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Nordstrom Expands Convenience For Los Angeles Customers With Two New Nordstrom Local Service Hubs

Seattle, WA /PRNewswire/ - With the goal of being closer to customers to better serve them on their terms, leading fashion retailer Nordstrom is opening two additional Nordstrom Local service hubs in Newport Beach and Manhattan Beach. The 1,193 square foot Nordstrom Local Newport Beach (2043 Westcliff Drive) will open Friday, Nov. 6, and the 1,886 square foot Nordstrom Local Manhattan Beach (451 Manhattan Beach Blvd.) will open in the coming months. "Opening Nordstrom Local service hubs in the Los Angeles area is part of the continuation of our market strategy in one of our largest markets to provide customers with greater access to merchandise selection and faster delivery while increasing convenience and connection through our services," said Ken Worzel, chief operating officer at Nordstrom. "Nordstrom Local customers who engage with our services at a Local including curbside pick-up, returns, alterations and styling spend more than two-and-a-half times compared to other customers." At Nordstrom Local Newport Beach and Manhattan Beach customers will have access to the following services:
  • Order Pickup: Order it today from Nordstrom.com, NordstromRack.com or HauteLook.com and pick it up in your neighborhood.
  • Contactless Curbside Pickup: Place an order online and choose curbside pick-up. When you arrive at your Nordstrom Local, we'll bring your order out and place it in the trunk of your car.
  • Fast and Easy Returns: Dropoff your returns from Nordstrom, Nordstrom Rack, Haute Look, Trunk Club and other online retailers- we will take care of the rest.
  • Alterations: Get expert alterations on your purchases from Nordstrom, other retailers or items from your own closet. Need it fast? Enjoy same-day hems, sleeve shortening, sizing adjustments, simple repairs, and more. Our alterations experts will make sure you have the perfect fit.
  • Styling: Our expert stylists can help with everything from styling tips to helping advise on a complete wardrobe refresh at no cost to you.
  • Gift wrapping: Leave the wrapping to us! In addition to complimentary signature silver boxes, Nordstrom Local offers complimentary gift-wrapping for all Nordstrom purchases.
    • Gift-wrapped items can also be picked up in-store or via Curbside Pickup. Plus, our gift wrap is 100% recyclable. Non-Nordstrom purchases can be wrapped for $8 per package.
    • BEAUTYCYCLE: Bring in your empty beauty packaging to be recycled for free with Nordstrom BEAUTYCYCLE.
    • Clothing donation drop-off: In support of Nordstrom's commitment to local communities, bring in your gently used fashion for drop-off at our donation box, which will be distributed to a local non-profit.
    These two newest Nordstrom Local locations mark the fourth and fifth service hubs in the Los Angeles area, which include Melrose, Brentwood and Downtown Los Angeles. There are also Nordstrom Local's in New York City on the Upper East Side and in the West Village. In addition to these new Nordstrom Locals, Nordstrom also expanded its services and fulfillment solutions for customers in Los Angeles to better serve them on their terms, serving as a unique point of differentiation including:
    • Customers can now pick-up Nordstrom.com, NordstromRack.com and HauteLook.com orders at any Nordstrom Rack store.
    • Southern California customers can digitally shop across all the stores in their area and pick-up their purchases at the store of their choosing the next day, giving customers four times greater product selection.
      • Starting Nov. 5, Nordstrom cardmembers in Southern California are eligible for free two-day home delivery.
      • Later this year, customers will be able to pick up their U.S. NordstromRack.com and HauteLook.com orders at their nearest Nordstrom and Nordstrom Local.
      • Los Angeles is one of Nordstrom's largest markets with 14 full-line stores, 30 Rack stores and soon to be five Locals with the addition of these two new locations.
      About Nordstrom Nordstrom, Inc. is a leading fashion retailer based in the U.S. Founded in 1901 as a shoe store in Seattle, today Nordstrom operates 355 stores in 40 states, including 100 full-line stores in the United States and Canada; 248 Nordstrom Rack stores; two clearance stores; and five Nordstrom Local service hubs. Additionally, customers are served online through Nordstrom.com, Nordstrom.ca, Nordstromrack.com, HauteLook.com and TrunkClub.com. Nordstrom, Inc.'s common stock is publicly traded on the NYSE under the symbol JWN.

These Brands Want Your Used, Dirty Sneakers Back

Footwear brands are introducing creative initiatives to advance the circular economy by recycling worn wares and turning them back into new product instead of clogging up the waste stream.   Thousand Fell, the recyclable footwear brand rethinking sustainable practices, is teaming up with both UPS and TerraCycle to launch an innovative sneaker recycling program.   It marks a two-year-long partnership between Thousand Fell and TerraCycle, which have been working to create at-scale recycling solutions for footwear. The nationwide program offers customers an easy and accessible way to recycle their sneakers through the expansive network of The UPS Store locations and UPS authorized partners, such as Staples.   Customers can now bring their prepaid, labeled packages containing their sneakers to any of these 14,400 locations to be shipped directly back to TerraCycle for recycling, and in exchange, Thousand Fell will issue a credit of $20 toward a future purchase.   Since its launch last year, Thousand Fell tasked itself with getting product back from customers, while responsibly maintaining carbon footprint and cost and breaking down that product so that the materials could be reused in new sneakers. With TerraCycle and UPS as collaborators, Thousand Fell is working toward those goals and empowering customers to join them in building a better, zero-waste future, while affording full visibility and the ability to track their footwear’s life cycle.   Now, with access to support and scale of UPS and TerraCycle, Thousand Fell is doubling down on its mission to never send another sneaker to landfill and securing its foothold as a pioneer in the circular fashion economy.   UPS will run all shipping for Thousand Fell’s sneaker recycling program, lending its resources to build and manage Thousand Fell’s front-end logistics and fulfillment. Thousand Fell is using UPS’s reverse logistics program for recycling returns and freight that they can build and scale together over time, while keeping their carbon footprint as low as possible, an important step toward powering the circular economy.   Thousand Fell has worked with Ware2Go, a UPS company providing on-demand warehousing and fulfillment, to streamline the logistics process with UPS from warehousing and delivery at the beginning of the product/customer path to purchase through returns and recycling at the end of the customer journey.   TerraCycle, a specialist in recycling the unrecyclable, with programs in over 20 countries, will handle the receiving, storage and sustainable recycling of the footwear. TerraCycle and Thousand Fell are also working on a closed loop solution where old sneakers will be reintegrated into the supply chain to make new sneakers.   Thousand Fell will enable customers to create an account and register their sneakers once received. This will allow customers to initiate free recycling when they’re ready, either at one of the in-person drop off locations or by shipping them back directly to TerraCycle. Customers will also be able to see their entire purchase history and track the personal carbon footprint for their sneakers through ThousandFell.com.   Meanwhile, barefoot footwear company Vivobarefoot has introduced what it’s billing as the world’s first global “shoe amnesty.” Processed through its recently announced reconditioning, re-commerce platform, ReVivo, the shoe amnesty program asks new and returning customers to wear their Vivobarefoot footwear in, wear it out, and then to send it back.   In July, Vivobarefoot launched ReVivo as part of its quest to change how footwear is made and consumed. As a recommerce platform that revives, reconditions and resells worn and returned footwear from the brand, ReVivo also recycles any materials not used in the repair process.   These efforts are a bid to keep Vivobarefoot footwear on feet longer and help stop the number of shoes ending up in landfill each year. Now with shoe amnesty, those who return their footwear can get 20 percent off of a new pair of Vivobarefoot shoes or have a donation made on behalf to the LiveBarefoot Foundation, an in-house incubation that pioneers regeneration solutions for environmental and social problems.   “The shoe industry has historically put short-term performance and fashion before foot health and the wellbeing of our planet,” Galahad Clark, founder of Vivobarefoot, said. “Our ambition this year has been for ReVivo to lead the way, offering a model with real-world solutions that the industry can follow. Now with shoe amnesty, we’re opening the door for new customers to participate in a program that benefits the environment in an accessible way. ReVivo and shoe amnesty is just the start. As part of our wider regenerative journey, Vivobarefoot will also be launching 3D footwear, opening up radical transparency in our supply chain and redesigning all of our current footwear to allow us to reduce all suppliers and materials that make our products.”

From the Archives: Nov. 11 in the Pioneer

10 years ago

November 11, 2010 -- Local schools are learning how waste can be reused. Students from Bemidji Area Schools are collecting items like drink pouches, candy wrappers, chip bags, plastic baggies and plastic containers and earning their schools two cents for each piece of waste they send to TerraCycle, a company that makes eco friendly products from packaging waste.

Win It! An Amethyst Skincare Set

“Extra” is giving an Amethyst Skincare set to 10 lucky friends. Enter below for your chance to win! Amethyst is just as passionate about being environmentally conscious as it is about protecting the skin from the environment. They have a close partnership with TerraCycle to ensure all bottles are properly recycled, plus they donate a portion of proceeds to 4Ocean to help remove plastic from the world's oceans and replace water with aloe in their formulas when possible. They also aim to be climate neutral by 2022. Each gift set will include the Blue Light Anti-Aging Screen Protector, a serum that reduces more than 70 percent of skin damage from blue light exposure. Enhanced with time-released hyaluronic acid and plant stem cells, this clean, sustainable, vegan, cruelty-free, and high-tech blend provides 24 hours of sustained hydration and molecular-level skin repair. Winners will also receive the Pure Amethyst Face Roller. Designed to soothe and reduce aging to your skin, the amethyst stone has been used for centuries to improve radiance because the stone is naturally cool and helps reduce redness and inflammation. Daily use of the roller increases microcirculation to the skin, releasing and removing the stress hormone cortisol, which ultimately gives a more youthful and glowing skin tone.
Learn more at Skinbyamethyst.com.

US footwear brand kick-starts shoe recycling programme

image.png NEW YORK – Footwear brand Thousand Fell has partnered with recycling innovator TerraCycle and package delivery firm UPS to develop a closed-loop shoe recycling programme which encourages consumers to return their trainers in return for store credit. Through this initiative, members of the general public will be able to take pre-paid and packaged used Thousand Fell footwear to one of 14,400 partnering UPS or partner locations that will be distributed back to TerraCycle for product recycling. “Now, with access to the unprecedented support and scale of UPS and TerraCycle, Thousand Fell is doubling down on their mission to never send another sneaker to landfill and securing their foothold as a pioneer in the circular fashion economy,” the US brand says.

Plataforma 'Política pelo Clima’ formula soluções para fortalecer a resiliência socioambiental

Após a Covid-19, mais do que nunca, o mundo todo se volta para os temas ligados à sustentabilidade, em especial ao meio ambiente. Mas, infelizmente, esse assunto tem sido pouco debatido nessa campanha eleitoral. De acordo com o Painel Intergovernamental sobre Mudanças Climáticas produzido pela Organização das Nações Unidas (ONU), Recife ocupa 16ª posição no ranking das cidades mais vulneráveis às mudanças climáticas.

Burger King Dips Its Toe Into the Circular Economy

Last year, an Impossible Whopper — next year, reusable packaging? Burger King has been leading the charge on food service sustainability and is now taking a step into the circular economy. The fast food chain announced earlier this month that it will begin offering reusable packaging, starting next year. A trial will begin at select restaurants in New York, Portland and Tokyo for sandwiches and drinks. Making this move possible is Burger King’s partnership with TerraCycle’s Loop initiative, which facilitates corporate transitions to reusable packaging. The trial is part of Burger King’s goal to source all packaging from renewable, recyclable or certified sources by 2025. And this step forward couldn’t have come at a better time, as many restaurants have resorted to single-use options during the coronavirus pandemic.

In-House Delivery Needs to Disrupt Delivery

Some of the talk at last week’s Smart Kitchen Summit revolved around two newish concepts that are especially compelling when it comes to thinking about restaurants: in-house delivery and disrupting third-party delivery. Together, the two could substantially shift the the off-premises meal journey of the future. Technically, in-house delivery — also called “native delivery” or “direct delivery” — is a decades old practice championed by Domino’sJimmy John’s, and other restaurants that have always used their own staff to ferry orders to customers’ doorsteps. But ever since customer demand for delivery went through the roof and then some, most restaurants have found it more economically feasible to offload delivery operations to third-party services like DoorDash and Uber Eats. As we cover ad nauseam around here, third-party delivery comes with its own lengthy catalog of grievances, and many restaurants don’t actually make money from those orders. On top of that, they lose control of customer relationships and oftentimes their own branding.

Burger King to Trial Reusable Packaging

Burger King is the world's second-largest hamburger chain, but they're aiming to beat top dog McDonald's in the area of sustainable packaging. The monarchy-themed fast-fooderie has decreed that reusable packaging shall be rolled out in the royal cities of New York, Portland and Tokyo.

I'm not sure if customers will go for this. The idea is that you order a meal and specify you want the reusable packaging, which you're then charged a deposit for. When you return it, the deposit is refunded. The packaging is then washed, though it's not clear where or how; the press release just states that this part of the process is handled by partner TerraCycle's "circular packaging service, Loop."

I admire the effort--but I'm not sure they've thought the UX through. For example, let's say I order BK takeout and ask for the reusable packaging. Later that week I return to BK with the packaging, and I order a new meal through the drive-thru window, and ask for the reusable packaging again. Do I say "but don't charge me for it, because I'm bringing back reusable packaging from last time" and they take my word for it while I'm still at the intercom?

Tim Hortons Announces Reusable, Returnable Coffee Cups

Tim Hortons is a big deal in Canada. Almost every Canadian will tell you what their go-to order is – a double-double, a French Vanilla Cappuccino, a box of Timbits. (As a Canadian myself, I don't even know what these would be called anywhere else – "doughnut holes," perhaps?)

I'm not a huge fan of the coffee myself, preferring to seek out small, independently-owned, fair-trade coffee shops when I need caffeine on the go, but I am a big fan of Tim Hortons latest announcement that they're joining forces with TerraCycle's zero-waste food packaging initiative, Loop, to offer reusable coffee cups in the near future.