Burger King to Trial Reusable Packaging
TerraCycle Include USA Loop Burger KingI'm not sure if customers will go for this. The idea is that you order a meal and specify you want the reusable packaging, which you're then charged a deposit for. When you return it, the deposit is refunded. The packaging is then washed, though it's not clear where or how; the press release just states that this part of the process is handled by partner TerraCycle's "circular packaging service, Loop."
I admire the effort--but I'm not sure they've thought the UX through. For example, let's say I order BK takeout and ask for the reusable packaging. Later that week I return to BK with the packaging, and I order a new meal through the drive-thru window, and ask for the reusable packaging again. Do I say "but don't charge me for it, because I'm bringing back reusable packaging from last time" and they take my word for it while I'm still at the intercom?