(Photo: TerraCycle’s circular delivery system Loop. Credit: LoopStore.com) Global recycling organization TerraCycle unveiled a new circular delivery service for consumers called Loop. The coalition supporting this reusable and returnable system includes Procter & Gamble, Unilever, PepsiCo, Mondelez International, Nestlé, Danone, and UPS. TerraCycle describes Loop as a circular shopping platform that replaces single-use disposable packaging with durable, reusable packaging. Consumers subscribe and order products that get delivered by UPS in a specially designed shipping tote instead of a box. Goods arrive in durable, reusable or fully recyclable packaging made from materials such as alloys, glass, and engineered plastics, according to UPS and TerraCycle. Once the products — such as ice cream, shampoo, and spices — are used, customers place empties back into the tote, schedule a free pick-up, and the system makes sure the products get automatically replenished. “Loop hygienically cleans and sanitizes the empty packaging you send back so they are ready for reuse, instead of ending up as waste after a single use,” the company’s site says. The system debuted at the World Economic Forum in Davos, Switzerland. “Loop will not just eliminate the idea of packaging waste, but greatly improve the product experience and shopping convenience,” said TerraCycle CEO Tom Szaky. A pilot program is slated for Paris and the metro New York area this year so the system can be optimized. P&G announced that its brands Pantene, Tide, Cascade, Crest, Ariel, Febreze, Oral B, Gillette, Venus, Pampers, and Always will be part of Loop. Nestlé says that Häagen-Dazs is debuting a reusable stainless steel double-walled ice cream container with the launch of the service. Unilever’s Dove, Axe, Degree, REN Clean Skincare, Hellmann’s, Love Beauty and Planet, Love Home and Planet, and Seventh Generation are also participating. “We want to put an end to the current ‘take-make-dispose’ culture and are committed to taking big steps towards designing our products for re-use,” said Unilever CEO Alan Jope.  

It’s the early 1960s. Girls are fainting over the Beatles, Sean Connery is James Bond and a revolutionary trend is sweeping the nation: Plastic. Plastic is about to have its breakthrough moment in the food industry. The plastic milk jug, specifically, is on the brink of taking off: the “market potential is huge,” the New York Times correctly notes. To American families, a third of which are still getting their milk from a milk man, plastic is a wonder package. It’s lighter than glass. It doesn’t break. Unlike paper cartons, it’s translucent. You can see how much liquid is left in the jug. With a plastic container, everybody wins. Except for the milk man. And, as it would turn out, the planet. Recycling is a failing industry.” TOM SZAKY, TERRACYCLE CEO Fast forward to now. Plastics are expected to outweigh fish in the ocean by 2050.  Marine life is choking on the debris: Microplastics are in our soil, our water, our air, getting into our bodies with potential consequences that we don't fully understand yet. Massive amounts of plastic have piled up in landfills, some emitting greenhouse gases and contributing to global warming over the seeming eternity they take to degrade. Plastics are threatening the health of the planet and its inhabitants, and they’re not going away. Procter & Gamble, Unilever, Nestlé, PepsiCo, Danone, Mars Petcare, Mondelēz International and others — some of the world’s largest consumer goods companies — are partnering on a potential solution to limit future waste. They’re working together on a project known as Loop, to be announced at the World Economic Forum in Davos, Switzerland on Thursday. It offers consumers an alternative to recycling — a system that isn't working well these days. At this point, the partners are testing the waters. It’s an experiment they’ll roll out to several thousand consumers in New York and Paris this May, with plans to expand to London later in 2019 and Toronto, Tokyo and San Francisco in 2020. The Loop tote bag (Mark Kauzlarich for CNN) Loop is a new way to shop, offering about 300 items — from Tide detergent to Pantene shampoo, Häagen-Dazs ice cream to Crest mouthwash — all in reusable packaging. After using the products, customers put the empty containers in a Loop tote on their doorstep. The containers are then picked up by a delivery service, cleaned and refilled, and shipped out to consumers again. In other words, it’s the 21st century milk man — here to save the world from single-use plastics. Maybe. From trash in Trenton to a global stage Two years ago, Tom Szaky traveled from Trenton, New Jersey to Davos with a half-baked idea and a loose plan to pitch it to the leaders of the world’s biggest brands. Szaky, now 37, is the CEO of TerraCycle, a modest waste management company. TerraCycle expects its global 2018 sales to amount to $32 million and is currently trying to raise $25 million from small investors. A Princeton dropout with big ideas and a casual demeanor, Szaky spent the first years of his career talking about “worm poop,” a phrase he used to market his fertilizer business in a way that got him a ton of media attention. By the time he was 24, he had landed contracts with Walmart and Home Depot. His mission — to eliminate waste first and make a profit second — is so seductive, some employees have taken major pay cuts to work for TerraCycle. The company’s Trenton headquarters is decorated with garbage; Szaky’s office walls are hanging curtains made from empty plastic bottles. Tom Szaky, CEO of TerraCycle and the brains behind Loop. (Mark Kauzlarich for CNN) At Davos, he said, a certain vibe made top business leaders amenable to his idea. “Have you ever been to Burning Man?” Szaky asked during an interview with CNN Business. “The closest comparison —and it’s a weird comparison to me — is going to Burning Man.” At Burning Man, the annual week-long event where participants build a temporary community in the Nevada desert, people inherently trust each other, he said. At Davos, he was able to approach any business leader and, because of a similar type of openness, be granted an audience.

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Szaky was at Davos in 2017 because TerraCycle had helped Procter & Gamble launch a line of Head & Shoulders shampoo that came in bottles made with plastic collected from beaches. While he was there, Szaky — a slick, charismatic pitchman — landed a spot on stage with the CEOs of Walmart, Alibaba and Heineken. He also secured short meetings with the leaders of consumer packaged goods companies and pitched them on his big idea. Szaky asked companies to think differently about who owns their packaging. Today, companies sell consumers both the product and the package it comes in. Ultimately, it’s up to the customer — and also the municipality where they live — whether an empty bottle gets recycled or tossed in a landfill. Under the current system, the fate of the bottle is out of the manufacturer’s hands, so companies aim to produce the cheapest possible packages, Szaky said. But what if, instead, the manufacturer retained ownership of the bottle by collecting and reusing it? The company could count it as a longer-term asset on its balance sheet and depreciate it over time. Under that system, the manufacturer would be incentivized to invest more resources in an elegant, durable design, Szaky argued. At Szaky’s pitch meetings, some important subtext went unsaid. The plastic waste that ends up in landfills and oceans has the logos of the world’s biggest brands all over it. He had specifically targeted companies that were featured on a Greenpeace list of worst plastics polluters, because he knew they had a potential public relations crisis on their hands. “I don’t have to rub this in their face,” Szaky said, because the companies are “painfully” aware of their reputations. The consumer goods giants got on board. And after that trip, Szaky got serious about making Loop a reality by Davos 2019. Now, eight of the 10 companies mentioned in the Greenpeace report are Loop partners. How it works Loop customers have to make an account and fill up a basket online. The prices for the items should be comparable to what they would be at a nearby store, Szaky said. In addition to the regular cost of the item, customers must put down a fully refundable deposit for each package. The deposit varies from about 25 cents for a bottle of Coca-Cola to $47 for a Pampers diaper bin (which TerraCycle said eliminates the need for a Diaper Genie). Shipping becomes free after the customer buys about five to seven items, depending on the size and bulk of the products.

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In the United States, the items arrive via UPS in a Loop tote bag.  Frozen items, like ice cream, come in a cooler within the tote. As customers go through products — use all the shampoo, eat all the ice cream — they fill up the totes with the empties. Unlike traditional recyclables, the packages don’t need to be washed. At the end of the cycle, a UPS driver picks up the tote. Customers can keep repeating the cycle or opt out and recover their deposit. Even banged up packages earn back the deposit — customers only lose that money if they fail to make a return. When the packages are no longer suitable for use, TerraCycle recycles them. Loop may be convenient for users in some ways, but there are potential drawbacks. Szaky acknowledged that it’s a lot to ask people to use yet another retail website. He hopes that Loop will eventually be integrated into existing online shops, including Amazon. “We’re not trying to harm or cannibalize retailers,” Szaky said. “We’re trying to offer a plug-in that could make them better.” Already, two large retailers, Carrefour in France and Tesco in the United Kingdom, are Loop partners and more may join the project. Eventually, Loop packages may also be sold on store shelves. Shoppers who want to be a part of Loop’s soft launch in May have to apply. The first group of users will be selected based on location and overall interest in the platform, according to TerraCycle. The test will allow Loop to iron out any kinks before the program is open to the broader public, Szaky said.  

The engineering challenge

Partner companies have to pay to participate in Loop. Szaky didn’t disclose the buy-in amount, but said it’s in the low six figures. On top of that, many are redesigning their traditional packages — an expensive endeavor that could cost another seven figures, Szaky said. Szaky said TerraCycle asked the Loop partners to design packages that can survive at least 100 reuses. Rick Zultner, TerraCycle’s director of product and process development, is more measured; he called that figure a “nice goal to meet.” “Some things can definitely meet that,” Zultner said, adding that if the packages are reused at least 10 times, they’re probably still better for the environment than single-use plastics. TerraCycle needs to conduct its beta test to make sure that hypotheses like these are right. “There is a fundamental advantage of reuse versus recycle,” Virginie Helias, Procter & Gamble’s chief sustainability officer, said. But “we need to have certain conditions” to make it work, she added. Carbon emissions from trucking and other factors could outweigh the environmental benefits of Loop if packages are only reused a few times, or if the transportation system is too spread out. Loop has conducted life-cycle analyses to try to estimate the environmental impact in a variety of situations. To maximize the number of reuses, Loop packages are made out of durable materials like stainless steel, aluminum, glass and engineered plastic, which is stronger than disposable plastic.

Single-use vs. Loop’s reusable packages

         

Loop/CNN

Loop packages are sleek and innovative. Degree’s refillable deodorant in silver and white looks like something Apple would make. Ingredients and, when relevant, nutritional information for all products appear in an insert inside the Loop tote instead of on the packages. In Paris, Loop users can recycle soiled Pampers diapers and Always menstrual pads in this bin. (Procter & Gamble) One package — a bin launched by Procter & Gamble in the Paris test — is designed to hold soiled Pampers diapers and Always menstrual pads. It has a carbon filter to block odors. The hygiene items, which are traditionally thrown out, are instead recycled, while the bin is sanitized and sent out again. Nestlé’s new Häagen-Dazs container, part of the New York launch, is designed to keep ice cream cool in the Loop tote and cooler for 24 to 36 hours. Kim Peddle-Rguem, president of Nestlé’s US ice cream division, called the redesign a “torture test.” It took 15 tries to get the container, a double-walled stainless steel vessel, right. In one prototype, the ice cream wouldn’t harden at a critical stage. Another package was too difficult for customers to open. For now, Nestlé is making 20,000 containers for the Loop test. Five flavors will be available: Strawberry, vanilla, non-dairy chocolate salted fudge truffle, non-dairy coconut caramel and non-dairy mocha chocolate cookie. Häagen-Dazs Loop containers. (Brinson+Banks for CNN) Because the test is so small, Nestlé isn’t making Loop products in any other facility — which means it has to truck everything from California to the East Coast. If the project takes off, Nestlé will rethink that route to make sure it’s environmentally sound. “This process isn’t yet perfect and we know it will need to continue to be updated and refined,” said Peddle-Rguem. “We will be analyzing all parts of the process, including shipping and how many times consumers are reusing the container to find those areas for adjustment.” A plastics crisis Consumer goods companies say their customers are demanding more environmentally-friendly packaging. “We’re seeing that very clearly in our research,” said Procter & Gamble’s Helias, adding that wasteful packaging is “becoming a deterrent for purchase.” Mondelēz, Nestlé, Procter & Gamble, Unilever and others are aiming to make all or some of their packaging out of recycled materials by 2025. Szaky doesn’t think they’ll be able to pull it off. “Recycling is a failing industry,” he said. Roughly 30% of US recyclables are exported overseas. But in 2017, China — then the world’s largest importer of waste and scrap  — stopped accepting unsorted paper and some types of plastic from other countries, throwing the US recycling system into a tailspin. The Chinese ban left many communities scrambling for a new place to send their recyclable waste. Some municipalities halted curbside pickup for recycling, others recycled fewer items or raised prices. The operators of some recycling facilities reportedly stashed recyclable waste, looking for a new buyer, but ultimately dumped it in landfills. Unaware consumers may continue as usual, without realizing their recyclables aren’t being recycled at all. Last year, “we saw a global shift in how recycling works,” said Keefe Harrison, CEO of The Recycling Partnership, a nonprofit group that uses corporate funding to help develop recycling infrastructure. We want to put an end to the current ‘take-make-dispose’ culture and are committed to taking big steps towards designing our products for re-use.” ALAN JOPE, CEO OF UNILEVER China’s ban is not the only reason that recycling is struggling. Ironically, an effort to reduce packaging called lightweighting — making plastic packages, like water bottles, lighter as a way to use less plastic and reduce the amount of fuel needed to move packages by truck — poses recycling challenges because light packages fly off recycling conveyor belts and get lost. Plus, low oil prices make it cheaper for companies to just make plastic from scratch, Szaky noted. Overall, about 91% of all the plastic waste ever created has never been recycled — a statistic so “concerning,” the Royal Statistical Society named it the 2018 international statistic of the year. Recycling is not the best way to cut down on waste. “Preventing in the first place is always better than cleaning up after,” Harrison noted. If Loop works correctly, it would do just that. The question is: will it work?

When garbage was glamorous

Single-use packages were touted as convenient and elegant in mainstream media from the 1930s to 1960s.

     

   

Sourced from Life Magazine

Can the milk man make a comeback? For the largest players, Loop is a relatively small experiment. The partners are among the largest advertisers in the world. If they wanted to, they could throw their full weight behind promoting reusable packaging. But at this point, the companies are moving forward with caution and pointing to Loop as one part of their broader sustainability efforts. Nestlé will decide after about 12 weeks whether or not to expand its participation with Loop. Other partners are giving Loop more time. Unilever will evaluate the project over the course of about 12 months. “We want to put an end to the current ‘take-make-dispose’ culture and are committed to taking big steps towards designing our products for re-use,” Alan Jope, CEO of Unilever, said in a statement. Unilever is testing nine brands in the Loop launch, including Axe, Dove and Degree deodorants, Hellmann’s mayonnaise and Seventh Generation soaps. Like Nestlé, the company will evaluate the project’s success by tracking the number of repeat customers. We’re “not yet worried about the financial side of this,” said David Blanchard, Unilever’s chief research and development officer, noting the company is more interested in evaluating whether Loop triggers a “behavior change” among some consumers. It’s easy to see how Loop could fail. It asks customers to completely rethink how they shop. It asks them to dole out deposit money upfront, something many people can’t afford to do. It assumes that, all things being equal, people prefer their detergent in a spiffy container and their deodorant in a sleek pod. In reality, people may not care. Loop could be a dreamy, idealistic house of cards. But it also could work. Small dairies throughout the country are already reviving the milk man by offering delivery services. And it’s not just milk. Refillable beer growlers are staging a comeback, with Whole Foods and Kroger offering in-store beer taps. Startups are trying to help people refill reusable soap containers at home, and millions of consumers are already refilling SodaStream bottles in their kitchens, a sign that there’s a market for reusable bottles. If there’s ever a time that these new models can succeed, it’s now, said Bridget Croke, who leads external affairs for Closed Loop Partners, which invests in recycling technologies and sustainable consumer goods. (Despite the similar name, Closed Loop Partners has no formal relationship with TerraCycle’s Loop project.) To make Loop work, she added, TerraCycle will “need the right investments, the right consumer goods partners.” And “they’re going to really need to understand how to make the consumer experience better than what they have today.” And with so many big companies on board, they have a “solid shot,” she said. Photo Illustration: Getty Images / Loop / CNN If TerraCycle manages to find a solution to plastics pollution — to dust off the milk man, spruce him up, give him a website and get people to shop — things will start to change. “Once these trends start to shift,” Croke noted, “then it starts to catch fire.” Szaky hopes that by the 2060s — a century after plastics came on the food scene —  things will have come full circle. “Hopefully 50 years from now,” Szaky said, “we look at waste as a strange anomaly and we’re happy it’s over.”

A new shopping platform announced Thursday at the World Economic Forum aims to change the way we buy many brand-name products. Loop, as the platform is called, would do away with disposable containers for things like shampoo and laundry detergent from some of the world’s biggest manufacturers. Instead, those goods will be delivered in sleek, reusable containers that will be picked up at your door, washed and refilled. “Loop is about the future of consumption. And one of the tenets is that garbage shouldn’t exist,” says Tom Szaky, CEO of the Trenton, New Jersey-based international recycling company TerraCycle, which is behind Loop. “Removing plastics from the ocean is not enough. We need to get at the whole idea of disposability and single-use items,” says Szaky. “We’re going back to the milkman model of the 1950s. You buy the milk but the milk company owns the bottle, which you leave in the milk box to be picked up when you’re done with it.” Companies partnering with Loop include Nestle, Procter & Gamble, PepsiCo and other top brands. “Our goal is that by 2030, all of our packaging will be reusable or recyclable,” says Virginie Helias, vice president and chief sustainability officer at Procter & Gamble. Loop, she said, “is a very new idea and somewhat risky because no one has tried it. But the response has been very positive, and we’ve selected 10 of our brands to be a part of the pilot project, with a plan to add more later pending positive results.” Pantene shampoo, for instance, “will come in a beautifully decorated, lightweight-aluminum pump container,” Helias says. “Tide in the U.S. will come in a stainless-steel bottle with a durable twist cap. Cascade will come in ultra-durable packaging. Crest mouthwash will come in a glass bottle. The idea is ultra-durability, convenience and also ultra-luxurious packaging.” Haagen-Dazs Ice Cream, a Nestle product, will be delivered in a posh, double-walled, stainless-steel tub designed to keep ice cream cold longer. And instead of adding dirty disposable diapers to landfills, soiled diapers can, starting only in the Paris area, be placed in sleek, durable diaper containers. When a container is filled, Loop will pick it up and deliver a clean, empty one. New technology allows Loop to process and recycle the dirty diapers, something TerraCycle has already started doing in Amsterdam. “We have only one planet, and we have to take care of it for the long term,” says Laurent Freixe, CEO of the Americas Region of Nestle, which hopes to do away with all its non-recyclable packaging by 2025. “We want to strive for Zero Waste at both the production and consumption level. Loop is so innovative that we felt we had to be a part of it and learn from it.” The rise of the “Zero Waste” movement and concern about the environment has led many businesses to try to reduce packaging and single-use containers. Loop is unusual in its international scope and the size of the companies participating. Initially, Loop will offer about 300 products, with plans to add to the list later. According to TerraCycle, partners include Procter & Gamble, PepsiCo, Nestle, Unilever, Mars Petcare, The Clorox Company, The Body Shop, Coca-Cola, Mondelez International, Danone, Jacobs Douwe Egberts, BIC, Nature’s Path, Thousand Fell, Greenhouse, Grilliance, Preserve, Carrefour, UPS and the sustainable-resource management company Suez. Greenpeace, which has criticized many big manufacturers for creating much of the plastic waste polluting the world’s oceans, joined in a panel about sustainable consumption at which Loop was announced in Davos, Switzerland, on Thursday. Jennifer Morgan, international executive director of Greenpeace, said beforehand, “While Greenpeace welcomes the aim of the Loop Alliance to move away from throwaway culture and disposability ... what the platform will mean for the environment depends on whether corporations worldwide are actually ready to change their business models, or if this effort just becomes a distracting side project to generate positive PR.” She warned that most businesses behind the initiative are still expanding production of single-use plastic, although company representatives focused on the progress they have vowed to make in adopting more sustainable packaging. Loop is slated to launch this spring in New York, New Jersey and Pennsylvania, and also in Paris and some of its suburbs. Shoppers will be able to buy Zero-Waste products from the Loop website to be delivered to their homes in specially designed shipping totes, and, eventually, at participating retailers, such as Carrefour grocery stores in Paris. Loop intends to expand to the U.S. West Coast, Toronto and the United Kingdom by the end of this year or early 2020, followed by Japan — ideally in time for the 2020 Olympics, Szaky says. “It means more delivery trucks, but far fewer garbage trucks,” he says.  

(Reuters) - Major packaged goods sellers and retailers, under pressure to cut the flow of single-use plastic bottles and containers clogging the world’s waterways, have teamed with recycling and shipping firms on an e-commerce service that puts a twist on the old-fashioned milkman. Called Loop and announced at the World Economic Forum in Davos on Thursday, it delivers products such as orange juice, shampoo and laundry detergent in reusable glass and metal bottles to shopper doorsteps and retrieves the empties for cleaning and reuse. Launch partners include recycling firm and Loop parent TerraCycle; shipper United Parcel Service Inc (UPS.N); consumer packaged goods sellers Procter & Gamble Co (PG.N), Unilever Plc (ULVR.L), PepsiCo Inc (PEP.O) and Coca-Cola European Partners Plc CCEP.N; and retailers Carrefour (CARR.PA) and Tesco Plc (TSCO.L). Loop’s unveiling comes just months after China’s decision to stop collecting and processing plastic waste escalated alarm over environmental damage to the world’s oceans. The service launches in May with projects in Paris and the New York/New Jersey/Pennsylvania area. A UK program is slated for later in 2019, with Toronto, Tokyo and California to follow next year.   Users order products online and put down fully refundable deposits for the reusable packaging. They can wipe out shipping fees of $15-$20 by including about seven items in their order, said Tom Szaky, chief executive of recycling firm and Loop parent company TerraCycle. Plastic production has surged over the last 50 years, leading to widespread use of inexpensive, disposable bottles, cups, takeaway containers and other products. Government bans on products like single-use plastic water bottles, shopping bags and polystyrene cups have sent retailers and consumer goods companies searching for solutions. Loop’s Paris retail partner Carrefour will test and tweak the program ahead of the official launch. “It will surprise me if it works on day one,” said Carrefour Secretary General Laurent Vallee, who added that Loop challenges industry and consumers “to act, to think and to buy differently.” PepsiCo will start a 5,000-household Paris project with Tropicana orange juice in glass bottles and Quaker Chocolate Cruesli cereal in steel containers, said Simon Lowden, president and chief marketing officer of global snacks and insights. Lowden and other executives vowed to use their companies’ scale and marketing muscle to support the project, but declined to quantify financial investments. P&G’s Loop contributions include Tide purclean laundry detergent in stainless steel bottles and Pampers diaper recycling. Loop’s refundable deposits in Europe range from 0.25 euros for a Coca-Cola 200 ml bottle to 47 euros ($53.50) for Pampers recycling, TerraCycle said. Virginie Helias, P&G’s chief sustainability officer, said the company will monitor Loop demand before investing in comprehensive package redesign projects. Likewise at Nestle, which designed a stainless-steel Haagen-Dazs ice cream container designed for Loop’s New York-area project, Kim Peddle Rguem, Nestle USA’s ice cream president.

(Bloomberg) -- In the environmentalist mantra “reduce, reuse, recycle,” almost all of the attention has been paid to recycling. Now some of the world’s biggest consumer brands are trying to shift the focus to the second R, with a program that provides products in reusable containers that can be returned for a refund. The durable packaging program, called “Loop” -- a reference to a theoretical circular economy where nothing is wasted -- debuted at the World Economic Forum in Davos Thursday. Led by New Jersey-based recycling company TerraCycle, Loop will offer popular products from about 25 companies including Nestle, Unilever, Procter & Gamble and PepsiCo in reusable containers that customers order online or purchase in stores and return to the company when finished. The effort evokes the milkman of the 1940s, or even the glass bottle deposits still collected today. In many ways, that’s a better model, said TerraCycle founder Tom Szaky. “In the milkman model, the packaging was owned by the dairy and this kind of garbage didn’t exist.” About 80 percent of all plastic ends up in landfills or the ocean, and grocery packaging creates more waste than the popular scapegoats of plastic bags and straws. “We can’t recycle or clean our way out of this. We have to stop the waste from entering the system to begin with,” Skazy said. By mid-May, products from Loop will initially be available online to customers in Paris through Carrefour and, in the U.S., in New York, New Jersey and Pennsylvania. TerraCycle is finalizing grocery partnerships in the U.S. and Toronto, adding distribution through London’s Tesco later this year, and targeting Tokyo in 2020. Loop will collect a refundable deposit that customers will get back when they return their containers. UPS will pick up the empties for no additional charge. Even allowing for the energy required to transport and prepare the products for reuse, the program reduces waste, TerraCycle says. It won’t stop the stream of plastic waste entering the ocean, but the containers do recover their environmental cost of production after three or four uses. The brands developed the durable containers with their own product designers. Clorox wipes will come in a shiny aluminum tube, Tropicana orange juice and Hellman’s mayonnaise will ship in durable glass. For Haagen-Dazs, Nestle designed a double-walled aluminum jar that actually keeps ice cream colder than the waxed-cardboard disposable packaging. “Reusability does bring an additional element of complexity,” said Simon Lowden, president of PepsiCo’s Global Snacks Group. The company’s designers wanted to keep the packaging looking “fresh and untampered” and make sure it can be cleaned multiple times. The beverage company is also betting on reusable packaging in other parts of its business, most notably its $3.2 billion acquisition of SodaStream last year. “We are looking to help build a world where plastics need never become waste,” Lowden said. “Trials like this help us evaluate the future potential for reusable models and our ability to scale initiatives.”  The packaging is about twice as expensive for manufacturers to produce, but the cost is offset through accounting rules that allow companies to depreciate the expense for wear and tear. TerraCycle has invested about $10 million in the project, using its free cash and raising capital. “It’s a very big bet, but why not?” Szaky said. “Baby boomers look at this nostalgically and say this is how we used to do it, while millennials say, ‘I’m sick of all this plastic waste.’”

New schemes to rid the world of plastic waste are popping up faster than spring dandelions. The latest one involves a coalition of the largest consumer product companies and international recycling leader TerraCycle, which unveiled a global, first-of-its-kind shopping system called Loop (not to be confused with Montreal-based Loop Industries Inc.). The initiative was designed to change the world’s reliance on single-use packaging and offer consumers a convenient circular solution while securing meaningful environmental benefits. Announced at the World Economic Forum’s annual meeting in Davos, Switzerland, Loop is designed to enable responsible consumption of a variety of products in customized, brand-specific durable packaging that is collected, cleaned, refilled and reused. The content, if recoverable, will be either recycled or reused. A who's who of consumer product companies, including Procter & Gamble, Nestlé, PepsiCo, Unilever, Mars Petcare, The Clorox Company, The Body Shop and Coca-Cola European Partners, along with Carrefour, UPS and Suez are on board. The founding partners want to demonstrate their commitment to developing more circular supply chains from package design and manufacturing to consumer use. The aim is to offer a zero-waste option for the world’s most popular consumer products while maintaining affordability, improving convenience and returning used disposable or durable items to a circular life cycle, either through reuse or recycling. The environmental benefits of Loop durable packaging versus single-use packaging have been proven and verified in Life Cycle Assessments under use pattern assumptions that will be further validated in pilot trials that will launch in the spring in Paris and New York City (covering New York, Pennsylvania and New Jersey). Additional markets are expected to launch throughout 2019 and 2020. TerraCycle founder and CEO Tom Szaky told PlasticsToday in a telephone interview that this system shifts packaging from disposable and owned by the consumer to durable and borrowed by the consumer. “The brand owners own the packaging but you use the contents,” Szaky explained. “When you buy a bottle of shampoo you want the shampoo, not the bottle, but you have to deal with the bottle when the shampoo is gone. Plastic is okay but it has to be Eastman’s Tritan or PC and other high-value plastics, instead of low-value plastics.” The consumer goes online and orders a variety of products with different fulfillment options. The products are then put into a tote—a large camera-case type of luggage with an exterior made of PE fabric. The inside is lined with a PP “corrugated” board to impart rigidity. The tote is divided into sections separated by HDPE foam padding to hold and protect the different items, including a cooler insert for ice cream, which can keep it frozen for up to 30 hours. Nestlé said that it will ship its Haagen Dazs ice cream in these totes. When consumers are finished using the products, they put the empty containers in the tote and arrange for shipping through UPS. The consumer also pays for shipping the totes. The empty containers and bottles are then cleaned at TerraCycle and shipped to the various CPGs for refilling. Depending on what the consumers have chosen from fulfillment, the products they return triggers reshipment of those products. People order and consume, and the products come in containers that the manufacturer owns, not the consumer. When the tote is returned, it will be washed and reused. Ideally, Loop hopes to not have to wash the totes every time they are returned. In case of spills or if the tote gets messy it can be disassembled, with the fabric being laundered and the rigid components going through a dishwasher. When the tote has reached the end of its useful life, the various components will be disassembled and recycled. Only certain products will be available by the launch date, consisting of the most popular products from each of the brand partners. For example, P&G will have its Pantene and Tide products ready for the Loop platform and Nestlé will provide five or six flavors of Haagen Dazs ice cream, Szaky explained. “We’re trying to make it easy and convenient for the consumer,” said Szaky. “It can’t be too inconvenient for the consumer.” Szaky notes some 200 products have been foundationally redesigned by the world’s largest CPGs to accommodate this platform. “That means designing packaging to be reusable rather than recyclable,” he said. Haagen Dazs’ paper containers cannot be recycled so the containers had to be redesigned to be reusable, for example, and Unilever deodorant containers were not locally recyclable by the way they were constructed and also had to undergo a redesign. David Blanchard, Unilever’s Chief R&D Officer, said, “We’re acutely aware of the causes and consequences of the linear ‘take-make-dispose’ model of consumption. And we want to change it. That’s why we’re proud to be a founding partner of the Loop Alliance with nine Unilever brands. These brands have all embraced the challenge to redefine how consumers access the products they love, whilst eliminating waste. We believe this collaboration will complement our existing efforts to help create a packaging system that is truly circular by design.” With the redesign some labeling had to be changed to accommodate the reuse of containers which must undergo washing in hot soapy water to ensure sterilization. In some cases the labels remain on the containers. Szkay said that “it’s up to the supplier to do the design and labeling, which would be adhesive or glue-on, or etching or printing directly on the package.” When asked about a cost comparison between Loop’s platform and traditional plastic production, given the resources and energy used in two-way shipping, cleaning, potential relabeling and so forth, Szaky said that “if you add together the cost of the bottle depreciation and cost of washing at scale, it gets to about the same price. The packaging is an asset that amortizes over the number of uses.” Szaky concuded that “Loop will not just eliminate the idea of packaging waste, but greatly improve the product experience and the convenience in how we shop. Through Loop, consumers can now responsibly consume products in specially designed durable, reusable or fully recyclable packaging made from materials like alloys, glass and engineered plastics. When a consumer returns the packaging, it is refilled, or the content is reused or recycled through groundbreaking technology.”

A first-of-its-kind, global shopping platform, Loop™ aims to offer zero-waste packaging options for the world’s most popular consumer products. Just a week after the launch of the Alliance to End Plastic Waste — a cadre of global companies from the plastics, chemicals and CPG value chain that has banded together to advance solutions to environmental plastic waste — a coalition of the largest consumer product companies, along with international recycling leader TerraCycle, today unveiled a first-of-its-kind, global shopping system called Loop™. The initiative is designed to change the world’s reliance on single-use packaging and offer a convenient and enhanced circular solution to consumers, while securing meaningful environmental benefits.   Launched at the World Economic Forum’s Annual Meeting in Davos, Loop will enable consumers to responsibly consume a variety of products in customized, brand-specific, durable packaging that is collected, cleaned, refilled and reused. The content, if recoverable, will be either recycled or reused.   The idea for Loop was founded at the World Economic Forum by TerraCycle and consumer product companies Beiersdorf, BIC, The Body Shop, Burlap & Barrel Single Origin Spices, The Clorox Company, Coca-Cola European Partners, CoZie, Danone, Greenhouse, Grilliance, Jacobs Douwe Egberts, Mars Petcare, Mondelēz International, Nature’s Path, Nestle, People Against Dirty, PepsiCo, Preserve, Procter & Gamble(P&G), RB, Reinberger Nut Butter, Teva Deli, Thousand Fell and Unilever. Additional partners are leading food retailer Carrefour as the founding retailer, with leading UK retailer Tesco to pilot Loop in the UK later in the year; along with primary transportation company UPS and sustainable resource management company Suez.   This approach to shopping was made possible as a result of innovation investments made by the founding partners, and their commitment to developing more circular supply chains from package design to manufacturing through consumer use. The aim was to offer a zero-waste option for the world’s most popular consumer products while maintaining affordability, improving convenience and returning used disposable or durable items to a circular life cycle either through reuse or recycling.   The environmental benefits of Loop durable packaging vs. single-use packaging have been proven and verified in Life Cycle Assessments under usage pattern assumptions that will be further validated in pilots scheduled to launch in the first quarter of 2019 in France and the northeastern United States. Additional markets are expected to launch throughout 2019 and 2020. “As a response to the global challenge in managing waste and the opportunity to improve consumers’ experience, a group of committed global brands, retailers, infrastructure companies, along with the World Economic Forum have come together to create a new way to more responsibly consume products.” said TerraCycle CEO Tom Szaky. “Loop will not just eliminate the idea of packaging waste, but greatly improve the product experience and the convenience in how we shop. Through Loop, consumers can now responsibly consume products in specially-designed durable, reusable or fully recyclable packaging made from materials like alloys, glass and engineered plastics. When a consumer returns the packaging, it is refilled, or the content is reused or recycled through groundbreaking technology.”   How Loop works:

• Shop: Consumers will go to the Loop website or Loop partner retailer’s websites and shop for trusted brands now redesigned to be packaging waste-free.
• Receive: Consumers receive their durable products in Loop’s exclusively designed shipping tote that eliminates the need for single-use shipping materials such as cardboard boxes.
• Enjoy: Consumers experience elegance and convenience all while eliminating the idea of throw-away packaging waste.
• Loop picks up: There is no need to clean and dispose of the package; as consumers finish their products, they place the empty package into one of their Loop totes, which Loop will pick up directly from their home.
• Loop cleans: Loop’s team of scientists has developed custom cleaning technologies so that each product packaging may be safely reused.
• Loop refills, recycles or reuses: Loop promptly replenishes products as needed and returns the refilled shipping totes to the consumer. If there is recoverable product, it will be reused or recycled.

  “At P&G, we are building on 180 years of innovation and world-class consumer insight to enable responsible consumption at scale,” said Virginie Helias, VP and Chief Sustainability Officer at P&G, also part of the Alliance to End Plastic Waste. “Through leading brands such as Pantene, Tide and Cascade, we have developed new, durable and refillable packaging that is delivered in a waste-free and hassle-free way as part of the LOOP platform.”   Along with the P&G brands Helias mentioned as being included in the service, Crest, Ariel and Febreze are also available in durable, refillable packaging; and toothbrush heads by Oral-B, and razors and blades by Venus andGillette will be recycled by the service. And Pampers and Always will be test-collecting used hygiene products from consumer homes for further recycling, using groundbreaking, proprietary technology developed by Fater — a P&G and Angelini Group Joint Venture — that turns used absorbent hygiene products into secondary raw materials for higher-value applications.   Roberta Barbieri, Sustainability VP at PepsiCo, commented: “Taking action to design our packaging to be recyclable and reusable is a critical goal of ourPerformance with Purpose agenda; and as we look to build a PepsiCo where plastics need never become waste, we are also exploring a number of ideas to reinvent the ways consumers can enjoy our products. Our participation in Loop builds on this commitment as well as providing the added convenience of e-commerce and home delivery.   “Initially we will be launching Quaker and Tropicana offerings in Paris, and have created vessels which we hope will excite our consumers, combining durability with high aesthetic design. As we work towards our sustainable packaging goals, we will continue to explore our own in-house innovations as well as participate in collaborative efforts to reduce waste.” Brands are responsible for designing their own packaging; TerraCycle consults on the packaging development process and tests all packaging for cleanability and durability prior to approval in the platform. The lifespan of each package will vary, as variables including aesthetics can cause a package to be taken out of circulation and recycled.   “We want to put an end to the current 'take-make-dispose' culture and are committed to taking big steps towards designing our products for reuse," said Alan Jope, CEO of Unilever. "We’re proud to be a founding partner of Loop, which will deliver our much-loved brands in packaging which is truly circular by design.” Loop already offers hundreds of products across its two dozen partners; as partners are added, this number will constantly increase.

A new initiative by a small company has compelled more than two dozen of the world’s biggest brands to begin testing reusable packaging. Loop, launched today at the World Economic Forum in Davos, Switzerland, has amassed a blue-chip roster of companies, all of which are piloting a new system of high-quality packaging that can be returned and refilled again and again. In essence, it changes the ownership model of packaging from consumer to producer. The big question is, will consumers buy into it? Today’s launch is the product of more than a year’s work by TerraCycle, the Trenton, New Jersey-based company that made a name for itself by turning hard-to-recycle waste (think juice boxes, coffee capsules, plastic gloves and cigarette filters) into new products. Along the way, the company, founded in 2001, has partnered with major consumer brands, retailers, manufacturers, municipalities and small businesses in more than 20 countries. Loop is the natural progression of that model, as well as the corporate relationships TerraCycle developed over the years. Its Loop partners include Procter & Gamble, Nestlé, PepsiCo, Unilever, Mars, Clorox, Coca-Cola, Mondelēz, Danone and a dozen or so smaller brands. European retailer Carrefour, logistics company UPS and resource management company Suez are also engaged in the system. The service will launch this spring in two markets: Ile-de-France, the region in north-central France surrounding Paris; and the New York region, which includes parts of Pennsylvania and New Jersey. Initially, about 300 products will be available in durable, reusable containers, many created especially for Loop. "The key thesis statement is we can't just recycle our way out of the garbage crisis," Tom Szaky, TerraCycle’s CEO and co-founder, explained to me recently. "We need foundational changes. Our version of the foundational change is: How do we solve for disposability at the root cause, while matching the benefits?" Loop brings back the old 'milkman model,' where products are delivered to your door at the same time empties are picked up, washed, refilled and readied for delivery to another customer. Simply put, Loop brings back the old "milkman model," where products are delivered to customers at the same time empties are picked up, washed, refilled and restocked for delivery to another customer. The customer gets the product but the company owns the package. The reality is somewhat more complex. Loop initially will be an e-commerce play. Consumers can order goods from the Loop website or that of a partner and have them delivered like traditional products ordered online. But there’s a twist: Customers pay a small deposit for a package that has been designed for 100 or more use-cycles. When the container is empty, customers place it in a specially designed tote for pickup or, in some cases, can bring it to a retailer. They can choose whether they want that product replenished; if not, their deposit is returned or credited to their account. The empties are sent to a facility where they are washed and refilled. The entire process is handled by TerraCycle, from sale and delivery to package return and cleaning. In effect, TerraCycle is the online retailer, buying wholesale and selling retail. The package remains the property of the brand. Eventually, Loop will expand to include brick-and-mortar retailers — Carrefour and Tesco in Europe have signed on and expect to introduce Loop products in their stores later this year; a U.S. retail partner hasn’t yet been named. In that in-store version, consumers can bring empties back in a QR-embedded container provided by Loop. Scratching a niche The rebirth of reuse has been long coming. Since the dawn of the recycling movement about 30 years ago, companies have tried a number of schemes to enable consumers to use packaging over and over. One plan featured small packets of concentrated liquids used to refill a bottle of household cleaner — just add water to the concentrate and, voilá, a full bottle of a brand-name product. Another approach, refill stores, emerged in cities in Europe and North America, enabling consumers to bring their own container to buy bulk goods. Refill stations also are in traditional supermarkets and in some personal care retailers. But none of these has caught on beyond a tiny niche. Consumers, outside of a precious few hardcore greenies, don’t really want to be inconvenienced, much as they may be seeking to avoid wasteful practices. Loop’s approach seeks to overcome those obstacles. The key, said Szaky, is trying to mimic the way consumers already buy, use and dispose of packaging. We realized that recycling and using recycled content is about trying to do the best you can with waste, but it's not solving the foundational reason we have waste. "We realized that recycling and using recycled content is about trying to do the best you can with waste, but it's not solving the foundational reason we have waste. We did a lot of reflection on that and realized that the foundational cause of garbage is disposability and single-use. We tried to come up with a way to solve for disposability but maintain the virtues of disposability, which are convenience and affordability." Szaky explained that his goal with Loop was to make the system simple and familiar. "You get a box at your door with your stuff in it. Though it's better, because your box is durable, and you don't have to worry about recycling all that cardboard." Similarly on the back end. "We're trying to emulate the way you do your recycling at home. You take your used packages and you either put them in the recycling container or into your garbage bin. And then you lug it down to the curb and your recycling company or your garbage company takes it." With Loop, consumers put empties in a tote or other Loop-provided receptacle, which is picked up via UPS or another carrier, or dropped off at a retail partner," explains Szaky. "There's no washing, no cleaning required. Just like a disposable object, you throw it back into one of those durable shipping containers you would've received from us." Szaky envisions a "reuse bin" eventually showing up in homes alongside garbage and recycling bins. "And when we pick up, you have the option to have it set to auto-replenish, so that you can actually make your shopping even easier, because your empties trigger your re-orders." Counter-worthy Part of the magic of Loop is reusable packaging, designed in partnership with the brand owners to be not just durable, but "counter-worthy" — attractive enough to keep in plain view, in the words of Virginie Helias, vice president and chief sustainability officer at Procter & Gamble. "You want to show it to your friends." But, she adds, the appeal is not just aesthetic: "It's also the fact that it's a better premium experience for people." For P&G, that meant designing new packaging for the Loop platform. And, in some cases, inventing new products altogether. For example, the company developed a toothbrush called Click, part of the company’s Oral B line. "It's basically a new design that reduced the plastic by 60 percent because you have a durable handle which is made of composite material," explained Helias. "And there is a mechanism which we call Click Fits, which allows you to detach the head from the handle." A Loop tote for delivering products to consumers. Procter & Gamble, Loop’s biggest partner, which also owns a 2 percent stake in the enterprise, has tapped into 10 of its most iconic brands as part of the Loop launch, including Ariel, Cascade, Crest, Febreze, Gillette, Pantene, Pampers and Tide. "What was great to see was that most of our P&G categories were actually highly relevant for people in terms of having durable packaging," said Helias. Unilever, another Loop launch partner, is putting eight of its brands into the Loop platform, including Rexona, Dove and Axe deodorants; Signal toothpaste; Häagen Dazs ice cream; and Hellmann's mayonnaise. With the company’s deodorant brands, "The base of the stick packaging is now made from stainless steel. As you use the product, there's an insertable refill where you then give that back to us and then we send you a new one," explained David Blanchard, Unilever’s chief R&D officer. Like P&G’s Helias, Blanchard used the word "beautiful" repeatedly in our conversation to describe the company's various reusable packaging innovations, made from glass, aluminum, durable plastics and other materials. For example, regarding the deodorants, he said, "It's a beautifully crafted piece of packaging." Another Unilever innovation is Signal tooth tabs, an alternative to toothpaste. Essentially, it’s a small tablet of tooth powder you "chew, brush as usual, then rinse and smile," Blanchard explained. "We're creating a whole new format in a fully recyclable and refillable jar, so you get zero packaging, zero waste. It uses less water because of the way in which you simply put the product in your mouth and then clean and rinse." Will consumers buy in? No doubt, Loop is a well-designed system with a compelling offering and a powerhouse line-up of brands. But one key question remains: Will consumers buy in to reuse? It’s no small concern. Consumers — in Europe, North America, South America and Asia — repeatedly have foiled efforts by brands large and small to create products and delivery models that reduce waste, energy, water and other resources. In some cases, they believed that products were inferior or didn’t perform well. In others, the higher price was a barrier, and still others lacked the convenience of their conventional version. In many cases, consumers couldn't be bothered to change their well-worn habits. Szaky and his corporate partners believe they have thought through such pitfalls, although the Loop system hasn’t yet been tested in real-world settings. Szaky and his corporate partners seem to have thought through many of these downfalls, but the Loop system hasn’t yet been tested in real-world settings. Clearly, Loop’s big brand partners believe that their individual and combined efforts can break through. "It addresses a clearly growing expectation from people," says P&G’s Helias. "When we ask people about what's important for them, packaging now becomes intrinsically important. And the frustration with other packaging is becoming very close to other factors that we are hearing about in our studies." Unilever’s Blanchard agrees. "We think that about 25 percent of consumers today are looking to buy brands that have a more sustainable footprint or clearly have a purpose that resonates with them from a broad environmental sustainable purpose point of view. And then, there's probably another 50 percent of consumers who are then increasingly looking for brands to have that point of view or that sustainable footprint." There’s also comfort in numbers, he says. "We've looked at reuse in France. We're looking at a refill type of system in Vietnam. And we've not yet really cracked that business model. What Loop offered was the opportunity to be a part of a bigger consortium where consumers will get a much broader range of products. And therefore it gives them an opportunity to really do this with a bit more scale." Helias believes the reuse model has other benefits beyond the environmental ones. "You obviously develop a very intimate relationship with the consumer. And you build loyalty. It is all about enabling and inspiring responsible consumption, which is kind of our core agenda at P&G. And this addresses it beautifully. This is why we have so many brands excited about the idea." P&G, Unilever and the other partners will be watching the forthcoming launch closely, trying to discern what works. "I think the most important metric will be the depth of repeat," said Blanchard. "Do consumers come back to using these products time and time again? We would typically look to find at minimum a 50 percent repeat rate, so that half of those consumers over a period of time come back to use the product at least once, if not two or three times." And, of course, there are the environmental metrics. "It takes five Loop cycles of fill and reuse to be better from an environmental standpoint," said Helias. "We hope can go way beyond that but that's exactly why we are testing in market. It's to validate that assumption." Tom Szaky, for his part, is already looking ahead. "The next category, when we're ready, we want to test things like baby clothing and baby toys. We think there's a really good opportunity for this in what we call disposable durables. That's going to be a key question for us: How far and wide can this go?"

In late February at the World Economic Forum, in Davos, Switzerland, Tom Szaky, Founder and CEO of TerraCycle, Inc., unveiled what could be one of the most significant and disruptive advances in packaging to date. Along with a number of the world’s largest Consumer Packaged Goods companies and retailers, TerraCycle has created Loop™, a first-of-its-kind shopping platform that will enable consumers to responsibly consume products in customized, brand-specific, durable packaging that is collected, cleaned, refilled, and reused. The platform will launch in France and in the northeastern U.S. this spring as a pilot, offering more than 300 products in reusable packaging from such heavy-hitters as Procter & Gamble, Nestlé, Unilever, PepsiCo, Mondelēz International, and Danone, to name a few, as well as from smaller companies. The products will be available through the Loop e-commerce site as well as through retail partners’ e-commerce sites and brick-and-mortar locations. The Loop platform is designed to transform the relationship between consumers and packaging, with the consumer now borrowing the package from the brand owner, much like the milkman model. Through its circular system, Loop offers the convenience of single-use packaging while at the same time removing the responsibility from the consumer of disposing the empty packaging. It gets to the root of packaging waste, rather than trying to manage waste through recycling and other methods after it’s been created. Loop is also proving to have an extraordinary effect on package design. “It’s not just about eliminating waste; it’s about enabling the future,” says Szaky. “What brands have really started to see is that this is a platform through which they can commercialize innovation in packaging that was never possible in a disposable package—it was not even conceivable.” Metal containers for Häagen-Dazs ice cream that keep contents cold, toothbrushes with removable, replaceable heads from Oral B, and a stainless-steel Clorox package that keeps wipes wetter longer are just some of the innovations created for Loop. Enhancing the consumer experience, reimagined packaging for products such as Pantene, Seventh Generation, and Crest transform the products into premium, luxury items. A vision for a world without waste For 15 years, recycling company TerraCycle has promoted and advanced the idea of a world without waste. It offers a range of free programs for the collection and recycling of hard-to-recycle materials, creating new products from the waste. Its most recent project was to establish the world’s largest supply chain for collecting and recycling ocean plastics, which are used by P&G for its Head & Shoulders haircare product bottles and its Fairy dish soap containers, as well as for packaging for Unilever’s prestige REN Clean Skincare line. While these efforts are critically important, Szaky says they are not enough to reach the goal of a world without waste. Hence, TerraCycle created Loop—a circular economy shopping platform whose time has come. “It was far less difficult than I thought it would be to get CPGs and retailers to invest in the platform,” he shares. “It’s like the world is ready for it.” Szaky says he believes there were three factors that influenced the decision by CPGs to participate, even though it involved a complicated and expensive commitment. First was their trust in TerraCycle, built through longstanding relationships. “They knew we were not just a ‘fly-by-night’ operation,” he says. Second was the packaging crisis brought on by the issue of ocean plastics—a topic that didn’t exist three or four years ago. “People always cared about waste, but it’s more of a crisis now,” Szaky says. “And companies at their board levels are declaring it as a crisis in a way that’s never been done. In addition, there’s also a lot of legislation in the pipeline around anti-disposability [of packaging].” The third factor, as mentioned earlier, was brand owners’ realization of the functional and aesthetic innovation opportunities afforded by reusable packaging. “What packaging people love about this is that now it’s not a race to the bottom on a price per unit, which it sort of was before. It was always how to make the pack cheaper,” says Szaky. “With Loop, cost is not the primary question. The primary question is, how durable is it?” Design for reuse To enter Loop as a manufacturer, the first “rule,” Szaky explains, is that you must move to a reusable package—“that’s simply not negotiable,” he adds. Each CPG partner is responsible for their own package design, aided by guidelines and best practices developed by TerraCycle and logistics partner UPS. Through testing procedures conducted at its Package Design and Test Lab in Addison, IL, UPS identified solutions to issues related to shipping primary packaging via e-commerce. TerraCycle enumerates some of these suggestions in a design brief it provides brand owner partners when they sign on to Loop. What TerraCycle looks for in a finished package design is durability, cleanability, and a positive Life Cycle Analysis. “Those are the three things we watch for,” says Szaky. “But then everyone gets to do everything they could ever want to in a pack. You get a far greater range of design choices, because you’re not restricted to a tiny little price. So, a $1 package with 10 uses is 10 cents per use, but a $5 package with 100 uses is 5 cents per use. That’s actually pretty neat in the sense of being able to change the relationship with the economics of packaging.” The goal for a Loop package is to be able to withstand 100-plus uses, which is not such a stretch if you consider how many times a consumer might refill a reusable water bottle. “Here’s the point,” says Szaky, “once you get to 100 uses, it’s actually not that hard to get into the thousands. It’s hard to know, because we haven’t been able to prove 10,000 uses. For now, we’re aiming for 100 or more uses for every container.” The three most common types of materials being used for Loop packaging are, in order, stainless steel and aluminum, glass, and engineered plastics such as polycarbonate. So far, materials such as flexibles, disposable plastics, fibers, or leathers have not shown up in any Loop packaging. Given that the aim of Loop is zero waste, the tote in which products are delivered and empty containers are returned is also reusable. Consumer convenience Another factor that makes Loop so timely is consumers’ growing acceptance and use of e-commerce for CPG products. Loop will have its own e-commerce sites—Loopstore.com in the U.S. and maboutiquelook.fr in France—and Loop products will also be available on some CPG and retail partner websites. Retail partners such as Carrefour in France, Tesco in the U.K., and others will also be selling Loop products in their physical stores. In fact, Carrefour is so enthusiastic about the system it has put many of its private-label products into reusable packages. In the case of products ordered through e-commerce, the “loop” begins when a consumer places an order online. Their products are then delivered to their doorstep in the reusable Loop tote. When they are done with a product, the consumer places the empty package in one of the totes and alerts Loop to pick it up. (Both products ordered through Loop as well as through its partners’ sites are collected by Loop.) For staple products the consumer wants replenished immediately, the pickup triggers a new shipment. Consumers who purchase Loop products at a brick-and-mortar store can bring their empties directly back to the store. The beauty of the program at end of use is that consumers don’t have to clean or sort the empties. “It’s a completely disposable experience,” says Szaky. Sorting and cleaning is done by TerraCycle, which not only has the technology for straightforward cleaning jobs (e.g., cleaning rigid containers), but is also developing a range of technologies to handle more complex packaging components such as trigger sprayers and pumps. The company plans to have a warehousing and cleaning facility in every region in which Loop products are sold. With Loop, zero waste also means zero product waste. So when TerraCycle receives the containers for cleaning, it evaluates the leftover or used product to see if it can be recovered or recycled. Products are categorized as non-recoverable, as in the case of orange juice or window cleaner, or recoverable. “For recovery, there are two types of products,” Szaky explains. “The first is a product you can recover, but it would be unreasonable to reuse it, such as a razor blade or a toothbrush, which we then recycle. The other is a product, such as the casing of a pen, that it’s not unreasonable to reuse.” The final stage of the loop is the return of empty, clean packages to brand owners for refilling. The loop is closed when consumers receive new products. To ensure consumers return the empty packaging and the Loop totes, they pay a deposit for the items when they order the products. “This is key, since these are expensive packages,” says Szaky. “They are never owned by the consumer; the consumer borrows them. And, like anything you borrow, you put a deposit around it.” When the consumer returns the package, they receive 100% of the deposit back—no matter the shape in which they return it. TerraCycle’s view is that the durability of the package is not the consumer’s responsibility; it’s the responsibility of those who made it. Will Loop succeed? There are many reasons Loop should succeed—and in a big way. Among them, the furor over disposable, single-use packaging, the ease of e-commerce, the enhanced consumer experience allowed through higher-quality packaging, and Loop’s appeal to CPGs that are pushing to meet their own aggressive sustainable packaging goals. But will it take off? Szaky says signs are good. As more of the world’s largest CPGs join the platform, momentum is building, spurring others to join or be left behind. In just one week, he shares, SC Johnson with its Method and Ecover brands, global snacking company Pladis, and Reckitt Benckiser signed on. “And it wasn’t even a unique week,” he says. Another sign boding well for Loop is the response it has received from the 25 families in New York and the 25 in Paris that have already trialed the platform. Szaky says TerraCycle learned from these trials that once consumers start receiving their products in reusable packaging, they start getting “allergic” to disposability. “The question is, what is the tipping point?” he questions. “Do 20 percent of the products in your life have to be durable for you to say, ‘Forget disposability, I’m done.’” Compared with other strategies launched to reduce or eliminate packaging waste, such as “package-free” stores and self-dispensing systems, Loop celebrates packaging, enhancing its many functions, such as beauty, product protection, and convenience. “Packaging isn’t evil,” declares Szaky. “Neither is the idea of plastic or metal or paper. The evil, I think, is spending a lot of effort creating something awesome and then using it once and throwing it away.”