By: Gabrielle Saulsbery February 24, 2022 7:25 am

For several generations of young Americans, the idea of a ‘milkman’ is a completely foreign concept. But if you lived in the 40s, 50s, and 60s, and you were in the middle-class, you likely had a delivery truck dropping off fresh bottles of milk on your front porch—and you would leave the empties outside to be picked up. It was super convenient—and, better yet, there was no waste generated in the process. With tons of plastic containers overrunning landfills, and an innovative partnership of consumer brands emerging, the milkman idea of circulating containers is making a comeback. Loop launched in Paris and New York one year ago as a company that ships customers their favorite products packaged in reusable stainless steel or glass containers to be collected later for cleaning and refilling—just like your grandfather’s milk. They quickly expanding their operation to cover much of the U.S. Mid-Atlantic region, and this month Loop will be bringing their pioneering business model to the UK, a move they hope will make them the biggest eliminator of single-use plastics in the global grocery market. They also announced plans to expand soon into Canada, Germany, and Japan. Loop teamed up with some of the biggest consumer industry giants to create eco-versions of hundreds of popular products like Tropicana, Haagen-Dazs, or Hellmann’s mayonnaise; cleaning products like Tide and Clorox wipes; and skin and hair care essentials like deodorants, from companies like Dove, Pantene, L’Oreal, and Crest. Procter & Gamble, Loop’s biggest partner, which also owns a 2 percent stake in the enterprise, tapped into 10 of its most iconic brands as part of the Loop 2019 launch, including Ariel, Cascade, Crest, Febreze, Gillette, Pantene, Pampers, and Tide, according to GreenBiz. Image by Loop Stateside, the refillable products are available at Kroger and Walgreens, in addition to the online Loop store, and they cost nearly the same as their plastic counterparts, except for the cost of a deposit. Founded by the brilliant recycling company TerraCycle, Loop plans to expand across the U.S. this year where more consumers in specific zip codes can place empties inside their Loop insulated zipper tote on the doorstep—to be picked up, washed, and reused. In France, where Loop has already partnered with Carrefour—one of the largest grocery chains in Europe, consumers pay a small deposit on the items purchased, in case the packages aren’t returned later. This includes small bottles, where a deposit might only be a few cents, or large tubs that might contain laundry soap or paper towels. 1953 photo by Ben van Meerendonk / AHF, collectie IISG, Amsterdam When asked about the hefty carbon footprint of shipping the products all over the country and then shipping them back for washing and refilling, Loop’s founder, the mastermind of Terracycle, Tom Szaky, explained that if you add up all the energy and shipping it takes to create and distribute plastic, the carbon footprint is cut in half—plus you are digging up the actual root of the plastic problem, so it can be eliminated. Furthermore, as drone delivery technology becomes more and more feasible in major cities, delivery will become much cheaper and more energy efficient. Companies like DHL, UPS, Amazon, Google, Dominoes, Rakuten, and 7-11 all have drone-delivery technology. According to the Business Insider 2018-2020 report on online grocery shopping, 10% of consumers utilize online grocery store options, while the market value of these services doubled from $12 billion in 2016 to $26 billion in 2018 and shows no sign of slowing down. It’s possible that in the next ten years thanks to companies like Loop, all the benefits of the friendly neighborhood milkman will be resurrected to create a healthier planet for all.  

If you carry your own shopping bags and refill your water bottles, Loop might be your next step in the movement to cut back consumer waste. The loopstore.com service, launched by the Trenton-based recycling company TerraCycle, delivers Cascade detergent, Hidden Valley dressing, Häagen-Dazs ice cream and other branded products to customers in reusable glass and steel containers. Once they’re empty, Loop retrieves the containers in a special tote. Customers pay a refundable deposit on the products; shipping (including return shipping) runs from $10–$20 per order. Most orders are delivered within 48 hours. “We want to make reusability attractive and simple,” says Anthony Rossi, vice president of global business development for Loop. TerraCycle founder/CEO Tom Szaky is founder and chief executive of Loop. Loop launched its pilot program in May, serving 5,000 households in New Jersey, New York, Pennsylvania, Maryland and Washington, D.C. [RELATED: The Push to Nurture New Businesses in Trenton] TerraCycle announced Loop at the World Economic Forum in Davos in January, partnering with Kroger and Walgreens for the mid-Atlantic region, with deliveries through UPS. More than 100 brands have committed, though not all are part of the service yet. Selling through Loop means rethinking packaging and labeling. Loop’s plastic-free vision is on trend. Numerous towns around New Jersey have banned plastic bags, though a statewide ban has stalled in the Senate. Jeff Tittel, director of the New Jersey chapter of the Sierra Club, says changing attitudes about recycling is crucial to the fight against climate change. He applauds companies like TerraCycle for leading the way. Says Rossi: “We are a mission-based company, and our mission is to eliminate waste.”

The home cleaning market has been saddled with lackluster growth for years. New players, with new ideas, hope to shake up this $3.4 billion category. The only thing worse than cleaning the home is purchasing cleaning products, a process that wastes time and resources, according to detractors. No wonder that the newest ideas in home cleaning have less to do with cleaning spills than cleaning up the buying process. While few people admit to enjoy cleaning their homes, there’s no denying that the home cleaning category, when taken together, is a giant business. According to IRI, household cleaner sales in grocery, drug, mass market, military and select club and dollar retailers, rose 1.2% to more than $3.46 billion for the 52 weeks ended Sept. 8, 2019. Of course, some segments performed better than others. For example, all-purpose cleaner/disinfectant sales rose 4.7% to nearly $1.3 billion, but national brand managers should temper their enthusiasm, considering that private label sales surged more than 35% during the period. Oven and appliance cleaners and degreasers also outpaced overall industry growth, rising 8.3% to more than $203 million. The category has been a boon for Procter & Gamble, as its sales jumped more than 58% during the period, according to IRI. Meanwhile, sales were flat in multimillion-dollar categories like toilet bowl cleaners/deodorizers. But with sales limping along with a growth rate lower than the population growth, some entrepreneurs insist that the category is ripe for dramatic change through simplification. According to the founders of Truman’s, a new line of cleaning products, the cleaning process has become extremely complicated with a variety of formulas, SKUs, colors and scents. Their answer is four spray cleaners that work effectively on a variety of surfaces. There’s Everything And The Kitchen Sink kitchen cleaner, Floors Truly floor cleaner, More Shower To You bathroom cleaner and The Glass is Always Cleaner glass cleaner. What’s more, all four formulas come in concentrated cartridges. Consumers fill and refill spray bottles using water and cleaner formulas that are about the size of a Lifesavers package. It all adds up to a big savings in packaging and shipping costs—issues that have moved front and center with consumers. For Truman’s co-founders, reinventing an existing business model is nothing new. Jon Bostock and Alex Reed co-founded Truman’s after shaking up the staid industrial fan business. Bostock is the former president and COO of Big Ass Fans (BAF), which designs and sells large fans and lighting systems for industrial, commercial and farm use. Reed was BAF’s global marketing director. BAF was sold at the end of 2017, but Bostock and Reed wanted to do something entrepreneurial together. “We believe in the direct-to-consumer model and innovative products, and we felt that cleaning had been left behind,” Reed told Happi. “The supply chain is broken; products are primarily water, so companies are basically shipping and warehousing a small amount of active.” Problems continued once palettes are unloaded and products are placed on retail store shelves, according to Reed. “With so many unnecessary cleaners and fragrances, it is all very confusing,” he insisted. “No brand was born in the digital age of listening to the consumer. The category needed to be reimagined throughout the value chain.” Truman’s is a startup, but in its short existence company executives realized that consumers have an appetite for easy-to-use products that are “non-toxic.” People like to engage with us via social media and our website (www.Trumans.com),” insists Reed. “Household cleaning is a sleepy category and it doesn’t have to be.” In fact, Truman’s woke up Henkel to the possibility of a fun, DTC model. Two months ago, the multinational took a stake in the Louisville, KY-based startup. With the minority investment in Truman’s, Henkel is taking over the role as lead investor in a seed round totaling $5 million. “Convenience and sustainability today are top-of-mind for an increasing number of today’s consumers and we continuously advance our portfolio while addressing these topics. Specifically, when it comes to packaging, Henkel pursues ambitious targets for sustainable packaging to promote a circular economy and reduce plastic waste,” said Robert Günther, corporate director, Henkel Ventures, in statement. “We look forward to gaining insights from the Truman’s team, as well as supporting them with our expertise and resources.” The feeling is definitely mutual, said Reed, who noted that Henkel has broad manufacturing capabilities and international distribution. “We wanted to do more than take a paycheck,” he recalled. “Henkel has expertise in international trade and compliance, and has new technology, too. Now we have access to it.” Will Henkel ultimately offer the founders a buyout? Not necessarily. “Henkel’s venture arm made the investment and they want to see the value of the investment increase; this isn’t an acquisition nor is it a path to acquisition,” explained Reed. “We aren’t seeking new funds at this time, but it shows that the multinationals are interested (in a new model).” New from P&G Multinationals want new, whether its home grown or brought inside. Procter & Gamble expanded the Mr. Clean franchise earlier this year with two new formulas. Clean Freak is said to have three times the cleaning power of conventional all-purpose cleaners, and acts on contact to remove 100% of dirt, grease and grime leaving nothing behind but a perfect shine, according to Mary Johnson, a spokesperson for Procter & Gamble. The brand also launched Mr. Clean Magic Eraser Sheets that have Magic Eraser’s cleaning power but are thin and flexible. “Recently, we’ve focused on designing more plant-based products, to meet consumer needs and help increase our use of renewable materials,” explained Johnson. “We’ve introduced a plant-based portfolio in Fabric Care, with Tide purclean, Downy Nature Blends, Dreft purtouch and Gain Botanicals, and we’ve launched Home Made Simple, a plant-based home care & cleaning line designed to meet EPA Safer Choice and USDA Standards.” The Home Made Simple line includes detergent, fabric softener, multipurpose cleaner, hand soap and dish soap. According to P&G research, about 8% of consumers are committed to a lifestyle that includes natural products, but up to 76% of consumers are interested in trying such products. About 24% of consumers aren’t interested in naturals. Cleaner products that help consumers clean their homes has other benefits, too. “Consumers across the country are increasingly tapping into the mental clarity and peace of mind that comes from not only a clean home, but from the act of cleaning itself,” observed Johnson. “Most consumers are aware of the physical benefits of a good clean, but more and more consumers are turning to cleaning as a way to clear their minds, take a pause from the hectic pace of daily life and use that as a moment of ‘me time.’” Johnson pointed to the new phenomenon of “clean with me” videos has caught fire on YouTube. These videos, which literally take the viewer around a stranger’s home as they clean it, have been viewed more than 200 million times, with more than 5,000 new video uploads in the past few months alone. She told Happi that for P&G brands, sustainability comes to life in everyday moments, like washing laundry and doing dishes. “For example, as more and more people strive to adopt resource-efficient habits, it becomes increasingly important to use products designed to perform in the toughest conditions. If you’re washing clothes in shorter, colder cycles, you need a detergent like Tide, that’s been designed with a specific enzyme to clean in the quickest, coldest wash. If you want to use less water to get clean dishes, you need a product that doesn’t require a pre-rinse, like Cascade, which lets you skip the rinse and save up to 15 gallons of water per load. If you’re using a lower performing product and something doesn’t get clean, chances are you’ll compensate for that by washing it again—this time with more water or more product, driving your footprint up. So that’s why we design products like Tide and Cascade specifically to help save water, time and energy, without sacrificing the clean you need.” At the same time, P&G is aware that the way its products are made matters too. So, the company makes its brands at facilities that use 100% renewable wind power electricity and send zero manufacturing waste to landfill. “We’ve helped the industry tackle important challenges like the creation of a recycling stream for colored PET, and we’re working to find alternatives to plastics, like Cascade cartons made from 100% recycled wood pulp,” said Johnson. Finally, P&G is being transparent about what’s in its products and why. Johnson noted that P&G was one of the first firms to participate in the online SmartLabel system, where you can find information about all of P&G’s fabric and home care products listed. “Today, we working to incorporate more of this information onto our packaging to further our transparency efforts and enable you to make informed choices,” she said. SC Johnson has been the leader in ingredient transparency for years. In September, SC Johnson released its 2018/19 Sustainability Report. During the past year, the company has removed 1.7 million kilograms of plastic from primary packaging. Furthermore, 94% of the company’s plastic packaging is now recyclable, reusable or compostable. Recently, SC Johnson let its membership in the Plastics Industry Association expire. In a statement, SCJ said it strongly believes governments should be able to democratically ban plastics if that’s what its citizens want. “Leaving the Plastics Industry Association was a difficult situation because we respect the work they’re doing on recycling and plastic innovation,” a company spokesperson told Happi. “However, its connection to the American Progressive Bag Alliance became confusing. SC Johnson is committed to packaging innovation and post-consumer recycled content and you’ll see more from us in the future.” Are You in the Loop? Whether startup or multinational, nearly every FMCG company is determined to reduce its packaging footprint. Last year, more than 250 companies, including PepsiCo and H&M, pledged to cut back on their use of plastic, including making all of their packaging recyclable, reusable or compostable by 2025. Packaging is the hot-button issue of the moment and TerraCycle, the creator of Loop, is pushing all the right buttons. Launched in May, Loop is billed as a global circular shopping platform that’s designed to eliminate the idea of waste by transforming the products and packaging of everyday items from single-use to durable, multi-use, feature-packed designs, according to TerraCycle, which developed Loop more than a year ago, introduced the concept at Davos and has expanded from three US states to 11 in six months. Loop is also available in Paris and, most recently, London. “The growth and acceptance has been wonderful,” said Anthony Rossi, VP-global business development, Loop. “We are adding nearly a brand a day.” At press time, Loop offered 150 products and Rossi expected that number to climb to 350 by year-end. So, who’s in the Loop? Well-known companies such as Clorox, P&G, Seventh Generation and Unilever offer an array of cleaners, detergents and personal care products in reusable, returnable, often stainless-steel packaging. Loop delivers products to its members’ doors and picks up the packaging when it’s depleted. Products are reordered online and after seven or eight uses, The Loop process turns positive for the environment, according to TerraCycle. For now, consumers can order products at Loopstore.com, and Kroger and Walgreens are the official retail partners. Loop is just getting started, but there have already been a lot of lessons learned, according to Rossi. “Faster moving products, such as snacks and beverage, create a lot of engagement with consumers,” he told Happi. “On the home care side, autodish pods and all-purpose cleaners have been performing very well.” Getting in the Loop isn’t easy. Suppliers are making heavy investment in packaging and filling lines, but as Rossi notes, “they wouldn’t do it if the reaction wasn’t positive and there wasn’t demand for our products.” Procter & Gamble was one of the first companies to join the Loop program. P&G designed packaging that is both reusable and recyclable for Febreze One, an ultra-durable package for Cascade and a stainless-steel refillable package for Tide Purclean. All three of these solutions are designed for consumer convenience and reuse, and to enable ongoing learning within the new platform, according to Johnson. “While it’s still very early in the test markets, we have seen that consumer appeal increases when the product offering broadens, so we are encouraging more brands to join Loop as we all learn together in this important space,” she said. Coming Next Month A different kind of packaging issue was front and center earlier this year. The household cleaning industry won a key battle in August when the Supreme Court of the State of New York ruled in favor of a lawsuit filed by the Household & Commercial Product Association (HCPA) and the American Cleaning Institute (ACI) against the New York State Department of Environmental Conservation (NYSDEC) attempts to force cleaning product manufacturers to disclose chemical ingredients and identify any ingredients that appear on authoritative lists of chemicals of concern on their websites. The Court found that the NYSDEC Disclosure Program is “null and void” and remitted the matter back to NYSDEC with the directive to comply with State Administrative Procedure Act. “It was a huge decision,” recalled Steve Caldeira, president and CEO, HCPA. “Any time you litigate against a state it is a big undertaking.” According to Caldeira, the ruling underscores HCPA’s successful strategy to collaborate with other stakeholders on key issues. “The HCPA has a good reputation of being collaborative and inclusive. Engagement and collaboration is our mantra and we will continue to do so.” At the same time, however, Caldeira observed that the association is willing to go it alone when it involves critical issues. Two years ago, when California passed the Cleaning Product Right to Know Act, HCPA engaged in intense negotiations with NGOs and other stakeholders, when many other associations, were neutral on the issue. HCPA also played a leading role in the reauthorization of the Pesticide Registration Improvement Act (PRIA), which was signed by President Donald J. Trump this Spring and will remain in effect through 2023. Also this year, HCPA earned the 2019 Safer Choice Partner of the Year from the US Environmental Protection Agency. “To win this award is humbling and we are very grateful. It speaks to the vision and mission of our board and the engagement of our membership,” said Caldeira. “We have a lot of big wins, because we have a talented staff, an engaged board and are focused on the right issues.” Of course, more issues are on the horizon. For example, the California legislature adjourned before acting on the Circular Economy and Pollution Reduction Act, which would require all single-use packaging sold in California on or after Jan. 1, 2030 to be recyclable or compostable. HCPA member companies are part of the Alliance To End Plastic Waste, a group made up of some the leading suppliers and marketers in the home came industry. These companies have pledged $1.5 billion over the next five years to solve some of the issues surrounding plastic. “Plastic is an issue that consumers care about and one that we must address,” said Caldeira. “Whatever we can do as companies and trade associations to become smarter and innovate around plastic is important.” During XPand 2019, the HCPA Annual Meeting, several important issues will be in focus. The event takes place in Fort Lauderdale, FL, Dec. 8-11, 2019. The overarching theme of the Annual Meeting is innovation and, for the first time, the HCPA will honor members with its Innovation Awards, which will be granted in five categories—ingredients, sustainability, consumer communication, technology and game-changing innovation. Annual Meeting programming will center on operational excellence, consumer education and sustainability stewardship. There will be sessions on consumer habits, ecommerce, retailer updates, supply chain disruption and diversity. The keynote speaker is Nancy Giordano, a strategic futurist and corporate strategist who has guided transformation projects with The Coca Cola Company, Brinker International, Sprint, Nestle, Acumen, Energizer, Mercedes Benz and many other Fortune 500 companies. On Dec. 11, HCPA will host a Preservation Summit that will feature presentations by Beth Ann Browne of DuPont, Tony Rook and Doug Mazeffa of Sherwin Williams, Petra Kern and Jeff Van Komen of Procter & Gamble, and other key stakeholders to further the discussion about the benefits of product preservation. According to HCPA, the goal of the Summit is to help inform legislators, retailers, decision makers and NGOs about the benefits of product preservation by developing scientific and consumer-friendly data and educational content that can be used to communicate effectively with a range of target audiences. In 2020, HCPA staff will continue to collaborate with other groups to find a solution at the national level regarding ingredient communication. “We will continue to the use the California model for a national solution. Patchwork regulations can be onerous and costly,” observed Caldeira. “We need common sense solutions. We will continue to work with the Grocery Manufacturers Association, ACI and others to find a solution. There are a lot of great things going on, but we have to stay focused, collaborate with NGOs and like-minded trade groups.” The strategy is paying off, as HCPA membership and revenue continue to grow slowly and steadily. During his three years at the helm of the association, HCPA has been rebranded, developed economic data to better tell its story on Capitol Hill and at the state level, updated its strategic plan and and expanded its board and officers. “There is growing interest among companies to have a voice as we expand,” Caldeira concluded. “If you stay stagnant, you get left behind.”

From food manufacturers to e-commerce giants, the pressure is on to have at least some form of sustainable business practice as more consumers align with environmentally-friendly businesses. Loop is one way some larger brands are starting to dabble in becoming greener without resorting to completely uproot their existing supply chains. Created by recycling company TerraCycle, the online platform allows customers to shop from their favorite brands in a cleaner, more environment-friendly manner using reusable containers. After filling out your online shopping bag via the Loop online shopping platform, the products are stored in several sturdy, reusable containers before sending the bulk of them to you. Users simply just have to pay a small deposit for the durable, multi-use package designs—not unlike glass milk bottles from the days of milkmen. Rather than using discardable containers that usually end up in the trash, food items like your favorite Häagen-Dazs ice cream are stored in containers designed specifically for the product (in this case, the ice cream is stored in a stainless steel container). Not only is it greener, but the reusable container keeps the ice cream frozen for much longer—proving that functional upgrade considerations also went into the design of the new containers. Says the company: “Most products today are “linear” – thrown away after they’re used (typically once). This one-way model sends valuable resources to the trash. In a “circular” system, that line is bent into a circle that keeps resources in use and cycling through the system for as long as possible. The goal of the circular economy is to make those circles as tight as possible by reducing the number of steps (and the resulting energy, transportation and resources needed) to get our products from useless to useful again.” This call towards reusable packaging is inspiring brands to think about how they design their products. Toothpaste, for instance, doesn’t fit well in a reusable container; so Unilever has created several chewable toothpaste tablets which are stored in a tin (think of it as chewing gum which cleans your mouth). Participating Brands and Updated Package Design Details (via Packaging World):

• Pantene is introducing a unique bottle made with lightweight, durable aluminum for its shampoo and conditioner.
• Tide is participating in Loop with its Tide purclean plant-based laundry detergent in a new durable bottle made from stainless steel with a simple twist-cap and easy-pour spout.
• Cascade, continually looking for ways to make the dish cleaning experience better and environmentally friendly, has developed a new ultra-durable packaging for Cascade ActionPacs, which enable consumers to skip the prewash.
• Crest is introducing new Crest Platinum mouthwash, a unique formula that delivers fresh breath and stain prevention in a sustainable, refillable glass bottle.
• Ariel and Febreze are participating with durable, refillable packaging that is also available in stores, testing a new direct-to-consumer refill-and-reuse model.

Once you’re done with the containers, all you have to do is store the containers back in the provided tote bag (no cleaning needed) and call Loop to pick it up. You’ll get your deposit back and have free space to store new shopping items.

Bristol resident Parker Kotuby is one of the first Rhode Islanders to use the service.

A zero-waste shopping service is now available to Rhode Island residents. (Loop) BRISTOL, RI — Next time you go shopping, pay attention to the amount of plastic packaging in your bags. Produce wrappers, bags of powdered sugar, bottles of soda, even the bags themselves — all plastic. Loop, a fledgling company that recently began serving Rhode Island residents, is on a mission to change that.   "There was never another option available to me before Loop," said Parker Kotuby, a 29-year-old Bristol resident and flagship Rhode Island Loop user. "So much junk is thrown away."   Loop takes a new approach to shopping, delivering totes full of household goods, food and other supplies to user's doors, all in reusable packing. Well-known brands from Cascade to Clorox to Häagen-Dazs are packaged in durable materials like stainless steel that users return once the product has been used up.   Here's how it works: users pick out their desired products and are charged for the products themselves as well as a refundable deposit to encourage returning the packaging. Once users send the empty containers back, the deposit is returned to them.   "[The price] can seem crazy on the face of it," Kotuby said. "It's definitely not bargain pricing ... but I'm willing to pay a slightly higher price to feel like I'm making a difference."   Several days later, a large, study black tote emblazoned with the Loop logo arrives via UPS. Virtually everything in that tote from the containers themselves to the little plastic lock that keeps the zippers closed in transit can be placed back inside the bag for reuse or recycling. Even the Clorox wipes, usually a one-and-done item, are sent with a canvas bag for collection to be sent back to Loop headquarters.   "So far, the only things I've been able to find that are disposable are the thin plastic sealants that keep the lids on the stainless-steel cans of snacks during transit," Kotuby said. "It's pretty impressive."   So far, Kotuby said he hasn't seen a major decrease in the amount of trash he and his wife produce in a week, which he said is likely due to the unavailability of certain items and that he is still a new user of the service. Over time, he believes services like Loop will help keep plastic out of landfills and oceans.   The biggest drawback, he said, is most likely the price. Initial costs can be high, though over time he believes it will be most cost-effective. For those who are unsure if Loop would work for them, he encourages taking the leap.   "It's very low-risk to try. If you don't like it, you can get your deposit back and just not place any more orders," Kotuby said. "It's worth it to give it a shot. It's easier than going to the grocery store!"