check out their garbage (yeah, I’m that person), and one of the things that often comes up in conversation is how to shop in bulk and avoid packaging in our increasingly scarce grocery hauls.   Zero-waste grocery options are popping up all over and are making it easier than ever to shop waste-free. These shops and delivery services streamline the process of shopping and make living zero-waste a lot more feasible for the average consumer.   Package-free grocery stores like Precycle in Brooklyn and Nada in Vancouver are known for offering produce, spices, nuts, and even milk and eggs without packaging. According to Nada’s website, they’ve diverted over 30,000 containers from ending up in landfill or the recycling stream. They also house an in-store zero-waste cafe that uses surplus from the produce department, creating a circular economy within their shop.   And for those who like the convenience of shopping from home (many of us these days), Denver-based zero-waste delivery service Infinity Goods was founded by Ashwin Ramdas and co-founder Dani McClean to make zero-waste shopping as easy as possible.   “Dani and I were trying to live a plastic-free life — but with groceries, it was almost impossible,” explains Ramdas. “So much food comes in single-use packaging, we had to give up many of the foods we loved like pasta and ice cream, not to mention lugging around containers to multiple stores that had limited selections. We knew that if it was this difficult for us, it was that difficult for anyone trying to cut down on waste.”   Infinity Goods offers same-day delivery and provides provisions well beyond the bulk section, delivering hard-to-find package free items such as tofu, energy bars, and even ice cream (yes, they delivered me vegan, gluten-free ice cream in a mason jar and my life was basically complete). You save your jars, bags, and even recyclables and give them back on your next delivery, the company ensuring they get reused, properly recycled, or composted if necessary.   While Infinity Goods is currently local to Denver, other initiatives are reaching across the country and the world. The Wally Shop started as a zero-waste delivery service in New York City, and recently raised over $50k to expand its service nationwide.   Loop, founded by TerraCycle CEO Tom Szaky, was started with the mission to make it as easy as possible for consumers to shop in a low-waste manner for their usual goods. Launched in 2019, Loop has partnered with some of the largest companies that are making consumer packaged goods such as Unilever, P&G, and PepsiCo, as well as smaller brands like Burlap & Barrel and Melanin Essentials, to offer some of the most popular food, beverages, supplements, and beauty products in reusable goods. Once you’re done, you simply put your items back in the tote and they pick them up.   This both lowers the barrier to entry and allows consumers to keep enjoying their favorite products in a zero-waste manner. Loop is currently available in the mid-Atlantic, as well as select regions in Europe, with hopes to expand. While zero-waste grocery shopping has felt pretty niche for some time now, with the proliferation of options and larger companies getting on board, zero-waste delivery services such as Loop and Infinity Goods could well rival Amazon’s delivery services.   The important part is that shopping this way be simple — or maybe even easier — for the consumer. “We want to shift the conversation away from personal consumer responsibility,” Ramdas explains. “We will never solve the pollution crisis if we burden each individual with the responsibility of waste management.” And to do my part, I’ll continue to take my ice cream in mason jars, front door style, thank you very much.  

Businesses are faced with significant challenges every day. Among the most demanding are working towards a supply chain that is sustainable, yet profitable. It’s no longer about minimally meeting environmental regulations but creating value for consumers and stakeholders. The focus is toward more innovative, opportunity-focused thinking that considers impacts on the planet and society (is it positive, neutral or simply “less bad”?) and prepares organizations for resilience and growth in an uncertain future. For consumer packaged goods (CPG) companies, thinking critically about the function of packaging and the ways they can change the paradigm around production and consumption is one aspect of designing a supply chain that can take us out of the linear and into a regenerative circular economy. As the system currently operates, industry produces on a one-way track to landfilling and incineration. Raw material is sourced from the earth to produce commodities sold, used and disposed, and the value of the material is lost—either buried or burned. Facilities waste and other pre-consumer materials meet the same fate. From linear to circular This make-use-dispose pipeline is known as the linear economy because products and packaging, once manufactured and used, too often go in one direction: the garbage. Conversely, the concept of a circular economy keeps resources in the supply chain at high value by recovering, reusing and repurposing whenever possible. Within this context, supply chain doesn’t just refer to the materials and processes involved in the back-end of making and distributing something, but the full lifecycle of an item, including when it leaves the production line. The consumer goods supply chain is currently quite wasteful end-to-end; focusing on packaging reveals significant opportunities for improvement. Many “green” packaging trends aim to solve for waste with the end-user, the link where the value of material is visibly lost. For example, biodegradable bioplastics made of renewable feedstocks instead of petroleum are supposed to break down in the environment as plastic litter does not. This demonstrates a change in raw material sourcing and an attempt to prevent litter with a material that will decompose. However, most compostable bioplastics need an industrial composting facility to break down. There are only a handful of those globally, and many don’t want this in their piles. What’s more, the resources needed to produce bioplastic are agricultural space, water and material the world is nowhere near able to sustain at scale. Another example of manufacturers aiming to tackle waste on both ends of the supply chain is the practice of lightweighting packaging by either replacing materials with a lighter weight alternative (glass with plastic) or using less material. The idea is less waste at the front and back end, but often results in a product or package rendered non-recyclable through conventional channels. What neither of these methods do is value resources such that they are kept cycling within the supply chain and in use for as long as possible, extracting their maximum value and recovering them for reintegration. Each practice assumes the resources that go into producing packaging, and the resulting post-consumer waste, is disposable and still treats the material as single-use. We did a lot of reflection and realized that the foundational cause of garbage is disposability. For a packaging designer, an effective approach when considering materials is to make packaging out of material that recyclers want and have the technology to handle. It’s about the entire supply chain and the potential for a recycling company to make a profit. But a circular economy is one that focuses on durability and use of renewable resources, including energy inputs. Recycling, while important, is energy and resource intensive, which is why so many items are not considered cost-effective to recycle. The need for profit Packaging design for profitability is certainly complex enough without considering the full life cycle of materials. Manufacturers and brands that commit to sustainability in a practical, scalable way stand out in an industry that still profits from the status quo, but it must be profitable in order for it to stick in the short-term. Rethinking all aspects of the supply chain, from sourcing to end-of-life, is the key. Above all resources, true change requires boldness. TerraCycle’s new circular shopping platform Loop works with brands to create durable versions of goods previously housed in single-use packaging. The products are offered in a combination of glass, stainless steel, aluminum and engineered plastics designed to last at least 100 uses; when they do wear out, TerraCycle is able to recycle them, cycling the value of the material. Offering trusted brands in upgraded containers, consumers enjoy products they love while eliminating packaging waste—a “win-win” for profitable, sustainable supply chains. Conveniently delivered to one’s doorstep, the Loop Tote doesn’t use bubble wrap, air packs, plastic foam, or cardboard boxes, also scrapping excess e-commerce packaging material. With Loop, brands are taking the bold step of owning their package at every link on the supply chain and putting their packages back on the line. While the goal of the platform is to eventually eliminate single-use packaging from the waste stream altogether, manufacturers have the opportunity to offer their refillable products as an additional SKU in their product lines, which has virtues for large and small brands alike. While large companies have the resources and funding to take on a lighthouse project like this, smaller businesses have the flexibility to design for sustainability in the now. Corporations such as Procter & Gamble and Unilever can make a huge impact here, while young companies like Soapply and Melanin Essentials set the standard for making sustainability a part of their DNA. As an integral aspect of the supply chain, retailer partnerships bring the packaging into stores, making it accessible for consumers. In the United States, our founding partners are Walgreens and Kroger, Europe has Carrefour, and Canada’s largest food and pharmacy retailer Loblaw Companies Limited recently announced it would launch the platform in the country early-2020. Developing close collaborations of this kind creates a strong position for all players to offer higher-value products with less waste on the back-end. Reconciling innovation and growth with sustainability is by no means an easy task, and dialogue with all stakeholders yield more-complete information and options to consider. An important thing to remember is that supply chains are about people, not just processes. What’s interesting is the higher up the waste hierarchy you move (from litter to landfill, waste to energy, to recycling, upcycling and reuse) the more jobs you create in the process. In terms of injecting value in moving from the linear to the circular economy, this is a positive most of us can agree on. In the end, sustainability comes down to taking responsibility. What companies tend to be good at is being efficient in their operations. Focus less on the physical factory as the point of the environmental issue and realize everything put out on the market will become garbage unless you take responsibility for it. Everything leaving the factory currently becomes waste. Tom Szaky is the founder and CEO of TerraCycle Design products that have value, instead of harm. The circular economy at its ideal is intended to be regenerative. Shouldn’t we aspire that our products actually create a benefit? Even If we get to 100 per cent recycling, 100 per cent recycled content and zero packaging waste from reusable packaging, we’ve only hit net neutral. What is net positive? We need to start thinking about that versus just going about how are we going to eliminate our negative.